Troubleshooting - Andrew James Soup Maker & Blender User Manual

Troubleshooting

Problem
1. Buzzer beeps
continuously and LED
flashes.
2. Buzzer beeps
continuously and LED
flashes.
3. Buzzer beeps
continuously and LED
flashes other than above 1
and 2
4. The appliance does not
start.
5. The food has burned.
Cause
1. Top lid is loose/not
assembled well.
2. Lack of water in jar.
Food touches the overflow
sensor before the
procedure starts.
Wrong use/ extended use
that caused an
overheating of the
appliance.
The jar is not well fixed to
the main unit. The security
mechanism blocks the
appliance.
1. The food used is too
sweet or contains too
much starch.
2. You warmed a soup
without previously rinsing
the jar, some food is stuck
at the bottom of the jar.
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Solution
1. Reassemble the lid,
make sure the magnet is
at the side of the handle.
2. Add water to the jar
higher than the minimum
mark.
Clean the overflow sensor
completely.
Unplug the appliance, take
off the jar and let it cool
down for 10 minutes.
Assemble the jar to the
base correctly, push down
a little so that you can
hear a beep sound.
1. Watch the cooking very
carefully, if possible, use
less sweet food or food
that contains less starch
ingredients.
2. Empty the jar and rinse
it so as to get rid of the
potential deposit
concentrated at the
bottom of the jar and then
fill the jar again.