Troubleshooting - Monogram ZKD90DSSN Owner's Manual

TROUBLESHOOTING TIPS
BEFORE YOU CALL FOR SERVICE
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?
Food does not bake
properly
Food does not broil
properly
Oven temperature too
hot or too cold
Oven does not work or
appears not to work
"Crackling" or
"popping" sound
Why is my range making
a "clicking" noise when
using my oven?
Clock and timer do not
work
Oven light does not
work
Oven will not self-clean
20
Possible Cause
Your new oven has a different cooking system
from your old oven and therefore may cook
differently than your old oven.
Oven controls improperly set.
Rack position is incorrect or rack is not level.
being used.
Oven temperature needs adjustment.
Ingredient substitution
Oven controls improperly set.
Improper rack position being used.
Food being cooked in a hot pan.
Cookware not suited for broiling.
Aluminum foil used on the broiling pan and
grid has not been fitted properly and slit as
recommended.
In some areas the power (voltage) may be low.
Oven temperature needs adjustment.
A fuse in your home may be blown or the circuit
breaker tripped.
Oven controls improperly set.
Oven is in Sabbath Mode
This is the sound of the metal heating and cooling
during both the cooking and cleaning functions.
Your range has been designed to maintain a
tighter control over your oven's temperature. You
may hear your oven's heating elements "click"
on and off more frequently than in older ovens
to achieve better results during baking, broiling,
convection, and self-clean cycles.
A fuse in your home may be blown or the circuit
breaker tripped.
Light bulb is loose or defective.
The temperature is too high to set a self-clean
operation.
Oven controls improperly set.
What To Do
For the first few uses, follow your recipe times and
temperatures carefully. If you still think your new oven
is too hot or too cold, you can adjust the temperature
yourself to meet your specific cooking preference.
See the Special Features Section to adjust the oven
temperature. NOTE: This adjustment affects Traditional
temperatures; it will not affect Convection Roast,
See the Cooking Modes section.
See the Cooking Modes section and Cooking Guide.
See the Cookware section.
See the Cooking option under the Settings section.
Substituting ingredients can change the recipe outcome.
Make sure you select the appropriate broil mode. NOTE:
Convection crisp is not for broiling foods.
See the Cooking Guide for rack location suggestions.
Make sure cookware is cool
Use a pan specifically designed for broiling
If using aluminum foil conform to pan slits.
Preheat the broil element for 10 minutes.
See the Cooking option under the Settings section.
Replace the fuse or reset the circuit breaker.
See the Using the Oven section.
Verify, that the oven is not in Sabbath Mode. See the
Sabbath option under the Settings section.
This is normal.
This is normal.
Replace the fuse or reset the circuit breaker.
Tighten or replace bulb.
Allow the oven to cool and reset the controls.
See the Cleaning the Oven section.
49-2000382 Rev.1