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TROUBLESHOOTING GUIDE
PROBLEM
1. No display on
PC board
2. PC board does not
display correct time
of day
3. Display does not
indicate that water is
flowing. Refer to user
instructions for how the
display indicates water
is flowing.
4. Control valve
regenerates at wrong
time of day
5. Time of day flashes on
and off
6. Control valve does not
regenerate automatically
when the correct button(s)
is depressed and held.
For time clock valves the
buttons are s & t.
For all other valves the
button is REGEN.
CAUSE
A . No power at electric outlet
B . Control valve power adapter not plugged into
outlet or power cord end not connected to PC
board connection
C . Improper power supply
D . Defective power adapter
E . Defective PC board
A . Power adapter plugged into electric outlet
controlled by light switch
B . Tripped breaker switch and/or tripped GFI
C . Power outage
D . Defective PC board
A . Bypass valve in bypass position
B . Meter is not connected to meter connection on
PC board
C . Restricted/stalled meter turbine
D . Meter wire not installed securely into three
pin connector
E . Defective meter
F . Defective PC board
A . Power outage
B . Time of day not set correctly
C . Time of regeneration set incorrectly
D . Control valve set at "on 0" (immediate
regeneration)
E . Control valve set at "NORMAL + on 0"
(delayed and/or immediate)
A . Power outage
A . Broken drive gear or drive cap assembly
B . Broken piston rod
C . Defective PC board
CORRECTION
A . Repair outlet or use working outlet
B . Plug power adapter into outlet or connect
power cord end to PC board connection
C . Verify proper voltage is being delivered to
PC board
D . Replace power adapter
E . Replace PC board
A . Use uninterrupted outlet
B . Reset breaker switch and/or GFI switch
C . Reset time of day . If PC board has battery
back up present the battery may be depleted .
See front cover and drive assembly drawing
for instructions .
D . Replace PC board
A . Turn bypass handles to place bypass in
service position
B . Connect meter to three pin connection labeled
METER on PC board
C . Remove meter and check for rotation or
foreign material
D . Verify meter cable wires are installed securely
into three pin connector labeled METER
E . Replace meter
F . Replace PC board
A . Reset time of day . If PC board has battery
back up present the battery may be depleted .
See front cover and drive assembly drawing
for instructions .
B . Reset to correct time of day
C . Reset regeneration time
D . Check programming setting and reset to
NORMAL (for a delayed regen time)
E . Check programming setting and reset to
NORMAL (for a delayed regen time)
A . Reset time of day . If PC board has battery
back up present the battery may be depleted .
See front cover and drive assembly drawing
for instructions .
A . Replace drive gear or drive cap assembly
B . Replace piston rod
C . Defective PC board
12
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