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Fix a problem : Bluetooth, Wi-Fi, USB issues
Bluetooth problems
Bluetooth turning on automatically
Some third-party apps that control Bluetooth devices (smart watches, fitness and vehicle
monitors, etc.) automatically turn Bluetooth on. If they do, this can prevent you from turning
Bluetooth off.
To check if a third-party app you installed is automatically turning Bluetooth on, use
to identify the problematic app, then uninstall it.
Can't pair
After each step, check to see if your issue is fixed:
1.
First,
check the
2.
Make sure the phone and Bluetooth device are in discovery mode.
3.
Refresh the available devices list:
1.
Go to
Settings
2.
Touch Pair new device.
4.
Check if a
software update
5.
If you're having trouble pairing with your car, see the car manufacturer's instructions for
your model.
6.
Reset
the phone's connections, then power cycle the phone.
Can't reconnect previously paired device
Unpair the Bluetooth device, then pair it again:
1.
Go to
Settings
2.
Next to the paired device, touch
3.
Pair the device
Can't hear music
After each step, check to see if your issue is fixed:
1.
First,
check the
2.
Check that the volume is up on your phone and car or Bluetooth device.
3.
Check that other devices paired with your phone aren't playing the music.
4.
Check that Media audio is on:
basics.
> Connected devices.
is available for your phone.
> Connected devices > Previously connected devices.
again.
basics.
> FORGET.
202
safe mode
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