Krups Espresso Automatic EA9000 Series Manual page 48

KRUPS
SERIE EA9000
PROBLEM / MALFUNCTION
The coffee is not creamy.
The coffee grinder makes a
strange noise.
No steam comes out of the nozzle.
There is not enough milk froth.
The milk froth is not fine enough.
46
PROBABLE CAUSES
The machine may need to run a
n
cleaning cycle.
The coffee is not fresh enough.
n
Foreign objects are inside the
n
grinder.
The nozzle or the nozzle support is
n
blocked.
The water used is not suitable for
n
making steam.
The steam does not come out
n
properly.
The milk is not cold enough.
n
The steam does not come out
n
properly.
The milk is not suitable.
n
CORRECTIVE ACTIONS
Start a cleaning of the machine
n
(see section 8).
Try using fresher coffee beans /
n
grounds.
Check whether you can extract the
n
foreign object using a tool. Unplug
the machine before you do this.
Contact the KRUPS Customer
n
Service.
Wash the steam nozzle manually
n
(see section 8); clean and unblock
each part.
Check that the steam nozzle is
n
screwed on properly.
Empty the tank and remove the
n
Claris cartridge temporarily.
Fill the water tank with mineral
n
water with high calcium content
(>100 mg/l) and carry out steam
cycles (5 to 10) consecutively into
a container until you get a
continuous flow of steam.
See paragraph above.
n
We recommend that you use cold
n
pasteurised or UHT milk, freshly
opened.
Check that the milk is fresh and
n
cold.
Check that there is enough milk in
n
the glass.
Wash the steam nozzle manually
n
(see section 8); clean and unblock
each part.
Check that the steam nozzle is
n
screwed on properly.
We recommend that you use cold
n
pasteurised or UHT milk, freshly
opened.