Insignia NS-TWM16WH9 User Manual page 34

PROBLEM
Washer does not
drain or spin
The water
temperature is
not correct
Load is too wet at
the end of the
cycle
Water leaks
Load has too
many suds
Washer has an
odor
Washer has poor
stain removal
34
• Check the fuse or reset the circuit breaker.
• Close the lid, then press the
your washer. For your safety, your washer does not spin unless
the lid is closed.
• Make sure that the drain hose is not kinked. Straighten as
necessary.
• Make sure that the height of the drain hose is within specified
limits. See Drainage requirements on page 18.
• The pipes to your sewer system may be clogged. Contact a
plumber or qualified repair professional.
• Make sure that you have selected the correct temperature.
• Make sure that the water source faucets are fully opened.
• Make sure that the hoses are connected to the correct faucet
and water intake connections on your washer, then flush the
lines. See Step 4a: Connect to water with a single faucet on
page 20 or Step 4b: Connect to water with separate faucets on
page 21.
• Disconnect the hoses and clean the screens. The hose filter
screens may be clogged.
• Use a high-efficiency detergent to reduce over-sudsing. See
Selecting a detergent on page 27.
• The load may be too small. Very small loads (one or two items)
may become unbalanced and not spin out completely.
• Make sure that all hose connections are tight. See Step 4a:
Connect to water with a single faucet on page 20 or Step 4b:
Connect to water with separate faucets on page 21 and Step 5:
Connect the drain hose on page 24.
• Make sure that the end of the drain hose is correctly inserted
and secured to the drainage system. See Step 5: Connect the
drain hose on page 24.
• Avoid overloading.
• Use a high-efficiency detergent to reduce over-sudsing. See
Selecting a detergent on page 27.
• Use a high-efficiency detergent to reduce over-sudsing. See
Selecting a detergent on page 27.
• If you have "soft" water, reduce the amount of detergent.
• For small or lightly soiled loads, reduce the amount of
detergent.
• Periodically clean the tub. See Cleaning the tub on page 31.
• Use a high-efficiency detergent to reduce over-sudsing.
Excessive suds collect in nooks and crannies and cause odor.
See Selecting a detergent on page 27.
• Dry the interior of your washer after the total cycle has
finished.
• Clothing that has been previously washed may have stains that
have set. These stains are difficult to remove. Hand wash or
pre-treat these clothes to aid in stain removal.
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SOLUTION
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NS-TWM16WH9