Service And Maintenance; Software Update; Main Unit And Pods - Sony Vision Exchange PEQ-C100 System Integration & Services Manual

7. Service and Maintenance

There are two types of service/maintenance tasks: operations using the [Administrator Menu]
in Vision Exchange and operations after logging in to the OS as the OS administrator.
This guide describes the operations performed when logged in as the OS administrator.
For details about logging in as the OS administrator, see "OS Administrator Login" (page 80).
This section describes an overview of the procedures for maintaining the main unit and Pods
using Windows 10.
For details, procedures, and operation of Windows Server on a Pod server, refer to the Windows
Server manuals or visit the Microsoft website.

Software Update

Main Unit and Pods

You can update the software on the main unit/Pod using one of the following methods.
Connect to the Internet, and update online

Connect a USB flash drive, and update offline

For details about the procedures, refer to the Help Guide.
Entry of an SUP installation key is required to update commercial software containing new
functionality or improved functionality.
If you have an active SUP subscription, obtain a SUP installation key from "Upgrade and
License Management Suite" (at the URL below).
For details, refer to the Help Guide in "Upgrade and License Management Suite."
https://ulms.sony.net
If your SUP subscription has expired, a new SUP subscription must be purchased in order to
update commercial software.
To purchase a SUP subscription, see "SUP (Software Upgrade Program)" (page 54). For details,
contact your sales representative.
Notes
To update online, connect to the Internet via a path with a solid, stable bandwidth. The

connection described in "Internet utilization" (page 12) in the "Small-Scale Interactive
Lecture" section describes an Internet connection.
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