Error Messages - LG J5 Series Owner's Manual

Error Messages

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Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose
problems at an early stage. If your washing machine does not function properly or does not function at all,
check the following before you call for service:
Symptoms
Water supply is not adequate in area.
Water supply taps are not completely open.
Water supply hose(s) are kinked.
The filter of the supply hose(s) are clogged.
If water leakage occurred in the aqua stop
supply hose, indicator
May vary depending on the model.
Load is too small.
Load is out of balance.
The appliance has an imbalance detection
and correction system. If individual heavy
articles are loaded (e.g. bath mat, bath robe,
etc.) this system may stop spinning or even
interrupt the spin cycle altogether.
If the laundry is still too wet at the end of the
cycle, add smaller articles of laundry to
balance the load and repeat the spin cycle.
Drain hose is kinked or clogged.
The drain filter is clogged.
Ensure door is not open.
dE4
Door sensor has malfunctioned.
38
Reason
will become red.
Solution
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Check another tap in the house.
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Fully open tap.
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Straighten hose(s).
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Check the filter of the supply hose.
•
Use the aqua stop supply hose.
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Add 1 or 2 similar items to help balance the
load.
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Add 1 or 2 similar items to help balance the
load.
•
Rearrange load to allow proper spinning.
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Rearrange load to allow proper spinning.
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Clean and straighten the drain hose.
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Clean the drain filter.
•
Close the door completely. If
is not released, call for service.
•
If is not released, call for service.
EN
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