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Troubleshooting
Malfunction
The device does not
function.
Liquids are not mixed
correctly.
Liquids are not mixed
correctly.
The blades become blocked
after turning the appliance
on.
Caution: High starch food/ ingredients like powder, flour, sugar, milk and cream will
burn if they are put in at the beginning of the cooking process. We recommend adding
them after the completion of cooking, then use the pulse function to mix the food/
ingredients for a few seconds. This will also prevent the non-stick element from burning
off.
Possible cause
The lid is not securely fitted
on the appliance.
The appliance may be
defective
You have too much or too
little liquid in the vessel.
The speed is too high.
The selected speed is too
low.
10
Remedy
Ensure the lid is correctly
fitted and clicked into place
Contact our customer
service department.
Vary the quantity of liquid.
Start with a lower speed
which you can increase
later.
Start at a higher speed.
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