De-Registering Motorola Ax Device From Amazon Alexa And Hellovoice Apps - Motorola AX Series User Manual

13. De-registering Motorola AX device from Amazon Alexa
and hellovoice apps
You may need to de-register your Motorola AX device from Amazon Alexa and
hellovoice apps in the following instances:
• If the Alexa Voice Services are not working properly or have stopped working.
• You want to unlink your Motorola AX device from Amazon Alexa and hellovoice
apps. After de-registering, the Motorola AX device can be registered to another
Amazon account.
On Amazon Alexa app:
1. Open the Amazon Alexa app on your smartphone.
2. Tap the Menu icon on the top-left corner.
3. Tap on Settings.
4. Tap on Device
5. Tap on the Motorola AX device you want to de-register.
Deregister
6. Tap on
Amazon Alexa account.
On hellovoice app:
7. Open the hellovoice app on your smartphone.
8. Tap on Settings.
Device
9. Tap on
10. Tap on the Motorola AX device you want to delete.
11. Tap on Delete AXB_XXXX
the device from hellovoice.
On Motorola AX handset:
12. Press Menu, scroll
Base Settings is highlighted. Press Select.
13.
d
Base Reset
14. Scroll to
Confirm?
15. is displayed. Press
Your Motorola AX device is now ready to be added to a new account.

De-registering Motorola AX device from Amazon Alexa and hellovoice apps

Settings.
and confirm. Your Motorola device will be deregistered from
List.
(where XXXX is the device name) and
d
to Advanced Settings
and press Select.
Yes
and press Select.
to confirm.
Delete to delete
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