Morphy Richards SUPREME PRECISION Instructions Manual page 12

SC461007MEE Rev1_Instruction Book 17/06/2014 17:11 Page 12
YOUR INTERNATIONALTWO-YEAR GUARANTEE
This appliance is covered by two-year repair or replacement warranty.
It is important to retain the retailers receipt as proof of purchase. Staple your receipt to this back
cover for future reference.
Please quote the following information if the product develops a fault. These numbers can be found
on the base of the product.
Model no.
Serial no.
All Morphy Richards products are individually tested before leaving the factory. In the unlikely event
of any appliance proving to be faulty within 28 days of purchase it should be returned to the place
of purchase for it to be replaced.
If the fault develops after 28 days and within 24 months of original purchase, you should contact
your local distributor quoting Model number and Serial number on the product, or write to your
local distributor at the addresses shown.
You will be asked to return the product (in secure, adequate packaging) to the address below along
with a copy of proof of purchase.
Subject to the exclusions set out below (1-9) the faulty appliance will then be repaired or replaced
and dispatched usually within 7 working days of receipt.
If for any reason this item is replaced during the 2-year guarantee period, the guarantee on the
new item will be calculated from original purchase date. Therefore it is vital to retain your original till
receipt or invoice to indicate the date of initial purchase.
To qualify for the 2-year guarantee the appliance must have been used according to the
manufacturers instructions. For example, appliances must have been descaled and filters must
have been kept clean as instructed.
The local distributor shall not be liable to replace or repair the goods under the terms of the
guarantee where:
1 The fault has been caused or is attributable to accidental use, misuse, negligent use or used
contrary to the manufacturers recommendations or where the fault has been caused by power
surges or damage caused in transit.
2 The appliance has been used on a voltage supply other than that stamped on the products.
3 Repairs have been attempted by persons other than our service staff (or authorised dealer).
4 Where the appliance has been used for hire purposes or non domestic use.
5 The appliance is second hand.
6 The local distributor are not liable to carry out any type of servicing work, under the guarantee.
7 The guarantee excludes consumables such as bags, filters and glass carafes.
8 Batteries and damage from leakage are not covered by the guarantee.
9 The filters have not be cleaned and replaced as instructed.
This guarantee does not confer any rights other than those expressly set out above and does not
cover any claims for consequential loss or damage. This guarantee is offered as an additional
benefit and does not affect your statutory rights as a consumer.
AUSTRALIAN WARRANTY
This appliance is guaranteed for 2 years against faulty material, components and workmanship.
This warranty is in addition and does not affect your statutory rights.
Proof of purchase must be produced for any warranty benefit.
In the unlikely event of any appliance proving to be faulty, securely pack and return the item to
the place of purchase accompanied by the original receipt or invoice.
NOT COVERED BYTHIS WARRANTY
(Australian only)
• If the appliance has not been used in accordance with the manufacturers' recommendations or
Instructions.
• If the fault is deemed to be caused by abuse, misuse, neglect, modifications or in proper use and
or care
Eg: Kettles: Excessive build up of scale.
Toasters: Excessive build up of crumbs or foreign matter etc.
• Connection to incorrect voltage to that stamped on the product.
• Unauthorised repairs.
• Appliance used other than for domestic purposes.
• Excluding bags, filters, glass, carafes, and cutting blades.
• Freight and insurance costs.
If for any reason this item is replaced during the 2 year guarantee period, the guarantee on the new
item will be calculated from original purchase date. Therefore it is vital to retain your original
receipt or invoice to indicate the date of original purchase.
Morphy Richards's policy is to continually improve quality design and product quality. The company
therefore reserves the right to change any specifications or to carry out modifications as deemed
worthy at any time.
The Australian supplier ASKO Appliances reserves the right to repair, modify, exchange or replace
the faulty appliance with the same or similar model or product of equivalent value.
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