Sony Vision Exchange PEQ-C100 System Integration & Services Manual page 111

Symptom
On the main When HDCP is enabled, HDCP encryption processing is performed on the
unit, HDMI HDMI output and DisplayPort output. HDCP-encrypted HDMI input can be
input image displayed only if HDCP processing is successful for all display devices.
protected using If HDCP-encrypted HDMI input cannot be displayed, a "Copy Protected
HDCP is not Content" message is displayed.
displayed. When devices are connected to the HDMI output and DisplayPort output
that act as HDCP repeaters, HDCP-encrypted HDMI input cannot be
displayed (the HDCP protection mechanism used does not support the use
of HDCP repeater devices).
Note that some display devices also have an HDCP repeater function.
Microphone You can set the volume level of the microphone used for streaming output
volume is low. on the [Setting] screen. If the volume is still low when the level of the
microphone is set to maximum, change the Microphone Boost setting. The
Microphone Boost setting must be changed in Windows OS after logging in
as an administrator.
SRG-120DU Use a USB 3.0 cable. However, the SRG-120DU image may freeze or suffer
image is not other symptoms depending on the quality of the USB 3.0 cable. In this case,
displayed try replacing the cable.
correctly.
Skype for Business integration does not support 1920×1080 resolution. Set
SRG-120DU
the output resolution to 1280×720/29.97 using the SYSTEM SELECT switch
image freezes
on the rear of the SRG-120DU.
or refreshes
When finished, reboot the SRG-120DU and the main unit.
slowly.
Application The SRG-120DU transmits an uncompressed image signal using a USB
response is cable. Accordingly, the CPU performance can be significantly affected, even
slow when when the image is not being displayed. Set the output resolution to
SRG-120DU is 1280×720/29.97 using the SYSTEM SELECT switch on the rear of the
connected. SRG-120DU.
When finished, reboot the SRG-120DU and the main unit.
SRG-120DU The SRG-120DU USB control (UVC Control) must be enabled. Set DIP
pan/tilt/zoom switch #2 on the rear of the SRG-120DU to ON.
controls do not When finished, reboot the SRG-120DU and the main unit.
work.
Keyboard On the main unit, keyboard shortcuts, such as the Windows button and
shortcuts for Ctrl+Alt+Delete, are disabled during Vision Exchange screen display in
Windows order to hide Windows functions.
functions do
not work on the
main unit.
Cause
111
Solution