Motorola AX Series Wireless Home Telephone with Alexa built-in Quick Start Guide For use with models: • Motorola AXH01 • Motorola AXH02 • Motorola AXH03 • Motorola AXH04 • Motorola AXH Motorola AXH01 EN US QSG.indd 1 28/04/2019 21:51...
What’s in the box If you have purchased a Motorola AXH01 single pack, the following contents will be included in the box: 1 x Base 1 x Charger cradle 1 x AC power adaptor 1 x AC power adaptor for the base...
If you have purchased a Motorola AX multi-pack, all additional handsets come pre-registered to the base. However, if you have purchased an additional handset separately, you must register it to your Motorola AX base before it can be used. On the base: Press and hold button on the base for more than 5 seconds.
Getting started In order to set-up the Motorola AX device to work with Alexa, landline and Alexa-to-Alexa (A2A) calling, you need the following: 1. An active landline home telephone service. 2. An active Caller Display subscription. 3. An active internet network and Wi-Fi router.
16 hours continuously. Important Use only the approved battery cells (2 x AAA Ni-MH 750mAh rechargeable batteries) supplied with your handset. Never use alkaline batteries. Motorola AXH01 EN US QSG.indd 4 28/04/2019 21:51...
Call list Intercom Talk Hands-free Alexa key Scroll down End call Volume down Power on/o Exit Speed dial keys Change case Switch from Space pulse to tone Pause dialling Ringer o Microphone Motorola AXH01 EN US QSG.indd 5 28/04/2019 21:51...
Line In Use – When another handset is on a landline call. Voicemail – If you have subscribed to a voicemail service offered by your telephone service provider, Motorola AX handset can notify you when you have new voicemail messages.
AC Power Socket Color State Steady on Your Motorola AX device is connected and Alexa service is ready. Quick flashing When a handset is in use. This can be when a handset is engaged on a landline call or on an Alexa call.
Unregister Handset Name Handset Reset Handset Version 1 You must have allowed access to your contacts in the hellovoice app for the contact list to be available on your Motorola AX handset(s). Motorola AXH01 EN US QSG.indd 8 28/04/2019 21:51...
Downloading the hellovoice app and signing in To complete the set-up of the Motorola AX device you will need to download the hellovoice companion app, this supports set-up and interaction with the Motorola AX series.
Alexa and tap Continue. Note Only one Motorola AX device can be set up at a time. If it cannot find your Motorola AX device, check your base AC power adapter is securely connected and the Ethernet cable is plugged into the router and check your smartphone is connected to the same Wi-Fi network the base is connected to.
“You are using the latest software available”. Tap Continue. 17. You can now plug the other end of the telephone line cord into the telephone wall jack. Your Motorola AX device is now ready to use. Note If the Alexa key is pressed before the set up is complete the screen Account error.
10.2 Making Alexa-to-Alexa calls The Motorola AX gives you direct access to your Alexa contacts through the Alexa app. You can now call a contact who is registered with Alexa Calling and Messaging via your handset Alexa key.
3. Press Ignore on the handset to stop the paging call. Using Alexa on your handset 1. Tap , the display will show Alexa listening... and a beep will be heard. Motorola AXH01 EN US QSG.indd 13 28/04/2019 21:51...
Calls list 13.1 Motorola AX Calls list Landline calls will be logged in the Motorola AX calls list and also in the hellovoice app. Press the right soft key Calls button to enter the All Calls list.
An alarm, reminder and timer will sound on the handset that it is activated on. Announcements Alexa can make announcements from your Motorola AX to all other compatible Alexa enabled devices on your account. 1. Press 2. After the beep, say for example “Announce dinner is ready.”...
“Add toilet paper to my shopping list.” “What’s on my calendar today?” Smart Home “Turn on the lights.” “Set the temperature to 21 degrees.” “Lock the front door.” “Dim the bedroom to 20%.” Motorola AXH01 EN US QSG.indd 16 28/04/2019 21:51...
For more examples, go to Things to Try in the Amazon Alexa app. Note Certain services are subject to change or withdrawal at any time, or may not be available in all areas and may require separate subscriptions. Motorola AXH01 EN US QSG.indd 17 28/04/2019 21:51...
Check that the smartphone is connected to the same Wi-Fi network as your router. • Reset the Motorola AX device by removing the batteries from the handset and press the RESET button on the base. Wait for around 15 seconds before connecting it again. Allow up to one minute for the handset and base to synchronize.
Check that the handset is properly seated in the cradle. • Clean the charger cradle contacts with a cloth moistened with alcohol. • The battery is full. The battery icon will appear steady on the display. Motorola AXH01 EN US QSG.indd 19 28/04/2019 21:51...
Check that you are not too far from the base. • Reset the Motorola AX device by removing the batteries from the handset and press the RESET button on the base. Wait for around 15 seconds before connecting it again. Allow up to one minute for the handset and base to synchronize.