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WARRANTY and CUSTOMER SERVICE
Thank you for having purchased a Degxel™ Heat4all™ product. For your safety, before using a heater make sure
you have read all the instructions about the safety, installation and use. All our heaters are manufactured with
great care and undergo rigorous quality checks before their commercialization. However, a product can break-
down. That's why, without prejudice to the legal guarantee, Heat4all™ warrants its heaters for 5 years, 2 years
for thermostats and decorations. Excluded from the guarantee are all damages due to incorrect installation or
handling, or aesthetic defects unrelated with the manufacture of the device.
If your product is defective, please follow the following procedure to define the terms of exchange and/or return.
In any case, do not hesitate to contact our customer service (see details on www.degxel.com).
Protocol for opening an after sale service record
1 |
Make sure you have read this manual before opening an after sale service record.
2 |
Go directly to our website www.degxel.com and select your language.
3 |
Using your ordering data (order number, retailer, serial number), explain your malfunction.
This step allows our after sale service to quickly record your request. The After Sale Service will contact you to
define the chosen options to solve your problem.
To get a maximum responsiveness within the support when a potential problem occurs or in case of any subse-
quent request, please return a copy of this page dated and signed to the following address:
Date of purchase
Order number
To contribute to the environment preservation, do not dispose of the device and its accessories in a
trash can, place them in a recycling point.
Page 12
PRODUCT:
SERIAL NUMBER:
NAME / COUNTRY:
DATE, SIGNATURE:
Please keep this manual for future use.
DEGXEL-HEAT4ALL
- After Sale Service FOXOF -
12 rue Auguste Rodin
44100 Nantes, France
www.degxel.com
Radiateur Degxel™ - Heatgood™ - Heat4all™
www.degxel.com
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