Fault/Error Codes (Washer) - Whirlpool W11114976B Service Data Sheet

FOR SERVICE TECHNICIAN'S USE ONLY
FAULT/ERROR CODES (WASHER) – The fault codes below may be indicated
under various conditions.
Display
EA
E1
E2
E3
EC
E4
EL
E5
EP
DO NOT REMOVE OR
Explanation and Recommended Procedure
Water Level Sensor
This error code will appear if the pressure sensor is damaged (outside a
specific frequency range). The washer will beep and this error code will
appear when the water level reaches approximately 3/4" (18 mm) below
the overflow point for 3 seconds. It will then pause, drain the water to the
highest load size level, then turn off the pump. The lid will remain locked.
Check connections between UI and water level sensor. Test water level
sensor in Manual Load Test, page 10.
Low/No Water Fill
This error code will appear if the water level in the washer does not reach
the lowest level within 10 minutes or the set level within 20 minutes of
starting a cycle. Check water valve connections. Test water valves and
water level sensor in Manual Load Test, page 10.
Abnormal Drain
This error code will appear if the washer fails to reach the reset level after
draining the water for 8 minutes. Check installation of drain hose, check
drain hose for obstructions, and check connections between UI and drain
pump. Test drain pump in Manual Load Test, page 10.
Abnormal Spin
This error code will appear if the tub strikes the tub switch several times
without balancing itself. In a spin only cycle, the error code will appear the
first time the tub strikes the tub switch. See Spin Test, page 10.
Abnormal Circuit Motor Pulse Detection
The motor functions, but the circuit cannot detect the motor pulses.
The lid will remain locked for 5 minutes.
Lid Open
This error code will appear if the washer lid is opened or if the lid switch
is open at the start of the spin during a rinse and spin cycle. Close lid.
See Lid Switch Test, page 10.
Lid Lock Malfunction
This error code will appear if the washer makes 10 unsuccessful attempts
to lock the lid or if the lid is detected as open during the wash or spin phase
where it must be closed and locked. Check for interference with lid or lid
lock mechanism. See Manual Load Test and Lid Switch Test, page 10.
Class B Software Error
Any class B software error will display E5.
EEPROM Abnormal
EEPROM is corrupted.
DESTROY
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