Panasonic AW-HE130WP Operating Instructions Manual page 55

Hd integrated camera
Table of Contents

Advertisement

Troubleshooting (continued)
Web screen
Depending on the OS installed on the personal computer, the following may occur. Follow the instructions below when the following has occurred.
Performing the following solutions will not affect the operation of other applications.
For Windows:
The "information bar" described in the following explanations refers to the message bars that appear in Internet Explorer.
For Internet Explorer 9.0, 10.0, and 11.0:
The information bar appears at the bottom of Internet Explorer.
For Internet Explorer 8.0:
The information bar appears under the address bar of Internet Explorer.
Symptom
For Internet Explorer 9.0, 10.0, and 11.0:
The following message appears in
the information bar.
"This website wants to run the
following add-on: 'WebVideo
Module' from 'Panasonic System
Networks Co.,Ltd.'."
For Internet Explorer 8.0:
The following message appears in
the information bar.
"Pop-up blocked. To see this pop-up
or additional options click here..."
For Internet Explorer 9.0, 10.0, and 11.0:
The following message appears in
the information bar.
"This website wants to install the
following add-on: 'nwcv4SSetup.exe'
from 'Panasonic System Networks
Co.,Ltd.'."
For Internet Explorer 8.0:
The following message appears in
the information bar.
"This site might require the following
ActiveX control: 'nwcv4SSetup.exe'
from 'Panasonic System Networks
Co.,Ltd.'. Click here to install..."
An unnecessary status bar or scroll
bar is displayed on the pop-up
window
The IP images do not match the
display frames
The layout of the screen is distorted,
or some buttons on the screen do
not operate
Cause and solution
• Select [Allow].
• Click the information bar, and select [Always Allow Pop-ups from This Site].
When the [Allow pop-ups from this site?] dialog box appears, click the [Yes]
button.
• Select [Install]. When the security warning window appears, click the [Install]
button.
• Click the information bar, and select [Install ActiveX control]. When the security
warning window appears, click the [Install] button.
• Open the security settings screen for Internet Explorer, and select [Internet].
Click the [Custom level] button, set [Allow script-initiated windows without size
or position constraints] to [Enable] under [Miscellaneous], and click the [OK]
button. When the warning window appears, click the [Yes] button.
• Images may not appear correctly if their DPI settings are 120 DPI or higher.
→ R ight-click on the desktop of the personal computer, click [Screen Resolution] -
[Make text and other items larger or smaller], and select [Smaller - 100% (default)].
• Images may not appear correctly if the magnification level of Internet Explorer's
zoom function is not set to 100%.
→ S elect [View] - [Zoom] in the menu bar of Internet Explorer, and click [100%].
• Select [Tools] - [Compatibility View Settings] in the menu bar of Internet
Explorer, disable compatibility view for the unit.
Information bar
Information bar
Reference pages
– – –
– – –
– – –
– – –
– – –
– – –
– – –
– – –
55

Advertisement

Table of Contents
loading

This manual is also suitable for:

Aw-he130weAw-he130kpAw-he130ke

Table of Contents