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Motorola avigilon 30L-H4PRO-B Installation Manual

High definition professional ip camera
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Installation Guide
Avigilon™ High Definition Professional IP Camera Models:
30L-H4PRO-B, 24L-H4PRO-B, 16L-H4PRO-B, 12L-H4PRO-B
and 8L-H4PRO-B



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  Summary of Contents for Motorola avigilon 30L-H4PRO-B

  • Page 1 Installation Guide Avigilon™ High Definition Professional IP Camera Models: 30L-H4PRO-B, 24L-H4PRO-B, 16L-H4PRO-B, 12L-H4PRO-B and 8L-H4PRO-B...
  • Page 2 Important Safety Information This manual provides installation and operation information and precautions for the use of this device. Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please provide this manual to the owner of the equipment for future reference. This Warning symbol indicates the presence of dangerous voltage within and outside the product enclosure that may result in a risk of electric shock, serious injury or death to persons if proper precautions are not followed.
  • Page 3 Use only UL-listed mounting bracket suitable for the mounting surface and minimum 0.4 kg (0.9 lb) weight, plus the weight of the attached lens. Avoid leaving the image sensor exposed for extended periods of time. Always cover the image sensor with either a lens or a dust cap. Do not allow dust, moisture or any other foreign debris to enter the lens mount.
  • Page 4 This symbol means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities. Some collection points accept products for free. The separate collection and recycling of your product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment.
  • Page 5: Table Of Contents

    Table of Contents Overview Front View Rear View Installation Required Tools and Materials Camera Package Contents Installation Steps Mounting and Aiming Video Analytics Cameras Mounting the Lens Mounting the Camera Connecting Cables Initializing a Camera Username and Password Assigning an IP Address Accessing the Live Video Stream Aiming and Focusing the Camera (Optional) Configuring Onboard Storage...
  • Page 6: Overview

    Overview Front View 1. Lens mount Accepts EF and EF-S lenses. 2. Lens release button Releases the lens that is mounted on the camera. 3. EF-S mount index A white mark on the lens mount to help you align an EF-S lens to the camera. Note: This mark may appear on models 30L-H4PRO-B and 24L-H4PRO-B.
  • Page 7: Rear View

    Rear View 1. Camera mounts Provides mounting points for the camera. Mounts accept 1/4”-20 UNC bolts commonly found on tripods and mounting brackets. 2. SD card slot Accepts an SD card for onboard storage. 3. Power connector block Accepts a terminal block with either an AC or DC power connection. DC input can be either polarity. Only required when Power over Ethernet is not available.
  • Page 8 Provides information about device operation. For more information, see Connection Status LED Indicator on page 13. 7. Audio I/O connector Accepts a mini-jack connector (3.5 mm). 8. Serial number tag Device information, product serial number and part number label. 9. I/O connector block Provides connections to external input/output devices.
  • Page 9: Installation

    Installation Required Tools and Materials Small slotted screwdriver with 5/64” or 2 mm blade width — for connecting power when not using Power over Ethernet. Mounting bracket, enclosure or tripod. EF or EF-S mount lens Note: Models 30L-H4PRO-B and 24L-H4PRO-B do not support EF-S lenses, use EF lenses only.
  • Page 10: Mounting The Lens

    Mounting the Lens Models 30L-H4PRO-B and 24L-H4PRO-B may have both EF and EF-S indices on the lens mount. These models do not support EF-S lenses. Use only EF lenses with these camera models. Important: Avigilon cameras require high-quality lenses to take full advantage of their advanced imaging capabilities.
  • Page 11: Mounting The Camera

    Mounting the Camera 1. Use the ¼”-20 UNC threaded holes to mount the camera on to a bracket, tripod or in an enclosure as required. Mount the camera using the tripod collar on the lens. If the lens does not have a tripod collar, use the threaded hole at the bottom of the camera. Consult the installation instructions provided with the bracket, tripod or enclosure for detailed mounting instructions.
  • Page 12: Assigning An Ip Address

    Important: You must create a user with administrator privileges before the camera is operational. The first user can be created using any of the following methods: Camera's Web Interface: enter the camera's IP address in a web browser to access the web interface.
  • Page 13: Accessing The Live Video¬†Stream

    Note: Depending on the manufacture date of your camera, you will have one of the two options below to log in for the first time: Cameras manufactured after January 1, 2020: these cameras do not have a default username or password and will be in a factory default state. You must create a user with administrator privileges before the camera is operational.
  • Page 14: (Optional) Configuring Onboard Storage

    1. If available, adjust the zoom using the appropriate ring on the lens. 2. If the lens has an auto focus (AF) mode, set the lens switch to the AF position to allow the camera web interface or Avigilon Camera Installation Tool to control the camera’s focus. a.
  • Page 15: Cable Connections

    Cable Connections Connecting External Power If PoE is not available, the camera needs to be powered through the removable power connector block. Refer to the diagrams in this guide for the location of the power connector block. The power consumption information is listed in the product specifications. To connect power to the power connector block, complete the following steps: 1.
  • Page 16: Connecting To Microphones And Speakers

    1. Ground 2. RS-485B 3. RS-485A 4. Relay input 5. Relay output 6. +5 VDC, 200 mA max. output for relay drive 0 — External device * — Relay ** — Switch Note: The 5 V connection can be used to energize a relay coil with up to 200 mA. If more than 200 mA is required, an external power supply up to 25 VDC at 120 mA can be used.
  • Page 17 Purpose Wire Yellow Green Connecting to Microphones and Speakers...
  • Page 18: Connection Status Led Indicator

    Connection Status LED Indicator Once connected to the network, the Connection Status LED indicator will display the progress in connecting to the Network Video Management software. The following table describes what the LED indicator shows: Connection State Connection Status Description LED Indicator Obtaining One short flash...
  • Page 19: Resetting To Factory Default Settings

    Resetting to Factory Default Settings If the device no longer functions as expected, you can choose to reset the device to its factory default settings. Use the firmware revert button to reset the device. The firmware revert button is shown in the following diagram: Figure 2: The firmware revert button on the rear of the camera.
  • Page 20: Setting The Ip Address Using The Arp/Ping Method

    Setting the IP Address Using the ARP/Ping Method Complete the following steps to configure the camera to use a specific IP address: 1. Locate and copy down the MAC Address (MAC) listed on the Serial Number Tag for reference. 2. Open a Command Prompt window and enter the following commands: a.
  • Page 21: Cleaning

    Cleaning Image Sensor The image sensor is protected from contamination by protective glass. However, the protective glass can be contaminated by dust and other debris. To clean the protective glass, perform the following steps: 1. Remove the lens or dust cap. 2.
  • Page 22: Limited Warranty And Technical Support

    Limited Warranty and Technical Support Avigilon warranty terms for this product are provided at Warranty service and technical support can be obtained by contacting Avigilon Technical Support: Limited Warranty and Technical Support...