Miele WWD 164 Operating Instructions Manual
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Miele WWD 164 Operating Instructions Manual

Miele WWD 164 Operating Instructions Manual

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Operating instructions
Washing machine
To avoid the risk of accidents or damage to the appliance, it is
essential to read these instructions before it is installed and used for
the first time.
en-AU, NZ
M.-Nr. 12 145 860

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Summary of Contents for Miele WWD 164

  • Page 1 Operating instructions Washing machine To avoid the risk of accidents or damage to the appliance, it is essential to read these instructions before it is installed and used for the first time. en-AU, NZ M.-Nr. 12 145 860...

  • Page 2: Table Of Contents

    Before using for the first time ................16 Miele@home ......................17 1. Removing the transit bars ................18 2. Setting up Miele@home .................. 18 3. Starting the calibration programme..............19 Washing environmentally and economically ..........20 1. Preparing the laundry..................21 2.
  • Page 3 Detergent ......................43 The correct detergent..................43 Detergent dispensing aids................... 43 Fabric softeners and liquid starch ............... 43 Miele detergents....................44 Cleaning and care ..................... 46 External casing and fascia panel................. 46 Cleaning the detergent dispenser drawer ............46 Hygiene info (Cleaning the drum) ................ 48 Cleaning the water inlet filter ................
  • Page 4 Screwing out and adjusting the feet............... 66 Installing under a continuous worktop ............67 Plinth ......................67 Washer and dryer stack ................. 67 The Miele water protection system ..............68 Connection to the water supply ................69 Connecting the water inlet ................69 Drainage ......................70 Using the elbow....................
  • Page 5 Contents Detergents and care products ................. 85 Detergent......................85 Sensitive Skin (powder detergent)..............85 Specialist detergents ..................86 Fabric care ....................87 Additive  ......................87 Machine care products..................87...

  • Page 6: Caring For The Environment

    Caring for the environment Disposal of the packing Disposing of your old material appliance The transport and protective packaging Electrical and electronic appliances has been selected from materials which often contain valuable materials. They are environmentally friendly for also contain specific materials, disposal, and can normally be recycled.

  • Page 7: Warning And Safety Instructions

    “Installation”, as well as in the “Warning and Safety instructions”. Miele cannot be held liable for injury or damage caused by non- compliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future owner.
  • Page 8 The protective measures provided in the installation and in this Miele product must also be assured in their function and operation in isolated operation or in non-mains synchronous operation, or...
  • Page 9  Faulty components must only be replaced by genuine Miele spare parts. Miele can only guarantee the safety of the appliance when Miele replacement parts are used.  The electrical socket must be easily accessible after installation so that the machine can be disconnected from the electricity supply if necessary.
  • Page 10 (e.g. on a ship).  Do not make any alterations to the machine, unless authorised to do so by Miele.  In areas which may be subject to infestation by cockroaches or other vermin, pay particular attention to keeping the machine and its surroundings in a clean condition at all times.
  • Page 11 Miele recommends using Miele descaler for washing machines which is available to order online at shop.miele.com (depending on country) or from Miele. Strictly observe the instructions on the packaging.
  • Page 12 Warning and Safety instructions  Textiles which have been pre-treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine.  Do not use solvent based cleaning agents, e.g. those containing benzine, in this machine, as this may result in damage to component parts and create toxic fumes.
  • Page 13 Miele cannot accept liability.  A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit (available as an optional accessory). Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer.

  • Page 14: Operating The Washing Machine

    Operating the washing machine Control panel             a Control panel e Indicator lights The control panel consists of a time  lights up if there are faults with display and various sensor controls. the water inlet and drainage The individual sensors are explained in the following.

  • Page 15: How The Control Panel Works

    Operating the washing machine g Time display i Start/Add laundry sensor After the programme has started, the  The programme can be started programme duration will appear in as soon as the sensor is the display in hours and minutes. flashing on and off. Touching When Delay start is being used, the the Start/Add laundry sensor programme duration will appear after...

  • Page 16: Before Using For The First Time

    Before using for the first time  Damage resulting from incorrect installation and connection. Installing and connecting the washing machine incorrectly will cause serious damage to property. See “Installation”. Removing the protective foil and advertising stickers  Remove: - the protective foil from the door (if ...

  • Page 17: Miele@Home

    - a Wi-Fi network failures. Therefore, a constant availability of featured functions cannot - the Miele@mobile App be guaranteed. - a Miele user account. The user account can be created via the Miele@home availability Miele@mobile App. The ability to use the Miele App...

  • Page 18: Removing The Transit Bars

    There are 2 ways of connecting: When you have successfully connected,  will appear in the time display. 1. Via the Miele App (default) Useful tip: If the connection has not 2. Via WPS been set up when the timeout has...

  • Page 19: Starting The Calibration Programme

    Before using for the first time  Turn the programme selector to the 3. Starting the calibration  position. programme  appears in the time display and For optimum water and energy the  indicator light goes out. consumption and excellent wash results, it is important to calibrate the The door will unlock.

  • Page 20: Washing Environmentally And Economically

    This will keep the energy and water bacteria and odours to build up in the consumption to a minimum in relation washing machine. Miele therefore to the size of the load. recommends cleaning the washing machine once every month.

  • Page 21: Preparing The Laundry

    Spillages should be carefully dabbed off using a soft, colourfast cloth. Do not rub. Useful tip: Please refer to the Miele website or Miele@mobile App for more information on stain removal.

  • Page 22: Selecting A Programme

     appears in the time display. Once the programme has started, the washing machine can be operated with the Miele App. You must touch the Start/Add laundry sensor to enable operation via the Miele App. Touching the sensor also locks the door of the washing machine.

  • Page 23: Loading The Washing Machine

    3. Loading the washing machine Opening the door Closing the door  Take hold of the door and pull it  Make sure that no items are caught open. between the door and the seal. Check the drum for pets or foreign objects before loading it with laundry.

  • Page 24: Selecting Programme Settings

    4. Selecting programme settings Selecting the temperature and Selecting Extras spin speed The selection of Extras available for the wash programme lights up dimly. The wash programme's pre-set temperature and spin speed light up brightly. The choice of temperatures and spin speeds selectable for the wash programme light up dimly.

  • Page 25: Adding Detergent

    5. Adding detergent There are several options for adding Adding fabric softener detergent. Detergent dispenser drawer Any detergent suitable for automatic front loading washing machines can be used with this appliance. Please observe the instructions for use and dosage on the detergent packaging. Filling with detergent ...
  • Page 26 5. Adding detergent Tips on dosing Using liquid detergent with a pre- wash Adjust the detergent dosage to the level of soiling of the laundry and the size of Liquid detergent cannot be used for the the load. Reduce the amount of main wash if the pre-wash has been detergent with smaller loads (e.g.

  • Page 27: Capdosing

    You can order the capsules online at shop.miele.com (depending on country)  Open the lid of the / or from Miele (see the end of this compartment. booklet for contact details).  Capsules pose a health risk.
  • Page 28 5. Adding detergent The wash programme will dispense the contents of the capsule at the correct time. Water intake to the  compartment is solely via the capsule. No additional fabric softener may be added to the  compartment when using a capsule. ...

  • Page 29: Starting The Programme

    6. Starting the programme Starting a programme Adding or removing laundry during a programme sequence (AddLoad) Laundry can be added or removed at any time, provided that the  symbol is not illuminated in the control panel.  Touch the Start/Add laundry sensor. ...

  • Page 30: At The End Of The Programme

    7. At the end of the programme Opening the door and Items left in the drum could discolour removing the laundry other items in the next wash or become discoloured themselves. The door remains locked during the Check that all items have been Anti-crease phase.

  • Page 31: Spinning

    Spinning Final spin speed in wash Deselecting final spin (Rinse programmes hold)  Touch the  sensor (Rinse hold). When a programme is selected, the sensor for the optimum spin speed for The laundry is not spun after the final that programme will be brightly lit up in rinse and remains in the rinse water.

  • Page 32: Delay Start/Smartstart

     Delay start/SmartStart Starting Delay start Delay start  Touch the flashing Start/Add laundry With Delay start you can delay the sensor. start of a programme. The Delay start process starts and This function is active when the  counts down in the time display. SmartGrid programmable function is switched off.
  • Page 33  Delay start/SmartStart Setting the timeframe SmartStart (only functional in selected countries) If the  SmartGrid programmable function is activated, the function of The SmartStart function lets you the  sensor changes. The time define a time period during which your display no longer shows the Delay washing machine will start start period, and instead shows the automatically based on an external...

  • Page 34: Programme Chart

    Programme chart ECO 40-60 Max. load 9.0 kg Items For normally soiled cotton garments. Notes A laundry load consisting of mixed cottons that are intended for washing at 40°C or 60°C can be washed in the same wash cycle. These settings are the most efficient in terms of energy and water consumption for washing cottons.
  • Page 35 - Wash silk shirts and blouses in the Delicates programme. - If the preset Pre-ironing Extra is switched off, the maximum load capacity is increased to 2.0 kg. MobileStart  The Miele App is used for selecting programmes and operating the machine. Express 20 Cold to 40°C Max. load 3.5 kg...
  • Page 36 Programme chart Outerwear Cold to 40°C Max. load 2.5 kg Items Performance outerwear (e.g. jackets and trousers) made from membrane fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER®, etc. Notes - Close any zips and Velcro fasteners before washing. - Do not use fabric softener. - If required, these items can also be reproofed using the Proofing programme.

  • Page 37: Extras

    Extras You can use the Extras sensor to Water + augment the wash programmes. The water level in the main wash and the rinse cycles is increased. Selecting Extras You can select other functions for the Extras are selected and deselected Water + sensor.

  • Page 38: The Following Extras Can Be Selected In Addition To The Programme

    Extras The following Extras can be selected in addition to the programme ECO 40-60 – – – –     Cottons Minimum iron         Delicates Woollens  – – – – ...

  • Page 39: Garment Care Label Symbols

    Garment care label symbols Washing Drying  The figure quoted in the bucket is the Normal temperature maximum temperature at which the  Low temperature garment can be washed.  Do not tumble dry  Normal agitation  Reduced agitation Ironing ...

  • Page 40: Programme Sequence

    Programme sequence Main wash Rinse Spin Water Wash Water Rinses level rhythm level     ECO 40-60 1,2,3     Cottons     Minimum iron     Delicates Woollens    ...
  • Page 41 Programme sequence Special features in the  = low water level programme sequence  = medium water level Anti-crease:  = high water level At the end of the programme the drum  = intensive rhythm continues to turn at intervals for up to 30 minutes to help prevent creasing.

  • Page 42: Changing The Programme Sequence

    Changing the programme sequence Changing the programme Cancelling a programme (safety lock) You can cancel a programme at any time after it has started. It is not possible to change the programme, the temperature, the spin  Turn the programme selector to the speed or the selected Extras after the  position.

  • Page 43: Detergent

    Detergent The correct detergent Refill packs of detergent All detergents produced for automatic When purchasing detergent, buy refill front loading washing machines are packs wherever possible. This helps suitable. Follow the manufacturer's reduce the amount of waste packaging. instructions and dosage Fabric softeners and liquid recommendations on the packaging.

  • Page 44: Miele Detergents

    Detergent Miele detergents Miele detergents have been specially designed for everyday use in Miele washing machines. See “Detergents and care products” for more information about these detergents. Miele detergents Miele capsules    UltraWhite UltraColor    ...
  • Page 45 Detergent The recommendations apply to the temperature ranges given in the Programme chart. Universal Colour Delicates and Special woollens detergent   ECO 40-60 – –   Cottons – –  Minimum iron – – –  Delicates – –...

  • Page 46: Cleaning And Care

    Cleaning and care External casing and fascia Cleaning the detergent panel dispenser drawer  Washing at low temperatures and the Risk of electric shock! use of liquid detergent can lead to a Mains voltage is present when the build-up of mould and bacteria in the washing machine is switched off.
  • Page 47 Cleaning and care Cleaning the siphon and the / compartment channel Liquid starch results in clogging. If clogged, the siphon in the / compartment will not work and the compartment can overflow. Clean the siphon particularly thoroughly after using liquid starch a few times.

  • Page 48: Hygiene Info (Cleaning The Drum)

    Cleaning and care  Clean the filter and the seal. Hygiene info (Cleaning the drum)  Reassemble the filter and seal in the reverse order and reconnect the Washing at low temperatures and/or hose. using liquid detergent can cause bacteria and unpleasant odours to build Cleaning the filter in the inlet valve up in the washing machine.

  • Page 49: Problem Solving Guide

    With the help of the following guide, minor faults in the performance of the appliance, some of which may result from incorrect operation, can be remedied without contacting Miele. This will save you time and money because you won't need a service call.

  • Page 50: The Programme Is Cancelled And A Fault Indicator Light Lights Up In The Control Panel

     Wait at least 2 minutes before reconnecting the washing machine to the electricity supply.  Then switch the washing machine on again.  Restart the programme. If the fault message appears again, contact Miele.

  • Page 51: During The Programme, A Symbol Appears In The Time Display

    App. MobileStart  programme is selected.  lights up in the time Miele@home is not set up. display when the  Network the washing machine; see “Before using MobileStart for the first time – 2. Setting up Miele@home”.  programme is selected.

  • Page 52: At The End Of The Programme, An Indicator Light Lights Up In The Control Panel

     Check whether the washing machine is aligned correctly (see "Installation – Levelling the machine").  Check whether the maximum drain height of 1 m has been exceeded. If the fault message appears again, contact Miele. The washing machine can still be used, but without the Pre-ironing Extra.

  • Page 53: General Problems With The Washing Machine

     In order to prevent bacteria and unpleasant odours building up in the washing machine, run the Cottons 90°C programme using Miele IntenseClean machine cleaner or a universal powder detergent. The detergent dispenser drawer was left closed after washing.
  • Page 54 Problem solving guide General problems with the washing machine Problem Possible cause and remedy Fabric softener is not The siphon tube is not correctly positioned, or is completely dispensed clogged up. or too much water  Clean the siphon (see “Cleaning and care - remains in the ...

  • Page 55: An Unsatisfactory Wash Result

    Problem solving guide An unsatisfactory wash result Problem Possible cause and remedy Liquid detergent does Liquid detergents usually contain no bleaching not give the required agents. They do not remove fruit, coffee and tea result. stains.  Use a general purpose powder detergent containing a bleaching agent.

  • Page 56: The Door Will Not Open

     Wait until the temperature in the drum has in the time display. decreased and the bars have stopped flashing in the display.  and  alternately The door lock has jammed. appear in the time  Call Miele. display.

  • Page 57: Opening The Door In The Event Of A Blocked Drain Outlet And/Or Power Cut

    Problem solving guide Procedure for draining the machine Opening the door in the event of a blocked drain outlet and/ When removing the drain filter, do or power cut not remove it completely.  Switch off the washing machine.  Place a suitable container under the access panel, e.g.
  • Page 58 Problem solving guide Opening the door  Danger of injury due to rotating drum! Reaching into a moving drum is extremely dangerous. Danger of injury! Always make sure that the drum is stationary before reaching in to remove laundry.  Remove the drain filter completely. ...

  • Page 59: Service

    Optional spare parts and accessories cannot remedy yourself, please contact for this washing machine are available Miele. from Miele. You can book a Miele customer Warranty service call-out online at The manufacturer's warranty for this www.miele.com.au/service or appliance is 2 years.

  • Page 60: Installation

    *INSTALLATION* Installation Front view a Inlet hose (tested to withstand e Detergent dispenser drawer pressures up to 7000 kPa) f Door b Electrical connection g Access to filter, pump and c Flexible drain hose (with detachable emergency release swivel elbow) h Four height-adjustable feet d Control panel...

  • Page 61: Rear View

    *INSTALLATION* Installation Rear view a Drain hose e Inlet hose (tested to withstand pressures up to 7000 kPa) b Transport clips for inlet and drain f Safety caps for transit bars hoses and mains connection cable c Electrical connection g Transport clips for inlet and drain hoses and for storing transit bars d Protruding lid for holding when when not in use...

  • Page 62: Installation Surface

    *INSTALLATION* Installation Installation surface Transporting the washing machine to its installation site A concrete floor is the most suitable installation surface. It is far less prone  Danger of injury due to to vibration during the spin cycle than unsecured lid. wooden floorboards or a carpeted Make sure the fixings at the back of surface.

  • Page 63: Removing The Transit Bars

    *INSTALLATION* Installation Removing the right transit bar Removing the transit bars Removing the left transit bar  Push the flap outwards and turn the transit bar 90° using the enclosed  Push the flap outwards and turn the spanner. transit bar 90° using the enclosed spanner.
  • Page 64 *INSTALLATION* Installation Covering the holes Securing the transit bars  Risk of injury from sharp edges! There is a risk of injury from reaching into holes that are not covered. To avoid the risk of injury, the holes for the transit bars must be covered after the transit bars have been removed.

  • Page 65: Fitting The Transit Bars

    *INSTALLATION* Installation Fitting the transit bars Opening the flaps  Push against the catch with a pointed object, e.g. a narrow screwdriver. The flap will open. Fitting the transit bars  Install the transit bars in reverse order to their removal. Useful tip: If you lift the drum slightly, the transit bars can be pushed in more easily.

  • Page 66: Levelling The Machine

    *INSTALLATION* Installation Levelling the machine The washing machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used for levelling the washing machine.

  • Page 67: Installing Under A Continuous Worktop

    *INSTALLATION* Installation Installing under a continuous Washer and dryer stack worktop A Miele tumble dryer can be stacked with the washing machine. The  Risk of electric shock due to appropriate “WTV” stacking kit* to exposed cables. match your tumble dryer is required.

  • Page 68: The Miele Water Protection System

    Drain hose The Miele water protection system The drain hose is protected by a ventilation system which prevents the The Miele water protection system washing machine from being emptied protects all parts of the washing completely. machine and surrounds from water damage.

  • Page 69: Connection To The Water Supply

    *INSTALLATION* Installation Maintenance Connection to the water supply Only use a genuine Miele hose should Connecting the water inlet you ever need a replacement. These are tested to withstand pressures up to  Health risk and risk of damage 7000 kPa.

  • Page 70: Drainage

    If required, the hose can be extended to a length of up to 5 m. The necessary  parts can be ordered from Miele (depending on country). For a delivery head of more than 1 m (up to a max. of 1.8 m), a replacement drain pump will need to be fitted.

  • Page 71: Direct Connection To A Sink Drain Outlet

    *INSTALLATION* Installation Direct connection to a sink drain outlet a Adapter b Washbasin nut c Hose clip d End of the hose  Fit the adapter  to the sink drain outlet using the nut .  Attach the end of the hose  to the adapter .

  • Page 72: Electrical Connection

    The protective measures provided in multi-socket plug adapter. the domestic installation and in this Miele product must also be assured in All electrical work must be carried out their function and operation in isolated by a suitably qualified and competent...

  • Page 73: Technical Data

    Technical data Height 850 mm Width 596 mm Depth 643 mm Depth with door open 1077 mm Height for building under 850 mm Width for building under 600 mm Weight Approx. 85 kg Capacity 9.0 kg dry laundry Supply voltage See data plate Rated load See data plate Fuse rating See data plate Consumption data...

  • Page 74: Consumption Data

    Consumption data...

  • Page 75: Programmable Functions

    Programmable functions Choosing and selecting The programmable functions are used programmable functions to alter the machine's electronics to suit changing requirements. The number of the programmable Programmable functions can be function will appear in the display as  altered at any time. and a number: e.g.

  • Page 76: Editing And Saving The Programmable Function

    Programmable functions Editing and saving the Exiting the programming level programmable function  Turn the programme selector to . You can either switch a programmable The settings have been changed. You function on or off or select different can alter the settings again at any time. options.

  • Page 77: Pin Code

    Programmable functions  PIN Code  Control panel standby status The PIN code prevents the washing machine being used without your To save energy the time display and knowledge. sensors will go out after 10 minutes, and only the Start/Add laundry sensor When the code has been activated, you will flash slowly.

  • Page 78: Memory

     Reduce temperature  Longer pre-wash Cottons At high altitudes water has a lower If you require a longer pre-wash you boiling point. Miele recommends can extend the pre-wash time. activating the Reduce temperature setting at altitudes of or above 2000 m Options to prevent water from boiling.

  • Page 79: Water Plus

    Programmable functions  Water plus  Maximum rinse level You can determine the amount of The water level in the rinse can be water used if the Water + Extra is permanently set to the highest value. selected. This function is important for allergy Options sufferers as it achieves excellent rinse results.

  • Page 80: Anti-Crease

    Programmable functions  Anti-crease  Backlight brightness dimmed The Anti-crease function helps prevent creasing if laundry is not going to be The brightness of the dimmed sensors removed immediately after the end of in the control panel can be selected at the programme.

  • Page 81: Network

    - Miele@home”).  SmartGrid (only functional  Remote control in selected countries) You can use the Miele App to check You can set your washing machine to the status of your washing machine start automatically based on an from anywhere and start it remotely.

  • Page 82: Remoteupdate

    If you do not install an update, you can Otherwise, the update will be aborted continue to use your washing machine and will not be installed. in the usual way. However, Miele - Some software updates can only be recommends installing updates. carried out by a Miele service Running a RemoteUpdate technician.

  • Page 83: Switching Off Wi-Fi

    A new connection set-up has to be progress of the update: carried out in order to use  = 0 % Miele@home again.  = 100 % Postponing the update After the washing machine is switched on,  appears in the time display.

  • Page 84: Copyright And Licences For The Communication Module

    These items of software/software components are protected by copyright. The copyright powers of Miele and third parties must be respected. In addition, the communication module contains software components which are distributed under open source licensing terms.

  • Page 85: Detergents And Care Products

    These and many other products can be protection formula ordered from shop.miele.com, Miele - Best wash results at 20/30/40°C directly or a Miele Experience Centre. UltraDark (liquid detergent) Detergent - For black and dark textiles UltraWhite (powder detergent) - With special colour-protection - Best results at 20/30/40/60/95°C...

  • Page 86: Specialist Detergents

    - Visibly renews fabric with just one capsules. wash Caps Sport - Special Miele formula with Novozymes technology - For synthetic fabrics - Removes pilling and renews colour - Neutralises odours thanks to built-in intensity and brightness...

  • Page 87: Fabric Care

    Detergents and care products Fabric care  Machine care products These fabric care products are available Descaling agent as convenient single-use capsules. - Removes heavy limescale deposits Caps Fabric Softener - Mild and gentle with natural citric - Fabric softener for freshly scented acid laundry - Gentle on heater elements, drum and...
  • Page 91 183 Featherston Street Miele Experience Centre South Melbourne: Wellington 6011 206-210 Coventry Street South Melbourne, VIC 3205 0800 464 353 (0800 4 MIELE) Miele Experience Centre and Office Sydney: www.miele.co.nz 3 Skyline Place Frenchs Forest, NSW 2086 Miele Experience Centre and Office Brisbane:...
  • Page 92 WWD 164 en-AU, NZ M.-Nr. 12 145 860 / 02...

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