Device Does Not Appear In Max; Device Failed The Self-Test; Thermal Shutdown Error; Performance Issues Using Mxi Connections - NI 5114 Getting Started Manual

Device Does Not Appear in MAX

Complete the following steps if the device does not appear in MAX:
1. In the MAX Configuration pane, click Devices and Interfaces to expand the category.
2. Press <F5> to refresh the list of installed devices.
3. If the device is still not listed, power off the system, verify that the device is correctly
installed, and restart.
4. If the device still does not appear under Devices and Interfaces, contact NI Technical
Support at
ni.com/support

Device Failed the Self-Test

The MAX self-test performs a brief test of device resources. If the device does not pass the
self-test, complete the following steps:
1. Restart your system.
2. Launch MAX and perform the self-test again. If the device still fails the self-test, proceed
to step 3.
3. Uninstall and reinstall NI-SCOPE.
4. If the device still fails the self-test, contact NI Technical Support at

Thermal Shutdown Error

If you receive an over temperature (or thermal shutdown) error and your device shuts down,
complete the following steps to re-enable your device:
1. Power off the computer or chassis that contains the device.
2. Review the procedure in section
adjustments to make sure that your device is effectively cooled.
3. Power on the computer or chassis.
The thermal shutdown error is reported until the device has cooled to an
Note
acceptable operating temperature and has been successfully reset.

Performance Issues Using MXI Connections

If you are using a MXI interface to control a PXI chassis and you encounter performance or
initialization issues, refer to the MXI documentation to verify that the MXI interface is properly
set up. Software optimization might be necessary.
• For optimization, select Start»All Programs»National Instruments MXI-3»
(MXI-3)
MXI-3 Optimization. Using a MXI-3 connection without running this application may
result in an error message such as the following:
–
maximum amount of time exceeded
–
internal software error
32 | ni.com | NI High-Speed Digitizers Getting Started Guide
.
5. Installing the Hardware
ni.com/support
and make any necessary
.