Superior Fireplaces VRT4032ZMN Installation And Operation Instructions Manual page 27

OBSERVED PROBLEM
ODS/pilot lights but fl ame goes
out when control knob is released
Burner does not light after ODS/
pilot is lit
Delayed ignition of one or both
burners
Burner backfiring during
combustion
Slight smoke or odor during
initial operation
126868-01D
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Control knob not fully pressed
in
2. Control knob not pressed in
long enough
3. Equipment shutoff valve not
fully open
4. Pilot fl ame not touching ther-
mocouple, which allows ther-
mocouple to cool, causing
pilot flame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
5. Thermocouple connection
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
1. Pilot has not had enough time
to heat thermopile
2. Burner orifi ce(s) clogged
3. Thermopile leads discon-
nected or improperly con-
nected
4. Burner will not come on in
remote position
1. Logs are misplaced
2. Burner orifi ce(s) clogged
1. Burner orifi ce is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
1. Not enough air
2. Gas regulator defective
3. Residues from manufacturing
processes and logs curing
SuperiorFireplaces.us.com
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Fully open equipment shutoff
valve
4. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see Clean-
ing and Maintenance, Page
25) or replace ODS/pilot as-
sembly
5. Hand tighten until snug, then
tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
1. Allow the pilot to burn for at
least 2 minutes
2. Clean burner(s) (see Cleaning
and Maintenance, Page 25) or
replace burner orifi ce(s)
3. Reconnect leads (see Wiring
Diagram, Page 29)
4. Replace battery in transmitter
and receiver
1. Read "INSTALLING LOGS" and
check for proper log place-
ment
2. Clean burner(s) (see Cleaning
and Maintenance, Page 25)
or replace burner orifi ce(s
1. Clean burner (see Cleaning
and Maintenance, Page 25)
or replace burner orifi ce(s)
2. Replace damaged burner
3. Replace gas regulator
1. Check burner for dirt and
debris. If found, clean burner
(see Cleaning and Mainte-
nance, Page 25)
2. Replace gas control
3. Problem will stop after a few
hours of operation
27