Tandberg Data StorageLibrary T40 T40 Installation And User Manual
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Tandberg Data StorageLibrary T40 T40 Installation And User Manual

Tandberg data storagelibrary t40 installation and user guide
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Summary of Contents for Tandberg Data StorageLibrary T40 T40

  • Page 1 Installation and User Guide...
  • Page 2 Further, Tandberg Data reserves the right to revise or change this document without obligation on the part of Tandberg Data to notify any person or organization of such revision or change. Every effort has been made to acknowledge trademarks and their owners. All trademarks within this document are the property of their respective owners.

  • Page 3: Table Of Contents

    1 About This Guide Waste Electrical and Electronic Equipment Directive ...1 Product Model Number...1 Explanation of Symbols and Notes ...1 Other Documents You Might Need ...2 Getting More Information or Help ...2 2 Product Overview Product Description ...3 Tape Drive Support...3 Data Transfer Rates...4 Magazines...4 Front Panel...4...
  • Page 4 System Power-on...18 Labeling Cartridges for the Barcode Reader ...19 5 Information about the Operator Interfaces Front Panel Interface (FPI)...21 Scroll Function ...21 Remote Management Interface...22 Menu Trees ...22 Home Screen...28 Operator Privileges...29 Words Commonly Used on the FPI and RMI ...30 6 Configuring the Library About the Setup Wizard...33 Using the Default Administrative User Account (Administrator) ...33...
  • Page 5 Magazine Handling...49 Standby Functionality ...52 8 Getting Status and Information Viewing Library Settings ...53 Viewing Partitions/Drive Settings ...53 Viewing Network Settings...54 Viewing Statistics...54 Viewing Log ...55 9 Adding, Removing and Replacing Power Supply Unit ...57 Removing and Replacing a Power Supply ...57 Tape Drive Unit...58 Adding a Tape Drive ...58 Permanently Removing a Tape Drive...59...
  • Page 6 Climatic Specifications...83 15 Safety and Regulatory Information Safety Approvals ...85 EMC Approvals...85 Europe...85 USA...85 Japan ...86 Canada...86 Conformity Declarations ...86 Europe...86 Australia/New Zealand...86 16 Approved Drive Types Contents...
  • Page 7 Figures Figure 1. Front Panel of the StorageLibrary...4 Figure 2. Rear Panel of the StorageLibrary with 1 Full-Height SCSI Drive Installed ...5 Figure 3. Transport Locking Screws Marked with Red Plastic Tabs...11 Figure 4. Recommended Storage of Transport Locking Screws ...12 Figure 5.
  • Page 8 Table 1. Data Transfer Rates ...4 Table 2. Front Panel Interface Menu Structure ...24 Table 3. Remote Management Interface Menu Structure ...27 Table 4. Commonly Used Words on FPI and RMI ...30 Table 5. Cartridge Present Symbols on FPI During Inventory and in the Maps Menu ...30 Table 6.

  • Page 9: About This Guide

    This guide contains information and instructions necessary for the normal operation and management of the StorageLibrary T40. This guide is intended for anyone interested in learning about or anyone that needs to know how to install, configure, and operate the StorageLibrary T40. Be aware that Administrator level privileges are required to configure many of the features described in this guide.

  • Page 10: Other Documents You Might Need

    The following documents are also available for this product. These documents can be found at www.tandbergdata.com: SCSI Functional Specification, StorageLibrary T40 (433489) provides the SCSI interface specification for the Tandberg Data StorageLibrary T40. Quick Installation Guide, StorageLibrary T40 (433559) gives you an overview of how to install the library.

  • Page 11: Product Overview

    Tandberg StorageLibrary T40 is a compact tape cartridge library designed for secure, reliable, unattended system backup. The library can be mounted in a 19 rack or used as a tabletop unit. The height of the rack mount version is 4U. The drive types supported by the StorageLibrary are given in chapter library has 40 physical tape slots installed.

  • Page 12: Data Transfer Rates

    Channel and SCSI tape drive interfaces within the same library. LTO Fibre Channel tape drives can be directly attached to hosts or the SAN. LTO SCSI tape drives are attached directly to the host. Tape drives are installed into tape drive bays in the rear of the library. If a tape drive bay is empty, a cover plate covers the empty tape drive bay to prevent dust from entering the library.

  • Page 13: Rear Panel

    Issue operational commands. View StorageLibrary status and information. Test StorageLibrary functionality. Control Buttons The labels for the four control buttons are displayed in the corners of the LCD. All buttons have soft function for different modes of operation, i.e. the functions of the buttons change during different activities.

  • Page 14: Library Features

    Main Power Switch/ Fuse/Power Cord Connection The main power switch is located at the rear of the library on the power supply bracket. The power switch, the fuse holder (with a 250V 2A fuse) and the AC power cord connection are combined in one common unit.

  • Page 15: Partitions

    Partitions Partitions are virtual sections within a library that present the appearance of multiple, separate libraries for purposes of file management, access by multiple Operators, or dedication to one or more host applications. Organizing the library into partitions divides the resources into virtual sections. If one of the resources is not available due to a failure or other cause, the other partitions and their assigned components are still available.

  • Page 16: Browser Requirements

    Browser Requirements The supported browsers include: Firefox version 1.0.6 and above Internet Explorer version 6.0 and above Product Overview...

  • Page 17: Unpacking The Storagelibrary

    This chapter provides detailed information for preparing the library location. After the library is unpacked it needs to acclimate for 8 hours before the power is Caution turned on. Finding a Location for the StorageLibrary The StorageLibrary must be positioned in a stable location. The StorageLibrary is designed to operate in a horizontal position.
  • Page 18 To unpack the StorageLibrary, follow the instructions below. 1. Carefully unpack the unit from the shipping container. Save the container and packing materials in case you need to transport the StorageLibrary in the future. The packaging is specifically designed for the library to ensure it is not damaged during transportation. 2.

  • Page 19: Installing The Library

    This chapter provides detailed information for installing the library hardware. For basic library cabling instructions, refer to the Quick Installation Guide. Remove the Transport Locking Screws To protect the library during transport, four transport locking screws hold the robotics in a locked position.

  • Page 20: Mounting The Storagelibrary In A Rack

    The library will now continue its power-on sequence. Keep the transport locking screws in a safe place. You will need them to lock the Note robotics if you need to return your StorageLibrary for service or repair. The warranty does not cover damage to the library if transported without the Caution transport locking screws properly installed.

  • Page 21: Mounting The Rack Mount Ears

    Recommended mounting tools: Folding rule or tape measure Screwdriver 7 mm open-end wrench Figure 5. Rack mounting Kit with Rack mount Ears (Right figure) Mounting the Rack mount Ears To mount the rack mount ears, the four magazines must be removed. To remove the magazines, follow the instructions below: Connect the power cord to the power connector on rear of the library.

  • Page 22: Installing The Rails In A Rack

    Installing the Rails in a Rack Determine the proper position of the rails in the rack. Consider rack stability when deciding where to place the StorageLibrary. Warning Hazardous conditions can result from uneven mechanical loading of a rack. The StorageLibrary uses 4U of vertical rack space. The rails must be installed in a full U position. The bottom of the rails must be aligned with the bottom of a U.

  • Page 23: Mounting The Storagelibrary To The Rack

    Figure 8. Mounting the Rack mounting Kit to a Rack Rear Rack Mount Rail Step 5 (Screw M6x12) Step 1 Step 3 (Screw M4x12, nut and washer) Figure 9. StorageLibrary Mounted in a Rack in upper hole on both left and right side. On the rear side, two screws must be used on both left and right side.

  • Page 24: Installing The Library

    Figure 10. StorageLibrary Mounted in a Rack, Rear View The figure above gives a rear-end view of the StorageLibrary mounted in a rack. The two screws on each side connect the left and right rail assemblies to the rack. Installing the Library After mounting, you must connect the cables to the library.

  • Page 25: Connecting Library Cables (Fibre Channel)

    Guidelines for Connecting the SCSI Cables Before the SCSI bus cable is connected to the StorageLibrary, make sure the StorageLibrary power switch is off. Make sure your host system is in a state where a new SCSI device can be safely connected to the SCSI bus.

  • Page 26: System Power-On

    Figure 12. StorageLibrary Cabling (Fibre Channel) 1. Install the library in a rack or install the tabletop kit. 2. Connect the fibre cables to the tape drive. a. Attach one end of the fibre cable to the fibre port on each tape drive. a.

  • Page 27: Labeling Cartridges For The Barcode Reader

    If the self-diagnostics and the inventory sequence are successfully completed, Note the green LED illuminates and the display returns to the home screen. The library is now ready for further configuration and operation. If a problem occurs during the power-on sequence, the StorageLibrary displays an error message on the display.

  • Page 29: Information About The Operator Interfaces

    Information about the Operator Interfaces The StorageLibrary has two Operator interfaces: the Front Panel Interface (FPI) and the Remote Management Interface (RMI). Operations on the StorageLibrary can be performed locally on the library using the FPI or remotely on your computer using the remote management interface (RMI). Similar functionality with common elements is used for both formats.

  • Page 30: Remote Management Interface

    Remote Management Interface The remote management interface is similar to the front panel interface. The remote management interface is accessible from any supported web browser. For more information on supported web browsers, refer to Browser Requirements. To manage the library from a remote management interface, you must set up the library s initial network configuration from the front panel.
  • Page 31 Figure 14 Front Panel Interface Menu Tree StorageLibrary Installation and User Guide...
  • Page 32 Table 2. Front Panel Interface Menu Structure Operations Setup Assign Media Setup Wizard Network + IP Address Mode + Static IP Address + Static Netmask + Static Gateway + Allow Web Access + Allow Web FW Upg. Slots + License Key + IE Slots + Cleaning Slots Partitions...
  • Page 33 Operations Setup Export Media Slots + IE Slots + Cleaning Slots + Partition Assignment (Drives & Magazines) + Drive Interface ID + Control Path + Autoclean + Barcode Mode Load Drive Partitions + Partition Assignment (Drives & Magazines) + Drive Interface ID + Control Path + Autoclean + Barcode Mode...

  • Page 34: Figure 15 Remote Management Interface Top Level Menu Tree

    Figure 15 Remote Management Interface Top Level Menu Tree Information about the Operator Interfaces...

  • Page 35: Table 3. Remote Management Interface Menu Structure

    Table 3. Remote Management Interface Menu Structure Operations Setup Assign Media Setup Wizard + License Key Slots + IE Slots + Cleaning Slots Partitions + Partition Assignment (Drives & Magazines) + Drive Interface ID + Control Path + Autoclean + Barcode Mode Library + Inquiry String + Password...

  • Page 36: Home Screen

    Operations Setup Export Media Slots + IE Slots + Cleaning Slots + Partition Assignment (Drives & Magazines) + Drive Interface ID + Control Path + Autoclean + Barcode Mode Load Drive Partitions + Partition Assignment (Drives & Magazines) + Drive Interface ID + Control Path + Autoclean + Barcode Mode...

  • Page 37: Operator Privileges

    Figure 16. RMI Home Screen Operator Privileges Controlling access to screens and operations within the library preserves the integrity of the library and the data that is stored within the library. There are two levels of user privilege levels within the library: Administrator and Operator.

  • Page 38: Words Commonly Used On The Fpi And Rmi

    Words Commonly Used on the FPI and RMI Some of the words displayed on the FPI and RMI screens may need an explanation. Table 4. Commonly Used Words on FPI and RMI Word Abbr. in Description Idle The library is idle. Drive Empty There is no cartridge in the drive.

  • Page 39: Figure 17. Map Menu

    The robotics status is displayed in the Map menu as the first field after the word Map. (See arrow) In the example in Figure 17. Map Menu the library is taking inventory. The robotics status is unknown (grey). Slot 30 is full. Slot 36 has a cleaning cartridge. Slots 29, 31 to 35, and 37 to 40, are empty. The status of the rest of the slots is unknown.

  • Page 41: Configuring The Library

    After you have installed the hardware described in Setting up the Library Hardware, you are ready to configure your library s settings. A Setup Wizard helps you get started configuring your library, and the menu commands on both the front panel interface and the remote management interface allow you to reconfigure your library at any time.

  • Page 42: Using The Setup Wizard

    You cannot delete the default Administrator account. You can, however, change Note the password. Using the Setup Wizard The Setup Wizard simplifies the process of configuring the library. When you first power on the library, the front panel displays the Setup Wizard. As you work through the Setup Wizard screens, follow the on-screen instructions.

  • Page 43: Configuring Network Settings

    Welcome - Welcomes you to the Setup Wizard. Configuring Network Settings (FPI) - Allows you to enter your network settings for remote access. Choosing the Interface: Local or Remote (FPI) - Allows you to choose to continue on the front panel or on the remote management interface.

  • Page 44: Remote Access

    Static IP address Static default gateway Static subnet mask Enable/disable RMI interface Enable/disable RMI FW upgrade Use the Network configuration screen to configure the library network settings. The network settings set the connectivity of the library to the network. If Dynamic Host Configuration Protocol (DHCP) is enabled on your network, enabling DHCP will automatically configure the library network settings.

  • Page 45: Configuring I/E Slots

    From the RMI, select Setup > License Key From the FPI, select Setup > Activate License The library reboots after three failed activation attempts. Configuring I/E Slots I/E slots are used to import and export tape cartridges into and out of the library without disrupting normal library operations.

  • Page 46: Configuring Partitions

    Make sure the library has empty slots available in the cleaning slot magazine Caution before you add more cleaning slots. These are located in the three innermost slots (innermost column) of the lower right magazine. When the number of cleaning slots is increased, the added slots are taken from the partition owning the lower right magazine.

  • Page 47: Reconfigure Partitions

    From the FPI, select Setup > Partitions Reconfigure Partitions You may later need to reconfigure your partition setup if the number of cleaning slots or I/E slot configuration are changed, or if you need to split the library into more or fewer partitions. Exporting all cartridges assigned to the partitions that are to be reconfigured is Note recommended.

  • Page 48: Setting Drive Id

    Set the button to read Offline to take either the physical library or a partition, depending on the current view, to an offline state. If only the physical library is taken offline, the library s partitions will not process robotics commands, even though they are online. If only a partition is taken offline, neither the physical library nor the other partitions are affected.

  • Page 49: Configuring Autoclean

    The control path is configured with the Setup Wizard. After the initial setup of your library you can later access the control path configuration screens directly: From the RMI, select Setup > Partition/Drive From the FPI, select Setup > Partitions Configuring Autoclean The library supports automatic cleaning of the drives.

  • Page 50: Configuring Rmi Password

    Configuring RMI Password Logging in to the RMI, there is always a level of security. It is not possible to access the library remotely without entering a password. Use the default administrator account if you want to log in as administrator and the default operator account if you want to log in as operator.

  • Page 51: Configuring Audible Alarm

    The Barcode Scan is configured with the Setup Wizard. After the initial setup of your library you can later access the Barcode Scan configuration screens directly: From the RMI, select Setup > Library From the FPI, select Setup > Library Configuring Audible Alarm The library is equipped with an audible alarm that is activated at certain error conditions.
  • Page 52 Low - An error has occurred in the library, but the library is not in danger of failing. E-mail accounts configured with a Low filter setting receive notification of all priority levels of RAS tickets that the library produces. Medium - The library is not in immediate danger of failing, but current problems could lead to a failure in the future.

  • Page 53: Running The Library

    Running the Library This chapter explains how to access and operate your library. Most of the library functions described here can be found under the Operations menu. Logging In To access the remote management interface, Operator and Administrator must log in to the library to perform library functions or view library operations.

  • Page 54: Importing Cartridges Via I/E Slot

    Importing Cartridges via I/E Slot You can import cartridges using the library interface or the host server software Note application. The instructions included here focus on the library interface method for importing cartridges. Refer to your host application documentation if you wish to use the host to import cartridges.

  • Page 55: Import Cartridges Via Bulk Loading Of Magazines

    Import Cartridges via Bulk Loading of Magazines Another way to import cartridges is through bulk loading. Eject the magazines and manually insert, directly into storage slots, as many cartridges as you plan to use. Once the magazines are inserted and the inventory completed, the library configuration can be viewed from the remote management home screen or from the slots button on the front panel interface home screen.

  • Page 56: Cleaning Tape Drives

    When you are unloading tape drives, be aware that only tape drives with media loaded appear. The paths to open the appropriate screens are: From the RMI, select Operations > Unload Drive From the FPI, select Operations > Unload from Drive Cleaning Tape Drives Tape drives may require occasional cleaning.

  • Page 57: Manual Clean

    Manual Clean The FPI and RMI provide menu and command selections to perform manual drive cleaning operations. Manual drive cleaning operations allow the selection of a drive to be cleaned, regardless of the drive requesting cleaning or not. The library will automatically scan through the cleaning slots, if any, and select the most used cleaning cartridge.

  • Page 58: Figure 18. Removing The Magazine From The Library

    Removing the Magazine from the Unit The following illustration shows the correct way to remove the magazine from its bay. You cannot remove the magazine if the unit is password protected or locked by Note host software through a Prevent Medium Removal SCSI command. When ejecting the magazine it automatically pops out a few inches.

  • Page 59: Figure 20. Push The Release Knob Towards The Cartridge To Eject The Cartridge From The Slot

    If the cartridge falls down, it might be damaged and data could be lost. Warning Figure 20. Push the Release Knob towards the Cartridge to Eject the Cartridge from the Slot Inserting a Magazine into the Unit The right and left magazines are mirrored and can only be inserted into the correct left or right magazine bay.

  • Page 60: Standby Functionality

    Figure 22. The Release Tool Inserted into the Correct Hole on the Left Lower Magazine Standby Functionality On the front panel a standby button is available. To activate Standby mode, press the button for a minimum of 2 seconds. The StorageLibrary will enter a standby mode in a controlled manner.

  • Page 61: Getting Status And Information

    Operators and Administrator can view information about the library by accessing the items under the Reports menu. The Reports menu information is available from both the front panel interface and the remote management interface. However we recommend using the remote management interface to view the reports due to the limited number of information available on the small FPI screen.

  • Page 62: Viewing Network Settings

    SCSI ID <value as applicable> Fibre Channel ID <value as applicable> Fibre Topology <value as applicable> Fibre Channel Speed <value as applicable> Assigned Partition <1, 2, 3, or 4> Control Path <Enabled, Disabled> Drive Serial Number (Drive SN): <value> Drive Firmware Version (Drive FW): <value> World Wide Name World Wide Node Name The following partition information is available from the Partitions/Drive report:...

  • Page 63: Viewing Log

    Viewing Log The viewing log report provides information on library events and errors. The path to open the report from the RMI is Reports > Log. StorageLibrary Installation and User Guide...

  • Page 65: Adding, Removing And Replacing

    Adding, Removing and Replacing This chapter describes how to add, remove, and replace hardware within your library. Adding, removing, or replacing library components require you to power off the entire library. Power Supply Unit The switch on the rear of the library shuts down power to the library. Removing and Replacing a Power Supply These instructions explain how to remove a power supply and replace it with a new one.

  • Page 66: Tape Drive Unit

    Figure 23. Replacing a Power Supply Tape Drive Unit To make sure you do not interrupting your host system we recommend that you Note power off your library before you add, remove or replace a tape drive unit Adding a Tape Drive You can add tape drives so that your library contains four half height drives, two full height drives or a combination of these.

  • Page 67: Permanently Removing A Tape Drive

    Permanently Removing a Tape Drive These instructions explain how to remove a tape drive that you do not intend to replace with another one. You CANNOT remove a tape drive while the library is powered on. Required tools: Screwdriver. Prepare host applications for tape drive removal. Using the remote management interface or the front panel interface, remove the drive from the partition that uses the target tape drive.

  • Page 68: Figure 24. Adding, Removing Or Replacing A Tape Drive

    Figure 24. Adding, Removing or Replacing a Tape Drive Adding, Removing and Replacing...

  • Page 69: Updating Firmware

    The Administrative User can update firmware on the StorageLibrary if required. The latest firmware versions for the library can be found on http://www.tandbergdata.com, Support, choose StorageLibrary T40 under Tape Automation and download the firmware file to your computer. You can also regularly monitor the website for firmware updates, but you need to make sure that the firmware you download is compatible with your library and tape drives.

  • Page 70: Updating Drive Firmware

    b. Click on the Upgrade button. The upgrade process has now started. After the update process starts, you must wait until it completes. Do not attempt Caution to interrupt the process in any way. Loss of data or library operability could occur. After uploading the file, the remote management interface is inoperable.
  • Page 71 From the FPI, select Tools > Drive Settings StorageLibrary Installation and User Guide...

  • Page 73: Working With Cartridges And Barcodes

    Working With Cartridges and Barcodes This chapter describes how to work with cartridges and barcodes. When working with cartridges, there are certain considerations that should be taken into account. For example, all cartridges in the library must have a barcode label. In addition, when loading your library, you should be aware of whether or not your cartridges are write-protected.

  • Page 74: Write-Protecting Cartridges

    Do not touch the tape or tape leader. Do not degauss cartridges that you intend to reuse. Caution Write-Protecting Cartridges All cartridges have a write-protect (write-inhibit) switch to prevent accidental erasure or overwriting of data. Before loading a cartridge into the library, make sure that the write-protect switch is positioned correctly (either on or off).

  • Page 75: Troubleshooting

    The library includes advanced system monitoring and alerting mechanisms that inform you of library status and issues. It also notifies you of issues it detects and guides you through diagnosing and correcting issues before problems interfere with backups. This chapter describes commands that you can select from the Tools menu to monitor the library, configure and test tape drives, work with connectivity, e-mail current logs, and save and restore library configurations.

  • Page 76: Closing Ras Tickets

    Closing RAS Tickets After using the information in the RAS ticket to resolve your library issue, use the prompts on the screen to close the RAS ticket. Supported RAS Tickets Table 6. Supported RAS Tickets Display Message Ticket 01ZZ Diagnostic number ZZ failed.
  • Page 77 Display Message Ticket 6004 Drive n Tape Alert 4. Media 6005 Drive n Tape Alert 5. Read Failure 6006 Drive n Tape Alert 6. Write Failure 6007 Drive n Tape Alert 7. Media Life 6008 Drive n Tape Alert 8. Not Data Grade 6009 Drive n Tape Alert 9.

  • Page 78: Interpreting Leds

    Display Message Ticket 6034 Drive n Tape Alert 34. Download Fail 6036 Drive n Tape Alert 36. Drive Temperature 6039 Drive n Tape Alert 39. Diagnostics Required 01ZZ Diagnostic number ZZ failed. 0200 Initialization of the robotics failed. 1001 Failed moving the robotics.

  • Page 79: The Maintenance Menus

    The following components of the library have LEDs: Library Ethernet status LED The Maintenance Menus Table 7. Maintenance Menus - Item Name and Description Item name Description Library FW upgrade Upgrades the library FW through RMI Prepare to Ship When selected, the robotics is positioned for installing the transport locking screws.

  • Page 80: Software Checking

    Software Checking 1. Verify that the SCSI-controller can see all devices during boot sequence. If not, enter HBA-bios and check that LUN-scanning is enabled. 2. Verify that operating system can see all SCSI devices, both robotics and tape-drives. 3. Verify that drivers are loaded properly. Some applications use their own drivers so the device should appear "unknown"...

  • Page 81: Table 9. Troubleshooting Matrix Power With Solution

    Table 9. Troubleshooting Matrix Problem Power Library does not power on The display is dead The front panel does not display information but the back light on the front panel is on StorageLibrary Installation and User Guide Power with Solution Solution Check the power cord connection.

  • Page 82: Table 10. Troubleshooting Matrix Cartridge Movement With Solution

    Table 10. Troubleshooting Matrix Problem Cartridge Movement Library does not take inventory Cartridge stuck in drive Cartridge stuck in magazine Cartridge stuck in robotics Failed to move cartridges Failed to insert cartridge into drive Cartridge Movement with Solution Solution Make sure the transport screws are removed. Make sure all magazines are in their locked position.

  • Page 83: Table 11. Troubleshooting Matrix Media With Solution

    Table 11. Troubleshooting Matrix Problem Media Media barcode labels Data cartridge incompatible with drive Cannot write to or read from tape Table 12. Troubleshooting Matrix Problem SCSI problems Changed SCSI ID, but the host server system does not recognize the new ID The tape drive does not respond on the SCSI bus to the host...

  • Page 84: Table 13. Troubleshooting Matrix Library Performance With Solution

    Problem SCSI problems Table 13. Troubleshooting Matrix Problem Library Performance The library is not efficiently backing up data Table 14. Troubleshooting Matrix Problem Cleaning Cannot load the cleaning Cartridge Solution Make sure that the correct host controller card is installed. Verify that the SCSI cables are not damaged and that the total SCSI cable length is not exceeding the maximum required length.

  • Page 85: Table 15. Troubleshooting Matrix Write Or Read Issues With Solution

    Table 15. Troubleshooting Matrix Problem Write or Read Issues Contaminated head Non-acclimated media Cleaning cartridge is Incompatible Expired cleaning cartridge Bad/defective/contaminated media Table 16. Troubleshooting Matrix LED Error Messages with Solution Problem LED Error Messages Amber LED on Table 17. Troubleshooting Matrix Problem Errors Displayed on Front Panel There is an error information on...

  • Page 86: Table 18. Troubleshooting Matrix Remote Management With Solution

    Table 18. Troubleshooting Matrix Problem Remote Management The unit does not respond on the RMI Table 19. Troubleshooting Matrix Problem Forgot Password Forgot password on RMI Forgot password on FPI Remote Management with Solution Solution Verify that the Ethernet cable is connected to the correct hub. Verify the Ethernet settings via the front panel.

  • Page 87: Shipping Or Transporting Storagelibrary

    Shipping or Transporting StorageLibrary Reinserting the Transport Locking Screws If you need to move or ship the StorageLibrary you need to reinstall the transport locking screws to protect the robotics. The screws fasten the robotics to the chassis and hold the robotics in a locked position.

  • Page 88: Packing The Storagelibrary

    Figure 25. Transport Locking Screws Marked with Red Plastic Tab Packing the StorageLibrary If you want to ship the unit you need to use the original packaging in order to keep the warranty. The packaging has been designed specifically for the StorageLibrary for safe transportation. If you need to order new packaging contact Technical Support.

  • Page 89: Specifications

    Tandberg StorageLibrary T40s follow the specifications described in this chapter. The table below lists the library components available. Table 20. Library Specification Summary Supported Cartridges Maximum Storage Slots Available Supported Drive Types Maximum Drive Capacity Library Robot Control Connectivity Power Library Management StorageLibrary Installation and User Guide Specifications...

  • Page 90: Library Dimensions

    Library Dimensions The table below lists the physical dimensions of the library in inches (in). Table 21. Library Dimensions Width Height Rear depth Front depth The rear depth is measured from the rear surface of rack mount bracket to the rearmost feature of the library.

  • Page 91: Power Requirements

    Power Requirements Table 23. Power Requirements Power Requirements Input Voltage Input Frequency Inrush Current (Cold Start) Power Consumption Average Power Consumption Peak* * Maximum peak length, less than 10ms. Climatic Specifications Table 24. Temperature Range Temperature Operating Non-Operating Table 25. Humidity Range Humidity Operating Range...

  • Page 93: Safety And Regulatory Information

    Safety and Regulatory Information Safety Approvals This product complies with the following safety standards: Europe EN60950-1:2001 UL60950-1:2003, First Edition Canada CSA C22.2 No. 60950-1-3 1st Edition April 1, 2003 CB report IEC 60950-1:2001 EMC Approvals This product complies with the following EMC standards: Europe EN55022: 1998 +A1: 2000 +A2:2003, Class A Warning: This is a class A product.

  • Page 94: Japan

    This equipment has been tested and found to comply with the limits for a Class A Note digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 95: Approved Drive Types

    The following drive types are approved for use with the StorageLibrary T40: IBM LTO-3 SCSI full-height IBM LTO-3 Fibre Channel full-height IBM LTO-4 SCSI full-height IBM LTO-4 Fibre Channel full-height StorageLibrary Installation and User Guide Approved Drive Types...

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