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Help Guide Wireless Stereo Headset MDR-AS800BT Use this manual if you encounter any problems, or have any questions. Go to Page Top How to Use Getting started Making connections Listening to music Making phone calls Important information Go to Page Top...
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Troubleshooting Troubleshooting Go to Page Top List of Topics How to Use Troubleshooting Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Table Of Contents Help Guide MDR-AS800BT Getting started Before first use Read this first Features What you can do with the headset Parts and controls Location and function of parts BLUETOOTH function indicator Supplied accessories List of the included items...
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Pairing and connecting with other BLUETOOTH devices Connecting to a paired BLUETOOTH device Multi point connection Connecting the headset to both a music player and a smartphone or mobile phone Connecting the headset to 2 Android smartphones Connecting the headset to an Android smartphone and an iPhone Listening to music Listening to music via a BLUETOOTH connection Listening to music from a device connected via BLUETOOTH...
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an iPhone, iPad, or iPod touch. Multi-function button operation Sound volume cannot be adjusted. Unable to go to previous or next song. Unable to switch the left and right channels. Sound No sound Low sound level Low sound quality Sound skips frequently during playback. Pairing Pairing cannot be done.
Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Getting started Before first use Features Parts and controls Supplied accessories Charging the headset Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Back Back to Top Making connections BLUETOOTH connection One-touch connection (NFC) compatible Android devices Android devices not compatible with one-touch connection (NFC) iPhone (iOS devices) Other BLUETOOTH devices Multi point connection Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Listening to music Listening to music via a BLUETOOTH connection Playback channel Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Making phone calls Making phone calls Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Important information Precautions Trademarks Support website Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Help Guide Troubleshooting Wireless Stereo Headset MDR-AS800BT Back Back to Top Troubleshooting Troubleshooting Power Charging Multi-function button operation Sound Pairing One-touch connection (NFC) BLUETOOTH connection Phone calls Resetting or initializing the headset Go to Page Top...
Help Guide List of Topics Wireless Stereo Headset MDR-AS800BT Back Back to Top How to Use Getting started Before first use Read this first Features What you can do with the headset Parts and controls Location and function of parts...
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How to make a wireless connection to BLUETOOTH devices One-touch connection (NFC) compatible Android devices One-touch connection (NFC) with a smartphone (Android 4.1 or later) One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1) Disconnecting the smartphone by one touch (NFC) Switching the device by one touch (NFC) Android devices not compatible with one-touch connection (NFC)
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Important information Precautions Precautions What is BLUETOOTH wireless technology? Trademarks Trademarks Support website Customer support websites Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Help Guide List of Topics Wireless Stereo Headset MDR-AS800BT Back Back to Top Troubleshooting Troubleshooting Troubleshooting What can I do to solve a problem? Power The headset is not turned on. Charging Charging cannot be done. Charging time is too long.
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The headset does not operate properly. Phone calls No voice from callers Low voice from callers Resetting or initializing the headset Resetting the headset Initializing the headset to restore factory settings Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Before first use Read this first View the type of manuals supplied and support information. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Features What you can do with the headset Check out the main features. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Location and function of parts View the names of buttons, connections and indicators on the headset. BLUETOOTH function indicator You can check the BLUETOOTH connection status of the headset by the indicators. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
You can change the earbuds to another size. Replacing the arc supporters You can change the arc supporters to another size. Changing the headset to Secure Fit Loop You can change the headset to Secure Fit Loop. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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You can charge the headset using the micro-USB cable supplied. Available operating time See the operating time available with a fully charged battery. Checking the remaining battery charge You can check the remaining battery charge of the rechargeable battery. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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What you can do with the BLUETOOTH function Check out the headset operations available with the BLUETOOTH connection. How to make a wireless connection to BLUETOOTH devices Learn about how to make a BLUETOOTH connection. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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You can disconnect the headset from the connected smartphone by touching the headset with it. Switching the device by one touch (NFC) You can switch devices by touching a new device once on the headset (One-touch connection switching). Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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You can register (pair) an Android smartphone and the headset with each other, and make a BLUETOOTH connection. Connecting to a paired Android smartphone You can connect the headset with an Android smartphone that is already paired with the headset. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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You can register (pair) an iPhone and the headset with each other, and make a BLUETOOTH connection. Connecting to a paired iPhone You can connect the headset with an iPhone that is already paired with the headset. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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You can register (pair) a BLUETOOTH device and the headset with each other, and make a BLUETOOTH connection. Connecting to a paired BLUETOOTH device You can connect the headset with a BLUETOOTH device that is already paired with the headset. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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You can connect 2 smartphones to the headset, one for listening to music and the other for making phone calls. Connecting the headset to an Android smartphone and an iPhone You can connect an Android smartphone and an iPhone to the headset simultaneously to use different functions on those devices. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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You can enjoy listening to music from a BLUETOOTH device wirelessly via a BLUETOOTH connection. Controlling the audio device (BLUETOOTH connection) You can control music playback via a BLUETOOTH connection. Disconnecting BLUETOOTH connection (after use) After use, disconnect the headset from the BLUETOOTH device. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Wireless Stereo Headset MDR-AS800BT Back Back to Top Playback channel Switching the left and right channels You can switch the left and right channels when you use the headset with Secure Fit Loop. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Button functions for a phone call You can operate the smartphone or mobile phone by the headset via a BLUETOOTH connection. Disconnecting BLUETOOTH connection (after use) After use, disconnect the headset from the BLUETOOTH device. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Precautions Precautions Precautions on use of headset: where to use, handling, maintenance What is BLUETOOTH wireless technology? Learn about BLUETOOTH wireless technology. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Trademarks Trademarks List of the licenses and trademarks Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Support website Customer support websites URLs of the customer support websites Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Help Guide Troubleshooting Wireless Stereo Headset MDR-AS800BT Back Back to Top Troubleshooting What can I do to solve a problem? Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Help Guide Troubleshooting Wireless Stereo Headset MDR-AS800BT Back Back to Top Power The headset is not turned on. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Charging time is too long. The headset cannot be recognized by a computer. The remaining battery charge of the headset is not displayed on the screen of an iPhone, iPad, or iPod touch. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Wireless Stereo Headset MDR-AS800BT Back Back to Top Multi-function button operation Sound volume cannot be adjusted. Unable to go to previous or next song. Unable to switch the left and right channels. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Help Guide Troubleshooting Wireless Stereo Headset MDR-AS800BT Back Back to Top Sound No sound Low sound level Low sound quality Sound skips frequently during playback. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Help Guide Troubleshooting Wireless Stereo Headset MDR-AS800BT Back Back to Top Pairing Pairing cannot be done. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Help Guide Troubleshooting Wireless Stereo Headset MDR-AS800BT Back Back to Top One-touch connection (NFC) Unable to connect the headset to a BLUETOOTH device with one-touch connection (NFC) Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Back Back to Top BLUETOOTH connection Unable to make a BLUETOOTH connection Distorted sound The BLUETOOTH wireless communication range is short, or the sound skips. The headset does not operate properly. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Help Guide Troubleshooting Wireless Stereo Headset MDR-AS800BT Back Back to Top Phone calls No voice from callers Low voice from callers Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Help Guide Troubleshooting Wireless Stereo Headset MDR-AS800BT Back Back to Top Resetting or initializing the headset Resetting the headset Initializing the headset to restore factory settings Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
For information about the customer support Web site, access: (http://www.sony.net/) About battery charging Charge the headset before you use it for the first time. Go to Page Top Related Topic Charging the headset Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Elastic silicone band for cord length adjustment behind the neck One-touch connection (NFC) Battery status monitoring on iPhone screen SBC, AAC and aptX compatible Compatible with various audio Codecs for high-quality sound Micro-USB port for charging Tangle-free serrated cable Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print Location and function of parts 1. Arc supporters left unit 3. Earbuds 4. N mark 5. Indicator Lights up in red or blue to indicate the power or communication status of the headset.
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Go to Page Top Related Topic BLUETOOTH function indicator Checking the remaining battery charge Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Incoming call ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○... Hint When the remaining battery charge becomes low, the indicator turns from blue to red, except for pairing mode. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print List of the included items After opening the package, check that all items in the list are included in the package. If items are missing, contact your dealer.
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Reference Guide (1) Quick Start Guide (1) Other documents (1 set) (*) May not be supplied in some countries or regions. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print Replacing the earbuds The headset comes with the M size earbuds. If the headset tends to come off or you feel a lack of low frequency sound, change the earbuds to another size to fit your ears comfortably and snugly.
Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print Replacing the arc supporters The headset comes with the M size arc supporters attached. If the arc supporters do not fit your ears, change the arc supporters to another size to fit your ears comfortably and snugly.
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A: Front (the side printed with L or R) B: Back C: Align (straight edge) Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print Changing the headset to Secure Fit Loop When you configure the headset with the Secure Fit Loop, you can use the adjustment band to hold the headset firmly to your head even if the cable is too long.
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3. Attach the adjustment band. 4. Wear the headset reversed, looped around your ears: with the unit on your right ear and the unit on your left ear. Note Adjust the position of the adjustment band to hold the headset firmly to your head. The sound conduits (the parts where you attach the earbuds) of the headset are angled forward to fit the shape of your ear holes.
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Related Topic Replacing the earbuds Replacing the arc supporters Switching the left and right channels Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Windows Vista® (Service Pack 2 or later) Home Basic / Home Premium / Business / Ultimate When using Mac Mac OS X (version 10.3 or later) Note Sony does not guarantee proper operation in all system environments. When using Windows 8.1 update using Windows Update. Go to Page Top 4-546-398-11(2)
In this case, charge again within the charging temperature range. If the problem persists, consult your nearest Sony dealer. Ambient temperature exceeds the charging temperature range of 10 °C – 35 °C (50 °F - 95 °F).
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If the life of the built-in rechargeable battery drops significantly, the battery should be replaced. Consult your nearest Sony dealer for replacement of the rechargeable battery. Avoid exposure to temperature extremes, direct sunlight, moisture, sand, dust or mechanical shock. Never leave the headset in a car parked in the sun.
Music playback time: Max. 4.5 hours (SBC/AAC)/Max. 3.5 hours (aptX) Communication time: Max. 4.5 hours Standby time: Max. 180 hours Note Usage hours may be shorter depending on the Codec and the conditions of use. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print Checking the remaining battery charge You can check the remaining battery charge of the rechargeable battery. When you turn on the headset by pressing the multi-function button, the indicator (red) flashes. You can check the remaining battery charge by the number of times the indicator (red) flashes.
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If you connect the headset to an iPhone, iPad or iPod touch with “Media audio” (A2DP) only in a multi point connection, the remaining battery charge will not be displayed correctly. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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You can receive audio signals from a smartphone, mobile phone, or music player to enjoy music wirelessly. Talking on the phone You can make and receive a call with your hands free, while leaving your smartphone or mobile phone in your bag or pocket. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print How to make a wireless connection to BLUETOOTH devices You can enjoy music and hands-free calling with the headset wirelessly by using your device’s BLUETOOTH function.
Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print One-touch connection (NFC) with a smartphone (Android 4.1 or later) By touching the headset with a smartphone, the headset turns on automatically and then pairs and makes a BLUETOOTH connection.
How to make a wireless connection to BLUETOOTH devices Disconnecting the smartphone by one touch (NFC) Switching the device by one touch (NFC) Listening to music from a device connected via BLUETOOTH Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1) By touching the headset with a smartphone, the headset turns on automatically and then pairs and makes a BLUETOOTH connection.
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4. Start the app “NFC Easy Connect” on the smartphone. Make sure that the app screen is displayed on the smartphone. 5. Touch the headset with the smartphone. Confirm that the screen of the smartphone is unlocked. Touch the smartphone on the N marked part of the headset. Keep touching the headset with the smartphone until the smartphone reacts.
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How to make a wireless connection to BLUETOOTH devices Disconnecting the smartphone by one touch (NFC) Switching the device by one touch (NFC) Listening to music from a device connected via BLUETOOTH Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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To turn off the headset before that, press and hold the multi-function button for about 2 seconds. The indicator (blue) goes off and the headset turns off. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
BLUETOOTH device it touched. Note Unlock the screen of the smartphone beforehand. If you installed the app “NFC Easy Connect” in the smartphone, start the app “NFC Easy Connect.” Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print Pairing and connecting with an Android smartphone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
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If they are not connected, see “Connecting to a paired Android smartphone.” If [MDR-AS800BT] does not appear on the display, try again from step 3. A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.” Note If pairing is not established within about 5 minutes, pairing mode will be canceled and the headset will turn off. In this case, start over from step 1.
How to make a wireless connection to BLUETOOTH devices Connecting to a paired Android smartphone Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print Connecting to a paired Android smartphone 1. Unlock the screen of the Android smartphone. 2. Turn on the headset. Press and hold the multi-function button for about 2 seconds.
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Touch [Bluetooth]. 4. Touch [MDR-AS800BT]. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your smartphone. If the smartphone was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset.
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How to make a wireless connection to BLUETOOTH devices Pairing and connecting with an Android smartphone Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print Pairing and connecting with an iPhone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.
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If they are not connected, see “Connecting to a paired iPhone.” If [MDR-AS800BT] does not appear on the display, try again from step 3. A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.” Note If pairing is not established within about 5 minutes, pairing mode will be canceled and the headset will turn off. In this case, start over from step 1.
How to make a wireless connection to BLUETOOTH devices Connecting to a paired iPhone Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print Connecting to a paired iPhone 1. Unlock the screen of the iPhone. 2. Turn on the headset. Press and hold the multi-function button for about 2 seconds.
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Touch [ ] to change it to [ 4. Touch [MDR-AS800BT]. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your iPhone. If the iPhone was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset.
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Pairing and connecting with an iPhone Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Make sure that the indicator flashes blue and red alternately after you release the button. 2. Perform the pairing procedure on the BLUETOOTH device to search for this headset. [MDR-AS800BT] will be displayed on the list of detected devices on the screen of the BLUETOOTH device. If not displayed, repeat from step 1.
3. Select [MDR-AS800BT]. If passkey (*) input is required on the display of the BLUETOOTH device, input “0000.” A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.” 4. Make the BLUETOOTH connection from the BLUETOOTH device.
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Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print Connecting to a paired BLUETOOTH device 1. Turn on the headset. Press and hold the multi-function button for about 2 seconds. Make sure that the indicator (blue) flashes after you release the button.
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Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with other BLUETOOTH devices Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
At the same time, an A2DP connection may also be made automatically. If this happens, disconnect the headset from the smartphone or mobile phone once using the phone, then connect the devices again by repeating the process from step 2. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
3. On the smartphone connected to the headset, uncheck either [Phone audio] (HFP) or [Media audio] (A2DP). Example: To connect “Media audio” (A2DP) only Touch [Settings] - [Bluetooth] - the setting icon next to [MDR-AS800BT]. On the [Paired Bluetooth device] screen, uncheck [Phone audio].
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Both smartphones are connected to the headset with only one function enabled. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your Android smartphones. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
3. On the Android smartphone connected to the headset, uncheck either [Phone audio] (HFP) or [Media audio] (A2DP). Example: To connect “Media audio” (A2DP) only Touch [Settings] - [Bluetooth] - the setting icon next to [MDR-AS800BT]. On the [Paired Bluetooth device] screen, uncheck [Phone audio].
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The above procedure is an example. For details, refer to the operating instructions supplied with your Android smartphone. Note If you connect an Android smartphone with [Phone audio] (HFP), the remaining battery charge of the headset will not be displayed correctly on an iPhone. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print Listening to music from a device connected via BLUETOOTH You can enjoy listening to music and basic remote control operation of a BLUETOOTH device via a BLUETOOTH connection.
3. Play back music or video on the BLUETOOTH device. Adjust the volume on the BLUETOOTH device. 4. Adjust the volume by operating the multi-function button of the headset. Increase volume: Press the multi-function button 2 times consecutively, holding the button down at the second push ( Decrease volume: Press the multi-function button 3 times consecutively, holding the button down at the third push (...
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Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print Controlling the audio device (BLUETOOTH connection) If the BLUETOOTH device supports AVRCP, you can control it by the buttons on the headset. The functions available may vary depending on the BLUETOOTH device. Refer to the operating instructions supplied with your BLUETOOTH device.
When you finish playing music, the BLUETOOTH connection may terminate automatically, depending on the BLUETOOTH device. Go to Page Top Related Topic Disconnecting the smartphone by one touch (NFC) Switching the device by one touch (NFC) Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Press the button 3 times with short intervals between each press (about 0.4 seconds) so the operations will be recognized as being consecutive. To return to the original setting, perform steps 1 and 2 again. Go to Page Top Related Topic Changing the headset to Secure Fit Loop Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print Receiving a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands-free Profile) or HSP (Headset Profile), via a BLUETOOTH connection.
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If you adjust the volume on the headset when not talking, the music playback volume is adjusted. Go to Page Top Related Topic How to make a wireless connection to BLUETOOTH devices Disconnecting BLUETOOTH connection (after use) Making a call Button functions for a phone call Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print Making a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands-free Profile) or HSP (Headset Profile), via a BLUETOOTH connection.
Go to Page Top Related Topic How to make a wireless connection to BLUETOOTH devices Disconnecting BLUETOOTH connection (after use) Receiving a call Button functions for a phone call Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print Button functions for a phone call The available functions may vary depending on the profile supported by your smartphone or mobile phone. Even if the profile is the same, functions may vary depending on the smartphone or mobile phone.
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Go to Page Top Related Topic Receiving a call Making a call Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
IPX4 (degree of protection against splashing water): Protected against water splashing from any direction. Water resistance performance of the headset is based on Sony measurements under the conditions described above. Note that malfunctions as a result of water immersion caused by misuse by the customer are not covered by the warranty.
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If you experience discomfort after using the BLUETOOTH device, stop using the BLUETOOTH device immediately. Should any problem persist, consult your nearest Sony dealer. Listening with this headset at high volume may affect your hearing. For traffic safety, do not use this headset while driving or cycling.
Help Guide How to Use Wireless Stereo Headset MDR-AS800BT Back Back to Top Print What is BLUETOOTH wireless technology? BLUETOOTH wireless technology is a short-range wireless technology that enables wireless data communication between digital devices, such as a computer and digital camera. BLUETOOTH wireless technology operates within a range of about 10 m (30 feet).
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BLUETOOTH standard, some devices may not be connected or work correctly, depending on the features or specifications of the device. Noise or sound skips may occur depending on the BLUETOOTH device connected with this unit, the communication environment or the usage environment. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Print Trademarks The BLUETOOTH word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. The N Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries.
Please access the following support home page to get the support information about your headset: For customers in the U.S.A: http://esupport.sony.com/ For customers in Canada: http://esupport.sony.com/CA/ For customers in European countries: www.sony.eu/support For customers in other countries/regions: http://www.sony-asia.com/ Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
This operation resets volume settings, etc., and deletes all pairing information. Look up information on the issue on the customer support website. If the operations above do not work, consult your nearest Sony dealer. Go to Page Top Related Topic...
The headset cannot be turned on while charging the battery. Remove the micro-USB cable from the headset, and then turn on the headset again. Go to Page Top Related Topic Charging the headset Checking the remaining battery charge Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Check that the computer is turned on. Check that the computer is not in standby, sleep or hibernation mode. When using Windows 8.1 update using Windows Update. Go to Page Top Related Topic Charging the headset Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
Back to Top Print Charging time is too long. Check that the headset and the computer are directly connected, not via a USB hub. Go to Page Top Related Topic Charging the headset Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
A problem may have occurred with the connected USB port of the computer. Connect to another USB port if it is available. Try the USB connection procedure again in cases other than those stated above. Check that you are using the micro-USB cable supplied. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
The remaining battery charge is shown only on the screen of an iPhone, iPad, or iPod touch (iOS 5.0 or later) that supports HFP (Hands-free Profile). Make sure that the iPhone, iPad or iPod touch is connected with HFP (Hands-free Profile). Otherwise, the remaining battery charge will not be displayed correctly. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Decrease volume: Press the multi-function button 3 times consecutively, holding the button down at the third push ( When you adjust the volume, press the button 2 or 3 times with short intervals between each press (about 0.4 seconds) so the operations will be recognized as being consecutive. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Previous song: Press the multi-function button 3 times consecutively ( Press the button 2 or 3 times with short intervals between each press (about 0.4 seconds) so the operations will be recognized as being consecutive. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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After channels are switched, you will hear a beep from the left ear side (left channel). Press the button 3 times with short intervals between each press (about 0.4 seconds) so the operations will be recognized as being consecutive. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Pair the headset and the BLUETOOTH device again. Go to Page Top Related Topic How to make a wireless connection to BLUETOOTH devices Listening to music from a device connected via BLUETOOTH Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Help Guide Troubleshooting Wireless Stereo Headset MDR-AS800BT Back Back to Top Print Low sound level Turn up the volume of the headset and the connected device. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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If the sound quality does not improve after a few seconds, press the headset's multi- function button once or operate the computer to make an A2DP connection. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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There is an obstacle, such as metal or wall, between the headset and the BLUETOOTH device. A device using 2.4 GHz frequency, such as a Wi-Fi device, cordless telephone, or microwave oven, is in use near this headset. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Go to Page Top Related Topic BLUETOOTH function indicator How to make a wireless connection to BLUETOOTH devices Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Go to Page Top Related Topic One-touch connection (NFC) with a smartphone (Android 4.1 or later) One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1) Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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The BLUETOOTH device is in sleep mode. The BLUETOOTH connection is terminated. Make the BLUETOOTH connection again. Go to Page Top Related Topic BLUETOOTH function indicator How to make a wireless connection to BLUETOOTH devices Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Help Guide Troubleshooting Wireless Stereo Headset MDR-AS800BT Back Back to Top Print Distorted sound Keep the headset away from a microwave oven, Wi-Fi, etc. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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There is an obstacle, such as metal or wall, between the headset and the BLUETOOTH device. A device using 2.4 GHz frequency, such as a Wi-Fi device, cordless telephone, or microwave oven, is in use near this headset. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Reset the headset. Pairing information is not deleted by this operation. If you cannot use the headset even after resetting it, initialize the headset. Go to Page Top Related Topic Resetting the headset Initializing the headset to restore factory settings Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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If you are listening to music using the headset, stop playback, press the multi-function button on the headset and talk. Go to Page Top Related Topic How to make a wireless connection to BLUETOOTH devices Receiving a call Making a call Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Help Guide Troubleshooting Wireless Stereo Headset MDR-AS800BT Back Back to Top Print Low voice from callers Turn up the volume of the headset and the connected device. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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If the headset cannot be turned on, or if it cannot be operated even when it is turned on, set the headset in charging status, then press the multi-function button. The headset is reset and turns off. If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings. Go to Page Top 4-546-398-11(2) Copyright 2014 Sony Corporation...
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Turn off the headset, then press and hold the multi-function button for more than 15 seconds. The indicator (blue) flashes 4 times, and the headset is reset to the factory settings. All pairing information is deleted. If the headset does not operate correctly even after initializing, consult your nearest Sony dealer. Go to Page Top...