Account And Sign-In Issues; Forgot Unlock Code; Can't Sign In To Google; Account Sync Issues - Motorola Moto E6 Plus User Manual

Fix a problem : Account and sign-in issues

Forgot unlock code

If you've forgotten your PIN, pattern, or password for unlocking your screen, you'll need to erase
your phone, set it up again, and set a
1. Make sure you know your Gmail address and password, which you'll need when setting up
the phone. If you've forgotten them, use Google's
2. Perform an external reset of your phone.

Can't sign in to Google

If you've forgotten the Gmail address and password for your Google account:
1. Visit Google's website
2. On a computer, log in to Gmail and confirm that the new password works.
3. Wait 24 hours after changing your password before resetting your device. For security, you
can't use an account to set up a phone after reset if that password changed within 24
hours.

Account sync issues

If your account is having problems syncing, you may see a message or an
In most cases, these issues are temporary and your account will sync again after a few
minutes. If you keep having sync issues, try the solutions below.
Sync account manually
1. Go to Settings
2. Touch the account to sync.
3. Touch Account sync.
If your phone syncs, your issue is fixed. If not, try the troubleshooting solutions below.
Basic troubleshooting
After each troubleshooting step, try manually syncing to test if sync works.
1. Check that auto-sync is on.
1. Go to Settings
2. Touch the account.
new screen
to reset the password.
> Accounts.
> Accounts.
lock.
website to retrieve them.
Learn how.
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icon.