Williams Sound FM+ Series User Manual

Williams Sound FM+ Series User Manual

Assistive listening system

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FM +
Assistive Listening System FM T55
USER MANUAL
MAN 245A

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Summary of Contents for Williams Sound FM+ Series

  • Page 1 FM + Assistive Listening System FM T55 USER MANUAL MAN 245A...
  • Page 2: Table Of Contents

    FM + Table of Contents Safety Warnings and Instructions   �������������������������������������������������������������������������������������������������������������������������������������������� 3 Recycling Instructions   ���������������������������������������������������������������������������������������������������������������������������������������������������������������� 3 System Overview   ������������������������������������������������������������������������������������������������������������������������������������������������������������������������ 4 Quick Setup Instructions   ����������������������������������������������������������������������������������������������������������������������������������������������������������� 5 Wi-Fi Network May Be Required   ���������������������������������������������������������������������������������������������������������������������������������������������� 6 Router and Network Equipment Selection   ����������������������������������������������������������������������������������������������������������������������������� 6 Wiring and Connections   ������������������������������������������������������������������������������������������������������������������������������������������������������������ 6 Ethernet and Dante RJ-45 Connection  ...
  • Page 3: Safety Warnings And Instructions

    FM + Safety Warnings and Instructions WARNING! TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. CAUTION! TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
  • Page 4: System Overview

    FM + supports the iOS and Android WaveCAST Apps and the Wi-Fi Receiver-- in addition to all of the current and legacy Williams Sound FM receivers operating on the 72-76 MHz bandwidth. Developed for hearing assistance in public venues, the FM + includes a complete audio processor optimized for the needs of hearing impaired people and are easily integrated with an existing sound system, or used with a microphone as a stand-alone system.
  • Page 5: Quick Setup Instructions

    FM + Quick Setup Instructions 1. Position the FM + transmitter near the sound system or mixer from which it will receive audio. We do not recommend wall or ceiling mounting, or putting the device on a cart. 2. Connect the power supply to the Power Supply connector located on the back of the FM +. Press in the power button on the front of the FM +.
  • Page 6: Wi-Fi Network May Be Required

    FM + Wi-Fi Network May Be Required If Wi-Fi audio is desired, the FM + connects to the installation location's Wi-Fi Network. It does not provide a network on its own. The Wi-Fi network will need to be installed and established before the FM + can be used. You may connect the device to a computer via a hardwired connection to help troubleshoot any networking problems.
  • Page 7: Ethernet And Dante Rj-45 Connection

    FM + Ethernet and Dante RJ-45 Connection If connecting to a network or directly to a PC, a CAT 5e cable must be used. In some cases, (like older PCs) a crossover cable may need to be used. Audio Source Connections The FM + transmitter will accept the following audio sources: 1.
  • Page 8: Avoiding Hum In The Audio (As A Result Of A Ground Loop)

    FM + Avoiding Hum in the Audio (as a Result of a Ground Loop) A hum created by a ground loop can often be eliminated by connecting a capacitor in series with the audio line shield to the transmitter’s ground. This method also maintains good radio frequency (RF) shielding. Determining the effectiveness of this method for your installation usually requires some experimentation.
  • Page 9: Connecting To Other Devices

    FM + For a full list of antenna options, please go to our website www.williamsav.com. See the 72 MHz Antenna Selection Guide on the Williams AV website for further installation advice. Connecting to other Devices The Analog LINE/MIC Input (XLR / 1/4") jack can be used with standard pro audio electronics such as standard pro audio line level condenser microphones up to 15v or an analog line output from a mixer.
  • Page 10: Controls And Features

    FM + Controls and Features Power Button Latching push-button switch turns the transmitter on or off. The desktop power supply provides power to the unit at all times. OLED Display This shows current operation settings and is also used with the menu control buttons for configuring the FM +. Each time the power of the unit is turned on, the OLED Display shows a Williams AV start-up screen.
  • Page 11: System Settings

    FM + System Settings Settings can be selected using the arrows on the front of the FM + to navigate the OLED menu system or be set via the web interface by using a computer. Not all settings are available in the front panel menu or through the web interface, and using both may be necessary for your initial set up.
  • Page 12: High-Pass Filter

    FM + Ratio. If the audio preset is changed from Custom to Music, Hearing Assist, or Voice, the Custom settings are still saved for use in the future. High-pass Filter A High-pass Filter cuts off low frequencies and lets high frequencies pass through. The pole frequency chosen is the point where the cutoff takes effect.
  • Page 13: User-Entered Transmitter Description

    FM + User-Entered Transmitter Description The Description field allows the user to easily identify the transmitter and can only be adjusted from the settings website. This typically comes into play when multiple transmitters need to be distinguished from one from another. The description appears on the front main info screen, the WaveCAST app, and also on the web page.
  • Page 14: Dante Settings

    FM + Gateway If the IP Address Mode is set to Static, this is where the gateway is manually entered Multicast Address If needed, the multicast cast address can be enabled and either manually set or randomly generated. This setting is under the Advanced options. DHCP IP Addresses are automatically created, and are usually preferred to a manual static IP address.
  • Page 15 FM + Error Alert If the FM+ encounters an error, a message may appear at the top of the screen. Clicking the Clear Error button will hide the alert. Not all errors require action, however, if an error continues occurring or affects system performance, contact Customer Service. Main Settings Page The Main Settings page displays all current audio settings, as well as corresponding FM + web-based controls.
  • Page 16 FM + Options Page The Options page displays user preferences that can be tailored to each FM + system. The description sets the name of the device, which may be used to uniquely identify the device without referring to the IP address. Other features may be available in different models of the FM +, such as systems with Dante.
  • Page 17 FM + Network Settings Page The Network Settings page displays network and Dante connectivity settings. Typically these are not needed after initial installation. Changing a static IP address or subnet will not instantly take place. The changed IP address or subnet will only take affect once the device is rebooted.
  • Page 18 FM + Administration Page The Admin page displays administrative controls that can be used to help with non-technical FM + users, or for remote site troubleshooting purposes. The login username and password for the website can be set from this screen. If the username or password is ever forgotten, it can be restored to its default value by restoring defaults via the front panel menu.
  • Page 19: Wavecast App With Fm

    FM Receivers can be used to meet the requirements if FM audio is being broadcast. FM Receivers Williams Sound has a variety of receivers that will work with the FM features of the FM + System. Available receiver models include: •...
  • Page 20: Audio Problems

    FM + Website not behaving as expected • The website will only work with a modern browser. Do not use the website with IE11 or earlier. • Try switching browsers. Google Chrome is our recommended browser. Audio problems The On Air Indicator is not on •...
  • Page 21: Remote Control Is Not Working Over The Hardwired Ethernet Network

    FM + • Ensure the transmitting antenna is not in an unsuitable location. Perhaps the transmitting antenna was installed inside a metal enclosure or is separated from the reception area by electrically conducting objects. (i.e., steel stud walls, heating ducts, substantial structural steel, or 2x2 or 2x4 ceiling grid.) In either case, reinstall the antenna according to installation instructions, locating it outside metal enclosures and away from electrically conducting objects.
  • Page 22: Remote Control Is Not Working Over Wi-Fi

    FM + address of the FM + into the address bar of the internet browser. 6. Verify the connection by logging into the FM + through the internet browser. If you can log into the web page, you are now connected to the FM +.
  • Page 23: Fm Plus Specifications

    FM + FM Plus Specifications Dimensions 8.45” W x 8.25” D x 1.72”H (21.5 cm x 21 cm x 4.4 cm) Weight Transmitter: 3.2 lbs (1.45 kg) Color Black/Silver with silver legends on the front, white legends on the back Rack Mount Standard 19”...
  • Page 24 FM + Audio Level Indicators 10-LED array that reads -18 to +9 dB at 3 dB intervals. 7 Green, 2 Amber, and 1 red LED. Green LEDs indicate normal operating audio level peaks, Amber LEDS indicate close to overload peaks, Red LED indicates overload peaks Headphone Output 1/4”...
  • Page 25: Regulatory Statements

    FM + Regulatory Statements Caution: Unauthorized modifications or changes not expressly approved by Williams AV could void compliance with regulatory rules, and thereby your authority to use this equipment� United States - FCC This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 26 info@williamsav�com / www�williamsav�com 800-843-3544 / INTL: +1-952-943-2252 ©2019 Williams AV, LLC • All Rights Reserved MAN 245A...

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