Tenda C50 User Manual
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Summary of Contents for Tenda C50

  • Page 1 V 1.2...
  • Page 2 Shenzhen Tenda Technology Co., Ltd. Without prior expressed written permission from Shenzhen Tenda Technology Co., Ltd, any individual or party is not allowed to copy, plagiarize, reproduce, or translate it into other languages.
  • Page 3: Table Of Contents

    Super easy IP Camera Contents 1. Product overview .......................... 7 1.1 Package list ........................... 7 1.2 System Requirement ......................7 1.3 Introduction ........................... 8 1.4 Features ..........................8 1.5 Hardware overview ....................... 9 2. Installation ........................... 11 2.1.Hardware installation ......................11 2.1.1 Table install ......................11 2.1.1.1 Cube IP Camera ..................
  • Page 4 4.1.4.3 Play/Stop all camera ..................30 5. Web View and Setting ........................ 31 5.1 How to log in Web ......................31 5.2. HD series Web Configuration(C50/C5) ............... 32 5.1.1 View video ....................... 32 5.2.2 Running status......................34 5.2.3 Video setting ......................35 5.2.3.
  • Page 5 Super easy IP Camera 5.2.4 Network setting ......................38 5.2.4. 1 LAN settings ....................38 5.2.4.2 Wi-Fi setting ....................39 5.2.5 Remote Access setting ..................... 39 5.2.6 ONVIF settings ......................40 5.2.7 Alarm setting ......................41 5.2.7. 1 Motion Detection Setting................41 5.2.7.
  • Page 6 Super easy IP Camera 5.3.3.1 Video parameters setting ................51 5.3.4 Network setting ......................52 5.3.4.1 LAN setting ....................52 5.3.4.2 WiFi setting ....................52 5.3.4.3 Remote access setting ................... 53 5.3.5 Alarm setting ......................54 5.3.5.1 Alarm setting ....................54 5.3.6 Advance setting......................
  • Page 7: Product Overview

    Super easy IP Camera 1. Product overview 1.1 Package list Please check carefully if all listed items are included in the package as below: 1、One IP-Camera; 2、One Quick Installation Guide; 3、Mounting bracket set; 4、One RJ45 Cable; 5、One Power adapter; Note: Please do connect the power adapter to an electrical outlet that matches the adapter's rated input voltage, otherwise it will damage the device and don’t belong to warranty.
  • Page 8: Introduction

    Super easy IP Camera 1.3 Introduction Tenda super easy IP Camera provides a professional home or small business surveillance Solution. Through our mobile phone APPs “CloudNeteye” and PC software “CloudNeteyeForPC” users can remote view directly, without DDNS domain name or setting any Port mapping on router.
  • Page 9: Hardware Overview

    Super easy IP Camera voice within the scope of the camera to monitor, the camera will trigger the alarm automatically, and send alarm information through E-mail, FTP. 1.5 Hardware overview HD series IP camera(C50、C5) If camera image is not clear, you...
  • Page 10 Super easy IP Camera SD series IP camera (C30, C3) If camera image is not clear, you can rotate the lens to improve...
  • Page 11: Installation

    Super easy IP Camera 2. Installation 2.1.Hardware installation 2.1.1 Table install 2.1.1.1 Cube IP Camera ① ③ ② Figure1.Take out the bracket ,turn the screw on the camera base counter-clock wise to loosen it. Figure2.Camera connect to camera base, turn the collar on the camera base clockwise to tighten it. Figure3.Moving the camera to the position you want, tighten the screw by turning it clock wise.
  • Page 12: Cube Ip Camera

    Super easy IP Camera 2.1.2.1 Cube IP Camera ① ② Figure 1:Take out the bracket,then fix the bracket to the wall using screws. Figure 2:Turn the screw on the bracket counter-clock wise to loosen it. ③ ④ Figure 3:Camera connect to bracket, turn the collar on the bracket clockwise to tighten it. Figure 4:Moving the camera to the position you want, tighten the screw by turning it clock wise.
  • Page 13: Hardware Connection

    Super easy IP Camera 2.1.3 Hardware Connection 2.1.3.1 PTZ Camera ② ③ ① Figure1. Connect an Ethernet cable to the LAN port on your router. Note: If your Router connected to a MODEM.The camera is unable to connect to the port of the MODEM.
  • Page 14 Super easy IP Camera power adapter to a nearby power strip. (Make sure power adapter is plugged properly into device power receptacle. Some users may mistakenly plug the power connector to device's audio interface).
  • Page 15: Smartphone View And Install

    Super easy IP Camera 3. Smartphone View and Install 3.1 “CloudNeteye” download and install You can choose any the following way to download and install "CloudNeteye". 3.1.1 Iphone Way 1: Serach “CloudNeteye” in APP Store, download it and install. Way 2: Scan the following QR code into the App Store to download "CloudNeteye" and install.
  • Page 16: Add Ip Camera

    Super easy IP Camera 3.2 Add IP Camera As following, we will introduce how to add IP camera based on different operating systems IOS and Android. 3.2.1 IOS 1. Run “CloudNeteye” APP on your Iphone. 2. You can choose one of following way A. B. C, to add camera. A: If your Iphone and IP camera is connected to the same router, “CloudNeteye”...
  • Page 17: Android

    Super easy IP Camera B: Recommend to scan QR code to add camera. Click “QRCode”, and scan the UID QR code at the bottom of the camera; input password “admin”; click “Save” to finish add camera. C: Also, you can click “Add” to input camera UID number manually. (UID number is 20 alphanumeric below the UID QR code).
  • Page 18: Ip Camera Live View

    Super easy IP Camera B: Scan the UID QR code at the bottom of the camera, input password “admin” , Click “OK” to finish add camera. C: Input UID number manually as show in the following picture; then input password" admin ", click “OK”...
  • Page 19: Ip Camera Setting And Management

    Super easy IP Camera If your camera is C50/C30, you can control PTZ by Finger sliding on screen, UP, Down, Left and Right. 3.4 IP Camera setting and management 3.4.1 Android smartphone Select device and hold on 3 seconds or click “...
  • Page 20: Edit Camera

    Super easy IP Camera 3.4.1.1 Edit Camera Enter “Edit Camera” to do two settings as below: 1. Device Setting 2. Advanced Setting Advanced Setting a) Can modify the camera’s password b) Can adjust common video parameters: video quality, video flip, video mirror, Environment mode c) WiFi setting Click “Manage Wi-Fi networks”...
  • Page 21: View Event

    Super easy IP Camera 2. Notification: There is 4 alarm modes, Silent, Tones only, Vibrate only, Ringtone and Vibrate. e) Recording Setting: There is 3 options, Off, Full time, Alarm. If choose “Off”, camera stop recording; if choose “Full time”, camera record all day; if choose “Alarm”, camera start recording after motion detection (need device’s motion detection ON, and insert MicroSD/TF card).
  • Page 22: Advanced Setting

    Super easy IP Camera 3.4.2.1 Advanced Setting a)Security Code: can change the camera password b) Video setting: can adjust common video parameters: Video quality, video flip, video mirror, Environment mode c) WiFi: Click “WiFi” to enter searched wireless list, and then you can select usable wireless network.
  • Page 23: Pc View And Install

    Super easy IP Camera 4. PC View and Install “ According to addendum 2 Envorinmental protection download”, download “CloudNeteyeForPC” software. 4.1 Software function Below pictures are the screenshot of “CloudNeteyeForPC”, we will explain detailed based on the above 4 functions: 4.1.2 Main functions 4.1.1 Video display setting...
  • Page 24: Video Display

    Super easy IP Camera 4.1.1 Video display A. Show IP cam info, include name, connection way (LAN、P2P、RLY), resolutions and FPS. B. Record manually. Click this button, when it shows in red, recording start; click again, recording stop. This function is available when full time or schedule recording closed.
  • Page 25: Main Functions

    Super easy IP Camera 4.1.2 Main Functions 4.1.2.1 System setting Snap shot and video recording path setting. Users click “ ” to choose the disk and file in your computer to save snapshot and video recording. Users can set the length of single recording. Users can set the camera stop recording when how many free space left in your disk.
  • Page 26 Super easy IP Camera Email server SMTP host SMTP host port Yahoo smtp.mail.yahoo.com Sohu smtp.sohu.com Gmail smtp.gmail.com smtp.tom.com After fill the information, pls click “Test”, choose “Allow” in appear tips, and click “Save” to finish all email setting. Pls see below picture for reference: Misc setting 1) Set display language 2) Set if close the status bar...
  • Page 27: Playback, Browse Snapshots And Event List

    Super easy IP Camera 4.1.2.2 Playback, Browse snapshots and Event list 1) Playback Search function, users can search all recording files of one or more camera in a certain time. Delete function, can delete unnecessary files. Users can view the payback of the recording, include play, pause, stop, drag watch and full screen view.
  • Page 28: About

    Super easy IP Camera 4.1.2.3 About show CloudNeteye version. 4.1.3 Display setting Display split, include 4, 6, 9, 16 split pane, double click to full screen view. 4.1.4 Device setting 4.1.4.1 Edit Camera Choose some one IP camera in device list, click “ ”, can do “Schedule Recording”, “Remote Setting”...
  • Page 29: Schedule Recording

    Super easy IP Camera 4.1.4.1.1 Schedule Recording 1)Full-time recording. When open this function, manual recording function will stop. 2)According to the schedule. When this function start, manual recording function will stop. 3)Event recording. This function is available in condition of motion detection. When users closed motion detection in smartphone APP setting, camera can’t alarm triggered.
  • Page 30: Remote Device Information

    Super easy IP Camera 4.1.4.1.3 Remote device information Remote device information, check the camera info. 4.1.4.2 Add/Delete IP Cam Add/Delete IP Cam , search IP Cam or add manually, can support max 16 cameras view at the same time. (when the button is in blue color, then can add or delete). 4.1.4.3 Play/Stop all camera Play/Stop all camera , can support max 16 camera connect or stop at the...
  • Page 31: Web View And Setting

    Super easy IP Camera 5. Web View and Setting 5.1 How to log in Web You can log in the Web through the following two ways: Way 1: Run “Setup Wizard” to enter Web . According to addendum 2 “Environmental protection download”, download “Setup Wizard” software.
  • Page 32: Hd Series Web Configuration(C50/C5

    IP address. Open a browser in your computer, input the IP address and press “Enter”, input “admin” in both user name and password on the appearing login window, and then click “OK” to enter the Web . 5.2. HD series Web Configuration (C50/C5) 5.1.1 View video Status bar ...
  • Page 33 Super easy IP Camera You can select 720P(Image quality is best), VGA(Image quality is good)and QVGA (Image quality in general) to view video, example for view video by 720P in LAN, by VGA in internet, by QVGA in smartphone. PTZ control If the camera supports PTZ function, you can click up, down, left, right arrow to control the camera moving, click button to center the camera.
  • Page 34: Running Status

    Super easy IP Camera 5.2.2 Running status You can check some information of the device, example of software version, web version, Mac address, TF/SD card status. Also can operate the functions for “Get Wan IP Address”, “View the Contents of the TF/SD card”, “Format the TF/SD card”, “Stop the TF/SD card”. TF/SD status bar shows the free capacity if TF/SD card is inserted.
  • Page 35: Video Setting

    Super easy IP Camera 5.2.3 Video setting 5.2.3. 1 Video parameter Note: When you modify the parameters, you need to click Apply to save your settings.
  • Page 36: Audio Parameter

    Super easy IP Camera 5.2.3. 2 Audio parameter The camera supports G.711 and G.726 audio encoding format. The sound of the G.711 is better, but it occupies more bandwidth. If you click “On” of the audio capture, so it will transmit audio in corresponding video stream.
  • Page 37: Image Parameters

    Super easy IP Camera 5.2.3.3 Image parameters The camera will switch to Night Mode in the case of poor lighting, when the Night Mode is "On", and the IR LED Control is set "Auto". When the camera is in Night Mode , the image of the camera is black and white.
  • Page 38: Network Setting

    Super easy IP Camera 5.2.4 Network setting 5.2.4. 1 LAN settings There is two ways to assign IP address, one is DHCP, one is set manually; the default one is DHCP. If you want to change the IP address of the camera, choose “set IP Manually”, and modify the information as the below picture: Just change the last part of IP address, then click “Update”...
  • Page 39: Wi-Fi Setting

    Super easy IP Camera 5.2.4.2 Wi-Fi setting Login camera in wired connection and enter Wi-Fi setting, and then operate as the following steps. Select “On” and click “Search”, and then select wireless Router in pop up menu, click “OK” and enter its password, click “apply” to save the wireless settings. And you can click “check” to check if the wireless setting is successful.
  • Page 40: Onvif Settings

    Super easy IP Camera Note: Using the third party DDNS, if the http port is not 80, the port number should be added to the domain name with ":". Example: http://chen.dynddns:8081. Note: 1: If there is any question about remote access setting, pls see addendum 1 for reference.
  • Page 41: Alarm Setting

    Super easy IP Camera 5.2.7 Alarm setting 5.2.7. 1 Motion Detection Setting If users set to monitor certain area, when there is exception occurs in this area, it will trigger alarm. In the sensitivity options, when sensitivity higher, more easily to trigger alarm. If the motion detection windows was designated , and then click "Apply", and do"...
  • Page 42: Sound Detection Setting

    Super easy IP Camera 5.2.7. 2 Sound detection Setting If the camera Sound detection function is "on" and click "apply", and set " Alarm mode setting" (Refer to 4.5.3 Alarm mode setting, such as E-mail Alarm and Email setting success) and” Scheduled time setting”(Refer to 4.5.4 for detail), in the selected arming time , when the camera detect abnormal sound, the camera will trigger alarm, snap and send to the corresponding mailbox.
  • Page 43: Scheduled Time Setting

    Super easy IP Camera 5.2.7. 4 Scheduled time setting Select the time you want to alarm. The default value is all time. If you want to alarm on certain time, you can select it on the time table. The device will trigger the alarm only during the scheduled time period, you can select the scheduled time according to your request.
  • Page 44: Advanced Setting

    Super easy IP Camera 5.2.8 Advanced setting 5.2.8.1 Auto capture The camera will snap to TD/SD card or FTP server in the selected time by the time interval you set. If you check “Save Images to the TF/SD card”, the snap pictures will be stored into SD card during the setting time.
  • Page 45: E-Mail Setting

    Super easy IP Camera As shown above, it sets record from Mon 8:30 to 9:30, you only need to click the corresponding time block to set them, the time block will become green when you selected. Note: When you modify the parameters, you need to click Apply to save your settings. 5.2.8.3 E-mail setting When it detects alarming, it can send email to your appointed email box, but you need to set email service parameters correctly.
  • Page 46: Ftp Setting

    Super easy IP Camera The SMTP server name: It is mailbox server, for example of SOHU mailbox, it is “smtp.sohu.com”. Please fill all blanks which we filled above. Otherwise, the settings will fail. Please click “Test” to test if the E-mail setting is successful. Note: If it’s failure when you point “...
  • Page 47: Status Led Setting

    Super easy IP Camera Cruise laps: You can choose any number between 1 to 50, the camera will turn the corresponding number. Note: Suggest you cruise laps not to set too big, If you set it is too big, the machine service life will be shorten .
  • Page 48: System Setting

    Super easy IP Camera 5.2.9 System setting 5.2.9.1 User management There are 3 levels of user authorization in it.  Administrator: “admin” has the highest authority, can do any settings. The factory default password: admin.  User: user can only operate the device but can’t do any settings. The default password is user. ...
  • Page 49: Reboot Ip Camera

    Super easy IP Camera 5.2.9.3 Reboot IP camera The camera will automatically restart when the firmware upgrade. The camera will automatically restart When change the camera "Power Line Frequency "or " Audio Type " . 5.2.9.4 Restore factory default Restore factory default 5.2.9.5 Backup/Restore settings If you click “Confirm”...
  • Page 50: Sd Series Web Configuration (C30/C3)

    Super easy IP Camera 5.3 SD series Web configuration (C30/C3) 5.3.1 View video 1. Operation interface Language selection: support Simplified Chinese and English Resolution selection button:VGA/QVGA/QQVGA(640*480/320*240/160*120) PTZ control button:up/down/left/right/center Vertical Patrol/Horizontal Patrol/Set preset/Call preset/Listen/Talk/Snapshot/Record 2. System settings Click “System settings” button to enter system setting web page, you can configure your camera.
  • Page 51: Run Status

    Super easy IP Camera 5.3.2 Run Status You can check device firmware version, Web UI version, Alias, device MAC address, get Wan IP Address etc. 5.3.3 Video setting 5.3.3.1 Video parameters setting OSD/IR LED control/flip/mirror...
  • Page 52: Network Setting

    Super easy IP Camera 5.3.4 Network setting 5.3.4.1 LAN setting Camera’s IP address default to obtain from DHCP server. If you want to change the IP address of the camera, pls don’t select “Dynamic IP Address”. Just change the last part of IP address, then click “Update” button to save the setting. 5.3.4.2 WiFi setting...
  • Page 53: Remote Access Setting

    Super easy IP Camera Enter the Wireless LAN Setting, click the “Scan” button, it will show you all the wireless networks detected in the Wireless Network list column. Select one of them and tick “Using Wireless LAN”, then the relevant data of the selected wireless network will be shown in the following blanks.
  • Page 54: Alarm Setting

    Super easy IP Camera 5.3.5 Alarm setting 5.3.5.1 Alarm setting If user needs to monitor a fixed area, it will detect the motion and trigger the alarm when there is any motion in the area. In the motion detect sensibility, the smaller the value, the more sensitivity.
  • Page 55: Advance Setting

    Super easy IP Camera 5.3.6 Advance setting 5.3.6.1 Device name setting The user can name the camera, example for home, office etc. 5.3.6.2 Local recording path The camera will be automatically create a file folder named “Record files” in root directory of disk C:\,when the user don’t set “local recording path”...
  • Page 56: Ftp Setting

    Super easy IP Camera 5.3.6.4 FTP setting The device will snap live pictures and send them to FTP server when alarming, but need to set the FTP setting correctly. As shown below, after the setting is finished, click “Test” to check your settings are correct or not.
  • Page 57: Ptz Settings

    Super easy IP Camera 5.3.7. 3 PTZ settings It will stop cruise automatically after cruising an hour when you select cruise turns as “always”. 5.3.7.4 Restore factory setting Click “Restore factory setting” and confirm, the camera will restore to factory setting and reboot.
  • Page 58: Addendum 1: Faq

    Super easy IP Camera Addendum 1: FAQ After I connect the camera according to guide of Setup Wizard, and add camera by smartphone scanning UID QR code, it shows “Unknown device”, why ? When run “CloudNeteye” for the first time, pls make sure your smartphone and camera connect to the same Wi-Fi router.
  • Page 59 Super easy IP Camera Before running CloudNeteye APP, please ensure that your smartphone and the camera is connected to the same Router. Smartphone can via WI-FI to connect to the Router. Why I fail to recording. When click “Record to TF/SD Card”, then click “Apply” to save setting, But after I refresh the page, the status still “Off”.
  • Page 60 Super easy IP Camera Sina email. Account: cl951357258@sina.cn password: cl951357258 @ (1), To ensure that the user name and password are correct, and the sender email correspondence. (2), If the sender email use QQ mailbox, you will need to set up open SMTP service in QQ mailbox.
  • Page 61 Super easy IP Camera Why smartphone viewing image is not clear? Because the CloudNeteye default value of video quality is low, so the resolution is limited, you can set by yourself. Run CloudNeteye, find the small triangle in device list, touch it enter into ” Edit camera” - >” Advanced Settings” - >”Advanced”...
  • Page 62 Super easy IP Camera My camera cannot be reset. What should I do? Press the Reset button for about ten seconds when your camera is connected to power source. Why do I have to reconfigure the camera to wirelessly connect to my wireless router every time when the router restarts? Sometimes I cannot even search the wireless network of my router.
  • Page 63 Super easy IP Camera service. But sometimes the 3G network is not nice either. Try lowering the resolution on your mobile phone if you use a H.264 format camera. What video recording modes are supported on the camera? A. Record videos locally using the “CloudNeteyeForPC” software by automatic recording or manual recording to your computer.
  • Page 64: Addendum 2: Environmental Protection Download

    Super easy IP Camera Environmental Addendum 2: protection download Official Website Download:Click here enter official website download. Cloud Driver Download: Click here enter cloud driver download. Video Training: Click here to obtain video training.

This manual is also suitable for:

C5C30C3

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