Dryer Troubleshooting Guide - Whirlpool W11114976B Service Data Sheet

FOR SERVICE TECHNICIAN'S USE ONLY

DRYER TROUBLESHOOTING GUIDE

Problem
Won't Power Up
• No operation
• No button response
Won't Start Cycle
No response when
Start button is pressed
Won't Shut Off
When Expected
Drum Won't Spin
Won't Heat
Heats In Air Cycle
Shuts Off Before
Clothes Are Dry
DO NOT REMOVE OR
Possible Cause
No power to dryer.
Connection problem between
AC plug and dryer.
Door not fully closed or striking
the door latch.
Door switch problem.
Drive belt problem.
Thermal fuse/motor problem.
Poor airflow.
Moisture sensor problem.
Heat system problem.
Drive belt problem.
Thermal fuse problem.
Door switch problem.
Motor problem.
Check installation.
Heat system malfunction.
Heater coil shorted.
Heat system problem.
Lint screen full.
Exhaust vent clogged.
Moisture sensor problem.
DESTROY
Checks & Tests
Check power at outlet, check circuit breakers, fuses,
or junction box connections.
See Test #1: Supply Connections, page 14.
Be sure the door is completely closed, then press and
hold the START button.
See Test #5: Door Switch, page 17.
See Test #2: Motor Circuit, page 16.
See Test #2: Motor Circuit, page 16.
Check lint screen and exhaust vent. Clean if necessary.
See Test #4: Moisture Sensor, page 17.
See Test #3: Heat System, page 16.
See Test #2: Motor Circuit, page 16.
See Test #3a: Thermal Fuse, page 17.
See Test #5: Door Switch, page 17.
See Test #2: Motor Circuit, page 16.
Verify proper dryer installation.
See Test #3: Heat System, page 16.
See Test #3: Heat System, page 16.
See Test #3: Heat System, page 16.
Clean if necessary. Refer customer to Use and Care Guide.
Clean if necessary. Refer customer to Use and Care Guide.
See Test #4: Moisture Sensor, page 17.
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