Panasonic AW-HE130WP Operating Instructions Manual page 54

Troubleshooting (continued)
Symptom
The images are distorted
The images darken when the mobile
terminal is not operated for a certain
period
When multiple web browsers are
running to display H.264 images,
images from multiple cameras
appear sequentially in a single web
browser.
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• The images may be distorted if the transmission path is congested and proper
transmission is not possible.
→ Consult your network administrator.
• The images may be distorted if video packet shuffling occurs on the
transmission path.
→ S witching to an identical Internet service provider for both the camera and the
personal computer may prevent this problem. Consult your network administrator.
• Is the power-saving mode of the mobile terminal enabled?
→ D isable the power-saving mode of the mobile terminal to allow the images to be
displayed indefinitely.
For Windows:
• This may occur depending on the combination of the personal computer's
display adapter and the driver.
→ I f this occurs, update the first display adapter to the latest version.
If this does not resolve the problem, adjust the hardware accelerator functon as
follows.
T his section describes the procedure for Windows 7 as an example. Changing the
settings may not be possible, depending on your environment.
A R ight-click on the desktop, and select [Screen Resolution] from the menu.
B C lick [Advanced settings].
C S elect the [Troubleshoot] tab, and click [Change setting].
D I f the [User Account Control] dialog box appears, click [Yes]. (When logged on
with an account other than an administrator account, enter the password (and
user name if necessary), and click [Yes].)
E C hange to [Hardware acceleration] setting to [None] at the far left, and click [OK].
Cause and solution Reference pages
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