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Fix issues : Account and sign-in issues
Forgot unlock code
If you forgot your PIN, pattern, or password for unlocking your screen, you need to erase your phone, set it
up again, and set a
new screen
1.
Make sure you know your Gmail address and password, which you'll need when setting up the phone. If
you've forgotten them, use Google's
2.
Perform an
external reset
lock.
website
to retrieve them.
of your phone.
342
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