Related Manuals for HP Chromebook PC
Summary of Contents for HP Chromebook PC
- Page 1 HP Chromebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
- Page 2 Bluetooth is a trademark owned by bound by the terms of the HP End User License its proprietor and used by HP Inc. under license. Agreement (EULA). If you do not accept these...
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
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Page 5: Table Of Contents
Table of contents 1 Product description ............................1 2 External component identification ........................3 Right side ................................3 Left side ................................. 4 Display ..................................5 Rear display ................................6 Top edge ................................. 7 Bottom edge ................................8 Labels ..................................9 3 Illustrated parts catalog .......................... - Page 6 USB board ............................30 POGO board ............................32 Front webcam ............................ 33 Front microphone module ......................... 34 WLAN antenna ........................... 35 Rear microphone module ........................36 Rear webcam ............................. 37 Left speaker ............................38 System board ............................ 39 WLAN module ............................ 42 6 Specifications ..............................
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Page 7: Product Description
● Front: MIPI-RAW 5 MP Wireless Intel Stone Peak 2 D1 7265 ac 2×2 + Bluetooth 4.2 M.2 non-vPro PCI-e WW with dual antenna External media cards HP Multi-Format Digital Media Card Reader Supports SD/SDHC/SDXC Push-Push insertion/removal Ports HDMI v1.4... - Page 8 Category Description Audio-out (headphone)/Audio-in (microphone) combo jack USB Type-C power connector and charging port USB Type-C port USB 3.x ports (2) Keyboard/pointing Oxford Blue Island Style Keyboard Textured Touchpad Backlit Standard Notebook Keyboard devices Oxford Blue Island Style Keyboard Textured Touchpad Standard Notebook Keyboard Power requirements 4 Cell WHr 48 Long Life -PL Fast Charge battery 45 W nPFC USB Type-C AC adapter...
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Page 9: External Component Identification
External component identification Right side Component Description USB Type-C power connector and charging Connects an AC adapter that has a USB Type-C connector, port supplying power to the computer and, if needed, charging the computer battery. – and – Connects a USB device that has a Type-C connector, such as a cell phone, camera, activity tracker, or smartwatch, and provides high-speed data transfer. -
Page 10: Left Side
Left side Component Description Memory card reader Reads optional memory cards that enable you to store, manage, share, or access information. To insert a card: Hold the card label-side up, with connectors facing the computer. Insert the card into the memory card reader, and then press in on the card until it is firmly seated. -
Page 11: Display
Display Component Description Speakers (2) Produce sound. WLAN antennas* Send and receive wireless signals to communicate with wireless local area networks (WLANs). Internal microphone Records sound. Ambient light sensor (select products only) Automatically adjusts the display brightness based on the lighting conditions in your environment. -
Page 12: Rear Display
Rear display Component Description Rear internal microphone Records sound. Rear camera Allows you to video chat, record video, and record still images. Chapter 2 External component identification... -
Page 13: Top Edge
Top edge Component Description Power button When the computer is off, press the button to turn on the ● computer. When the computer is in the Sleep state, press the button ● briefly to exit Sleep. When the computer is on and you want to lock the screen, press ●... -
Page 14: Bottom Edge
Bottom edge Component Description Alignment posts (2) Guide the keyboard to the correct connection with the tablet. Docking port Connects the tablet to the keyboard base. Chapter 2 External component identification... -
Page 15: Labels
Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Component HP product name Model number Product ID Serial number Warranty period... - Page 16 Component Serial number Warranty period ● Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use. Chapter 2 External component identification...
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Page 17: Illustrated Parts Catalog
Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. - Page 18 Item Component Spare part number Front webcam (includes webcam cable) not spared Front microphone (includes cable) L17075-001 Rear microphone (includes cable) L17077-001 Rear camera L17083-001 Wireless antennas L17064-001 (10) Volume button board (includes cable) L17080-001 (11) Right speaker L17086-001 (12) USB board (cable spared separately as L17067-001) L17076-001 (13)
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Page 19: Miscellaneous Parts
Miscellaneous parts Component Spare part number AC adapter 934739-850 Digital pen L23054-001 Power cord (black, 1 m): For use in North America 920688-001 For use in the United Kingdom 920688-006 Screw kit L17089-001 Miscellaneous parts... -
Page 20: Removal And Replacement. Procedures Preliminary Requirements
Removal and replacement. procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver Phillips P0 and P1 screwdrivers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. -
Page 21: Cables And Connectors
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. -
Page 22: Grounding Guidelines
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. -
Page 23: Packaging And Transporting Guidelines
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●... -
Page 24: Equipment Guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a ● minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. -
Page 25: Removal And Replacement Procedures For Authorized Service Provider Parts
NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There are as many as 48 screws that must be removed, replaced, and/or loosened when servicing the parts described in this chapter. -
Page 26: Display Panel Assembly
Display panel assembly NOTE: The display panel spare part kit includes the touchscreen control board, but does not include the touchscreen control board cable or display cable. Description Spare part number Display panel, 12.3 in BrightView Ultra Wide Aspect Ratio, WLED (2400 × 1600) ultraslim, eDP 1.3 + PSR L17082-001 Display cable L17069-001... - Page 27 Lift the display away from the base enclosure (5). Reverse this procedure to install the display panel assembly. Component replacement procedures...
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Page 28: Touchscreen Control Board
Touchscreen control board NOTE: The touchscreen control board is not spared separately. IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the touchscreen control board, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. -
Page 29: Display Panel Cable
Display panel cable NOTE: The display panel cable is not spared separately. IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the display panel cable, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. -
Page 30: Battery
Battery Description Spare part number Battery (4-cell, 48 WHr, 3.2 AH, Li-ion) 941617-855 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the battery, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. -
Page 31: Audio Board
Audio board NOTE: The audio board spare part kit includes the audio board cable and power button board. Description Spare part number Audio board L17078-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. -
Page 32: Power Button Board
Power button board NOTE: The power button board is included with the audio board (spare part number L17078-001). The power button board cable is spared separately. Description Spare part number Power button board cable L17066-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. -
Page 33: Right Speaker
Reverse this procedure to install the power button board. Right speaker Description Spare part number speaker, right xxxxxx-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the right speaker, follow these steps: Shut down the computer. - Page 34 Replace the volume button board in the side of the base enclosure (2). Reverse this procedure to install the right speaker. Chapter 5 Removal and replacement procedures for authorized service provider parts...
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Page 35: Volume Button Board
Volume button board NOTE: The volume button board spare part kit includes the volume button board cable. Description Spare part number Volume button board L17080-001 Volume button board bracket L17072-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. -
Page 36: Usb Board
Reverse this procedure to install the volume button board. USB board NOTE: The USB board spare part kit does not include the USB board cable. Description Spare part number USB board L17076-001 USB board bracket L17073-001 USB board cable L17067-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. - Page 37 Remove the USB board cable from the base enclosure (2). Release the ZIF connector from the USB board (1). Remove the two Phillips M2.0 × 3.0 screws (2) that secure USB board bracket to the USB board. Release the ZIF connector from the system board and USB board (3). Remove the USB board cable from the base enclosure (4).
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Page 38: Pogo Board
POGO board NOTE: The POGO board spare part kit includes the POGO board cable. Description Spare part number POGO board L17081-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.. Before removing the POGO board, follow these steps: Shut down the computer. -
Page 39: Front Webcam
Front webcam NOTE: The front webcam spare part kit includes the webcam cable. Description Spare part number Front webcam xxxxxx-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.. Before removing the front webcam, follow these steps: Shut down the computer. -
Page 40: Front Microphone Module
Front microphone module NOTE: The front microphone module spare part kit includes the microphone cable. Description Spare part number Front microphone module L17077-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the front microphone module, follow these steps: Shut down the computer. -
Page 41: Wlan Antenna
WLAN antenna Description Spare part number WLAN dual antenna module L17064-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the WLAN antenna module, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. -
Page 42: Rear Microphone Module
Rear microphone module Description Spare part number Rear microphone module xxxxxx-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the rear microphone module, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. -
Page 43: Rear Webcam
Rear webcam Description Spare part number Rear webcam L17083-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the rear webcam, follow these steps: Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. -
Page 44: Left Speaker
Left speaker NOTE: The left speaker spare part kit includes xxxxxx Description Spare part number Left speaker L17085-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the left speaker, follow these steps: Shut down the computer. -
Page 45: System Board
System board NOTE: The system board spare part kit includes a solid state drive, thermal material, heatsink, and adhesive cover for the system board and battery. Description Spare part number i5-7Y54 (1.0 GHz, turbo to 3.2 GHz), 8 GB 1866 MHz L3, Dual, HDCP (includes 65536 MB eMMC SSD) L32397-001 M3-7Y30 (1.0 GHz), 8 GB 1866 MHz L3, Dual, HDCP (includes 65536 MB eMMC SSD) L20788-001... - Page 46 Rear webcam cable (8). Remove the system board bracket: Remove the two Phillips M2.0 × 2.0 screws (1) that secure the bracket to the system board. Remove the system board bracket (2). Remove the system board: Remove the Phillips M2.0 × 1.5 screw (1) that secures the system board to the base enclosure. Chapter 5 Removal and replacement procedures for authorized service provider parts...
- Page 47 Remove the system board (2). Reverse this procedure to install the system board. Component replacement procedures...
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Page 48: Wlan Module
WLAN module Description Spare part number Intel Stone Peak 2 D1 7265 ac 2×2 + Bluetooth 4.2 M.2 non-vPro PCI-e WW with dual antenna 901229-855 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. - Page 49 Remove the WLAN module (3) by pulling the module away from the slot at an angle. Reverse this procedure to install the WLAN module. Component replacement procedures...
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Page 50: Specifications
Specifications Computer specifications Metric U.S. Dimensions Width 38.56 cm 15.18 in Depth 25.8 cm 10.15 in Height (front to back) 2.26 cm .89 in Weight 2.09 or 2.29 kg (depending on 4.61 lb or 5.05 (depending on configuration) configuration) Input power Operating voltage and current 19.5 V dc @ 3.33 A –... -
Page 51: 31.24 Cm (12.3 In) Display Specifications
31.24 cm (12.3 in) display specifications Metric U.S. Dimensions Height 20.77 cm 8.175 in Width 37.78 cm 14.875 in Diagonal 39.62 cm 15.6 in Number of colors Up to 16.8 million Contrast ratio 500:1 (typical) Brightness 200 nits Pixel resolution Pitch 0.252 mm x 0.252 mm Format... -
Page 52: Power Cord Set Requirements
Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. -
Page 53: Requirements For Specific Countries And Regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO... - Page 54 Country/region Accredited agency Applicable note number The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² or 1.25 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.
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Page 55: Recycling
Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. -
Page 56: Index
Index display service 9 AC adapter specifications 45 wireless certification 10 spare part number 13 Display panel WLAN 10 AC adapter light 3, 4 removal 20 lights alignment pins, identifying 8 spare part number 20 AC adapter and battery 3, 4 ambient light sensor, identifying 5 display panel camera 5... - Page 57 power cord speaker wireless certification label 10 requirements for all countries spare part number 12 wireless, product description 1 speaker, identifying 5 WLAN requirements for specific speaker, left spare part number 12 countries and regions 47 removal 38 WLAN antenna module set requirements 46 spare part number 38 removal 35...