Do you have a question about the Quantum X and is the answer not in the manual?
Questions and answers
Joanne Malecki
January 22, 2025
How do I keep the top part stable with the bottom. It rolls all over making it very heavy.
2 comments:
Mr. Anderson
February 10, 2025
Make sure the Quantum X is in the upright position. Press the foot release button to lock the handle in place, preventing it from rolling.
This answer is automatically generated
Barbara Pittman
March 3, 2025
@Mr. Anderson my rolls all over when vacuuming tried lock did not work.
Paul
March 16, 2025
Why is the head light on the vacuum "flashing on/off" ??
2 comments:
Mr. Anderson
March 16, 2025
Flashing headlights on the Quantum X vacuum may indicate an electrical issue or a blockage. Troubleshooting suggests checking for blockages, but if the vacuum is new and was only used once, it could be a faulty unit. If the problem persists, seeking professional help is recommended.
This answer is automatically generated
Paul
March 16, 2025
@Mr. Anderson , I check for blockages and didn't find any. But, the roller brush is no longer turning. It is not very clogged with long hairs. I cleaned the roller brush and it turns freely. It will not turn when the vacuum is on. Thank you for the help, Paul
Evelyn OBrien
March 31, 2025
I can not get the hose out of the vacuum
1 comments:
Mr. Anderson
March 31, 2025
To remove the hose from the Quantum X vacuum, locate the back of the machine where the hose connects. Identify the notch on the hose connector—it must be aligned straight up and down to fit into the slot. To remove the hose, twist it to unlock, then pull it out.
This answer is automatically generated
Lori
April 1, 2025
I received the filter replacement but can’t get the cap off to take broken part off and replace with new screw cap
Martha Garapolo
April 1, 2025
I'm trying to unscrew the bottom plate to take the brush out to clean. I think I screwed it up!!
1 comments:
Mr. Anderson
April 1, 2025
To remove the bottom plate of the Quantum X to clean the brush, you need to take out all the screws on the bottom. Once the screws are removed, the bottom plate will come off, giving you access to the brush area for cleaning.
This answer is automatically generated
Judy
April 4, 2025
Tried to take off cap to insert vacuum hose but it wouldn’t budge, Actuallly, the two tabs to take it off both broke of. What do I do now. Do you have a replacement part for that part.
Cindy Colella
April 16, 2025
how do you clean the rotating bar of hair etc.? Can you take it out to clean it?
Heather Deters
April 20, 2025
My vacuum smells moldy when I turn it on. It made the whole room smell.
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE This Owner’s Guide is designed to help you get a complete understanding of your new QUANTUM X Vacuum. If you have any questions, please call the customer service line at (844) 324-1411 2018-10-22 v18 color QX.indd 2...
Filling the Water basin ............16 Attaching your water basin ............17 Attaching Power cord ............18 How to Extend the Body ..........19 Powering On the Quantum X ..........19 Disengage Power Head Handle ............20 Resetting Power Head ..........21 HOW TO USE AS A WET MOP ..............21 Wet Kit Assembly ..........21...
READ ALL INSTRUCTIONS BEFORE USING WARNING To reduce the risk of fire, electrical shock, or injury: the Quantum X should be inspected regularly. Do not use if the wires inside are damaged, cut, or punctured. Avoid picking up sharp objects. Do not use or repair any damaged parts.
Turn it off at the than one and a half quarts. main switch before unplugging. If your Quantum X unit or Grasp the plug to disconnect accessory is in disrepair, it from the back of the main DO NOT attempt to operate.
X or accessories to unclog or hot ashes. DO NOT use drains. If sewer gas is drawn to pick up flammable or into the Quantum X, it combustible liquids, such could cause an explosion. as gasoline, or use in areas where they may be present.
If the power cord is damaged, operating if the water basin is turn off the power switch on not properly latched; the Quantum X and unplug the unit. Power cord must be DO NOT ATTEMPT replaced by an Authorized TO OVERRIDE THIS Quantum X Service Technician.
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IN THIS MANUAL BEFORE USING THE VACUUM. VISIT QuantumXVac.com TO READ THE USER MANUAL, INCLUDING A COPY OF THE SAME SAFETY PROCEDURES IN THIS MANUAL AND THE QUANTUM X WARRANTY INFORMATION. Service & Warranty: (844) 324-1411 2018-10-22 v18 color QX.indd 9 22.10.2018 19:40:01...
GETTING TO KNOW YOUR QUANTUM X VACUUM WHAT’S IN THE BOX MAIN UNIT 1. WATER BASIN 2. UPHOLSTERY BRUSH 3. DUSTING BRUSH 4. CREVICE TOOL 5. WET/DRY HOSE 6. 3 - PLASTIC WANDS 7. POWER HEAD WITH ROTATING BRUSH 8. ELECTRIC POWER CORD 9.
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WHAT’S IN THE BOX 1. WATER BASIN 2. UPHOLSTERY BRUSH 3. DUSTING BRUSH 4. CREVICE TOOL 6. 3 - PLASTIC WANDS 5. WET/DRY HOSE 2018-10-22 v18 color QX.indd 11 22.10.2018 19:40:06...
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WHAT’S IN THE BOX 7. POWER HEAD WITH 8. ELECTRIC POWER CORD ROTATING BRUSH (Dry Use Only) 9. ACCESSORIES BAG Go to www.QuantumXVac.com or Call (844) 324-1411 for Assistance 2018-10-22 v18 color QX.indd 12 22.10.2018 19:40:08...
OPTIONAL ACCESSORIES (Not Included) AIR DRIVEN MINI POWER HEAD LARGE SQUEEGEE HEAD HARD FLOOR BRUSH 35FT ELECTRIC CORD REWIND 4 - PACK FRAGRANCE Go to www.QuantumXVac.com or Call (844) 324-1411 for Assistance 2018-10-22 v18 color QX.indd 13 22.10.2018 19:40:10...
HANDLE ASSEMBLY ATTACH THE QUANTUM X HANDLE AS SHOWN AND SCREW IN WITH HANDLE SCREW ( INCLUDED ) PLACE THE RUBBER PLUG TO COVER THE SCREW HOLE ATTACHING THE POWERHEAD FULLY EXTEND TELESCOPING TUBE OUT BEFORE CONNECTING WITH THE POWER HEAD.
OPERATING YOUR QUANTUM X 1. FILLING THE WATER BASIN WITH REGULAR TAP WATER WHEN PICKING UP LIQUIDS, START WITH AN EMPTY WATER BASIN ***MUST ALWAYS BE OPERATED WITH A PROPERLY FILLED WATER BASIN Go to www.QuantumXVac.com or Call (844) 324-1411 for Assistance 2018-10-22 v18 color QX.indd 15...
OPERATING YOUR QUANTUM X 2. ATTACHING THE UPRIGHT WATER BASIN AND PUSH IN TILL BASIN CLICKS AND BASIN IS SECURE IN PLACE Ensure the insert is tight in the water canister PUSH FIRMLY AT THE BOTTOM END OF THE CANISTER...
OPERATING YOUR QUANTUM X 5. EXTENDING BODY IN LIFT POSITION: PRESS UP ON RED LEVER ON BACK SIDE OF UNIT. 6. PUT FOOT ON TOP OF POWER HEAD AND WHILE YOU’RE PRESSING THE RED LEVER LIFT UP TO THE APPROPRIATE POSITION YOU REQUIRE.
OPERATING YOUR QUANTUM X SWIPE OR HOLD POWER ICON 7. POWERING ON YOUR QUANTUM X MAKE SURE THE QUANTUM X IS IN THE UPRIGHT POSITION, PRESS THE FOOT RELEASE BUTTON AND PULL HANDLE BACK INTO VACUUMING POSITION. 8. DISENGAGING THE POWER HEAD HANDLE 2018-10-22 v18 color QX.indd 19...
OPERATING YOUR QUANTUM X Reset Button for Power Head IF ANY OBJECT IS CAUGHT IN THE ROLLER BRUSH IT COULD CAUSE THE ROLLER BRUSH TO BOG DOWN AND SHUT OFF. UNPLUG THE QUANTUM X POWER CORD FROM THE WALL OUTLET...
OPERATING YOUR QUANTUM X Assembling Wet Mop Kit to the Quantum X WET/DRY HOSE PLASTIC WANDS SQUEEGEE HEAD USING AS A WET MOP ATTACH THE HOSE COUPLING TO THE INTAKE PLUG ON BACK SIDE. CONNECT THE 3 PLASTIC WANDS TO THE HOSE AND ATTACH THE SQUEEGEE HEAD TO THE END WAND UNTIL ATTACHMENT FITS TIGHT.
WHEN YOU’RE FINISHED VACUUMING GRASP BASIN HANDLE FIRMLY TO RELEASE WATER BASIN TO EMPTY. ALWAYS TAKE DIRTY WATER OUTSIDE TO EMPTY. THE BEST METHOD FOR DISPOSAL IS TO PUT THE DIRT BACK WHERE IT BELONGS, OUTSIDE! IT IS RECOMMENDED TO DUMP WASTE OUTSIDE WHERE THE SOLIDS CAN DECOMPOSE.
WATER BASIN CLEANING & STORAGE CLEAN WATER BASIN WITH SOAP AND WATER. DRY COMPLETELY BEFORE STORING ATTACHED ON THE QUANTUM X. IF BASIN IS LEFT WITH MOISTURE, STORE BASIN SEPARATELY FROM THE QUANTUM X UNTIL DRY. **Do Not Leave Dirty Water in the Water Basin After Vacuuming.
IntelliClean Solutions, LLC (“Intelliclean”) warrants to the original purchaser only that, for a period of Three (3) years from the date of purchase (the “Limited Warranty Period”), the Quantum X Vacuum and related components (the “Product”) will be materially free from defects under normal use and service.
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CUSTOMER SERVICE INFORMATION What Intelliclean Will Do to Correct Problems If the Product is found to be defective as a result of manufacturing defects in materials and workmanship during the Limited Warranty Period, Intelliclean will provide labor and parts, at no cost to you, to correct any such defect, provided that you will be responsible for returning the damaged part (shipping).
CUSTOMER SERVICE INFORMATION THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE. NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY AFTER THE EXPRESS LIMITED WARRANTY PERIOD STATED ABOVE.
This warranty gives you specific legal rights, and you may also have other rights which vary depending on location. QUANTUM X VACUUM RETURN POLICY Our Guarantee Your Satisfaction is 100% Guaranteed. If you are dissatisfied...
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CUSTOMER SERVICE INFORMATION Return Information Please call our Service Center at (844) 324-1411 with your order number and/ or your complete name, address, and email address to generate a Return Merchandise Authorization (RMA) label. Items cannot be returned without the RMA label provided by our Service Center.
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CUSTOMER SERVICE INFORMATION Note: If we receive a return back in our warehouse and it does not meet our Return Policy terms, then Intelliclean Solutions, LLC. reserves the right to refuse issuing the customer a refund/replacement and the returned merchandise will be kept by the company. Refund Policy Once your return is received, it will be processed within 10 business days.
QUANTUM X TECHNICAL SPECIFICATIONS QUANTUM X SPECIFICATIONS POWER HEAD SPECIFICATION • Power supply: 110/120 Volt • Power Supply 120V • Frequency: 60Hz • Consumption Amps: Max 0.7A • Consumption in Amps.: 7.0A • Consumption Watts: Max 80W • Maximum Watts Input: 800±8%W •...
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2018-10-22 v18 color QX.indd 32 22.10.2018 19:40:27...
Need help?
Do you have a question about the Quantum X and is the answer not in the manual?
Questions and answers
How do I keep the top part stable with the bottom. It rolls all over making it very heavy.
Make sure the Quantum X is in the upright position. Press the foot release button to lock the handle in place, preventing it from rolling.
This answer is automatically generated
@Mr. Anderson my rolls all over when vacuuming tried lock did not work.
Why is the head light on the vacuum "flashing on/off" ??
Flashing headlights on the Quantum X vacuum may indicate an electrical issue or a blockage. Troubleshooting suggests checking for blockages, but if the vacuum is new and was only used once, it could be a faulty unit. If the problem persists, seeking professional help is recommended.
This answer is automatically generated
@Mr. Anderson , I check for blockages and didn't find any. But, the roller brush is no longer turning. It is not very clogged with long hairs. I cleaned the roller brush and it turns freely. It will not turn when the vacuum is on. Thank you for the help, Paul
I can not get the hose out of the vacuum
To remove the hose from the Quantum X vacuum, locate the back of the machine where the hose connects. Identify the notch on the hose connector—it must be aligned straight up and down to fit into the slot. To remove the hose, twist it to unlock, then pull it out.
This answer is automatically generated
I received the filter replacement but can’t get the cap off to take broken part off and replace with new screw cap
I'm trying to unscrew the bottom plate to take the brush out to clean. I think I screwed it up!!
To remove the bottom plate of the Quantum X to clean the brush, you need to take out all the screws on the bottom. Once the screws are removed, the bottom plate will come off, giving you access to the brush area for cleaning.
This answer is automatically generated
Tried to take off cap to insert vacuum hose but it wouldn’t budge, Actuallly, the two tabs to take it off both broke of. What do I do now. Do you have a replacement part for that part.
how do you clean the rotating bar of hair etc.? Can you take it out to clean it?
My vacuum smells moldy when I turn it on. It made the whole room smell.
I cant pull the hose out of the back
Hose is stuck