Service Agreement - Dantherm HCV 4 Installation Manual

Service agreement

Introduction
Hotline
Preventive mainte-
nance
Repairs and call-
outs
Setup
Further information For further information on service agreements in your country/region, please contact:
26
The unit contains mechanical and electrical parts and may be located in a harsh envi-
ronment where components are exposed to various climate conditions. Preventive
maintenance on the unit at regular intervals is therefore essential.
After Sales Support at Dantherm Air Handling A/S is ready to help in the event of prob-
lems with a unit.
To offer you a fast and efficient service, please have the following information to hand
when contacting Dantherm Air Handling A/S:
 Name
 Company
 Country
Contact Dantherm Air Handling A/S and ask for After Sales Support. We will help you as
quickly as possible:
Dantherm Air Handling A/S offers to carry out preventive maintenance on units to en-
sure that they operate satisfactorily.
In the event of faults on the unit, Dantherm Air Handling A/S offers a unit repair service.
An agreement on response times and prices is entered into between the customer and
Dantherm Air Handling A/S.
Dantherm Air Handling A/S has established a network of service partners to carry out
preventive maintenance. Our partners are trained and certified in the units concerned.
Our partners carry a suitable selection of parts to ensure that all repairs can be carried
out on a single visit.
The agreement is entered into with Dantherm Air Handling A/S – and the overall re-
sponsibility for the service agreement rests with Dantherm Air Handling A/S.
 Telephone no.
 E-mail
 Unit type
Tel: +45 96 14 37 00
Fax: +45 96 14 38 00
E-mail: service@dantherm.com
Henrik Hersted
After Sales Support Manager
Dantherm Air Handling A/S
Tel: +45 9614 4767
Mobile: +45 2399 4066
E-mail: heh@dantherm.com
 Site/position (unit)
 Serial number/order number
 Description of the problem