Summary of Contents for Sun Microsystems StorageTek 96257
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StorageTek Virtual Tape Storage System (VTSS) for VSM5 ® Planning and System Assurance Guide Part Number: 96257 Revision: A...
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Virtual Tape Storage Subsystem (VTSS) ® for VSM5 Planning and System Assurance Guide...
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Disclaimer of Warranties and Limitation of Liability Sun Microsystems, Inc. (Sun) has no liability for your use of this publication or any associated hardware, software or spare parts. You are responsible for any damage resulting from use of this publication, and associated hardware, soft- ware or spare parts, including loss of data.
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Revision History / Summary of Changes Doc PN Revision 133687 96257 96257 Release Supported Versions / Summary of Changes Date New document created for FRS release of VSM5-VTSS September system (Phase 1), including 2Gb back-end FC loops, 2006 VCF3 cards, 146GB drives, detached operator panel, etc. Sun Confidential: Internal Only Revision A...
Notices Warranty Notice This document neither extends nor creates warranties of any nature, expressed or im- plied. Sun cannot accept any responsibility for your use of the information in this docu- ment, or for your use of any associated software programs. Sun assumes no responsibility for data corruption or erasure resulting from use of the information in this document, or use of software programs.
Hazardous Materials Handling Lead-acid battery packs and lithium-battery cards used in the VSM-VTSS are classified as hazardous materials. Sun personnel are required to comply with U.S. Department of Transportation (DOT), International Civil Aviation Organization (ICAO) and International Maritime Dangerous Goods (IMDG) Code requirements for shipping, recycling, and dis- posal of hazardous materials.
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Australia/New Zealand – This equipment complies with EMC Framework—AS/NZS 3548: 1995. China – This equipment complies with CNS 13438. Korea – This equipment complies with Korean EMC Law. Japan: Voluntary Control Council for Interference (VCCI) – This equipment complies with VCCI (Japan) Class A (C15PR22).
PLEASE READ THIS NOTICE CAREFULLY BEFORE INSTALLING AND OPERATING THIS EQUIPMENT. THIS NOTICE IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR ENTITY), THE END USER, AND SUN MICROSYSTEMS, INC. (‘SUN’), THE MANUFACTURER OF THE EQUIPMENT. BY OPENING THE PACKAGE AND ACCEPTING AND USING ANY UNIT OF EQUIP- MENT DESCRIBED IN THIS DOCUMENT, YOU AGREE TO BECOME BOUND BY THE TERMS OF THIS AGREEMENT.
Safety / Fiber Optic / ESD Precautions The following precautions must be followed during all phases of equipment installation, operation, and servicing. Equipment users are responsible for following warnings and cautions, and for taking other appropriate steps to assure safe equipment operation. Sun assumes no liability for failure to comply with these requirements.
Strictly Comply With Caution and Warning Messages To prevent injury and equipment damage, comply with all caution and warning messages in this document. Also employ any and all other precautions which you deem necessary for safe operation of equipment in your specific operating environment. Carefully Follow Procedural Steps Always complete procedural steps in listed order.
Fiber Optic Component Handling Precautions To prevent damage to optical fiber cables and connectors, and to mitigate inherent haz- ards from laser-light emissions, always follow these general handling precautions: Protect Your Eyes Never aim the output of a laser, or of an optical fiber connected to a laser, directly into your eyes.
Intended Audience This document is intended for use by Sun Microsystems personnel and other qualified ser- vice providers (QSPs) tification, servicing, and technical support of VSM5 system equipment.
Alert Messages Alert messages used within this document are presented as follows: Note: A note provides emphasis or additional useful detail about a topic or proce- dure, and can either precede or follow the information it references. CAUTION ! A caution directs urgent attention to an action or condition which could dam- age equipment or corrupt data or system software if the accompanying proce- dure is not completed or is performed incorrectly.
About This Guide Where to Find Additional Information Additional information about the complete line of Sun StorageTek products and services is provided through various media, as described below. Reference Documents The VSM5 Virtual Tape Storage Subsystem (VTSS) is one of several hardware and soft- ware components that link together to create the VSM5 system.
VSM Engineering Website Extensive and detailed information about VSM, including engineering documents, Red- books, White Papers, and standards, is available through the VSM Engineering website at http://vsm.stortek.com Customer Resource Center The Sun StorageTek Customer Resource Center (CRC) website at .storagetek.com downloads, SE tools, and information on product education and training.
About This Guide SE Support Tools SE tools, white papers, and other content for use with Sun StorageTek products, including VSM5 system equipment, are available through the SE Support Tools website at http://setools . Website access is restricted to Sun employees. Global Services Field Support Tools Resources to assist with sales and support of VSM5 system equipment and other Sun StorageTek products and services are located on the Global Services Field Support Tools...
Planning and Implementation Overview This chapter provides an overview of key participants, timelines, and activities involved in planning for and implementing a VSM5 system. Successful implementation requires regular communication and coordination between customer personnel and the Sun account team. This ongoing collaboration helps ensure that all factors critical to the implementation are identified and addressed before equip- ment is delivered to the site.
Planning and Implementation Overview Creating Planning Teams Once a sales proposal has been accepted, the Sun customer service manager (CSM) should confer with customer-site personnel including the network administrator, data cen- ter manager, and facilities manager to identify which individuals who should be involved with implementation planning, site readiness planning, and delivery and installation plan- ning.
Planning / Readiness / Implementation Timelines The following activity guidelines allow sufficient time for planning, readiness, and imple- mentation tasks to be completed prior to delivery of VSM5 system equipment to a custom- er site. 1. Three months before the scheduled delivery date for the VSM5 system equipment: •...
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Planning and Implementation Overview • The dock manager and/or facilities manager and Sun customer service manager identify any special shipping requirements, and notify the Sun manufacturing group as needed. • The Sun sales representative completes and submits the equipment sales order, in- cluding all necessary cabling and spare parts.
Configuration Planning This chapter provides an overview of configuration planning considerations and activities that are used to design a VSM5 system tailored to customer requirements, and to ensure proper implementation of the system. Designing an optimized VSM5 system to meet specific customer requirements requires close collaboration between Sun personnel (the account representative (AR), systems en- gineers (SEs), and technical support specialists (TSSs)) and key customer decisionmak- ers (network administrators, data center managers, etc.) who are involved with selecting...
Configuration Planning Defining Customer Requirements Customized tools are available to assist Sun personnel with estimating customer require- ments and configuring a unique VSM5 system to meet those needs. VSM Quick is a pre-sales tool package designed for use by SEs and ARs. It provides po- tential customers with a quick estimate of the size and scope of a VSM5 system that is tai- lored to their requirements.
VSM Sizer Tool As shown in Figure estimated growth rate of data, and the current configuration of libraries, transports, and cartridges to determine customer requirements for a VSM5 system. Based on the results of its calculations, the tool identifies an optimum VSM5-VTSS config- uration and minimum number of RTDs to meet the defined requirements.
Configuration Planning MVC Sizer Tool As shown in Figure tridges (MVCs) required for a VSM installation at intervals of 90 days, 180 days, 270 days, one year, two years, and three years, based on mount activity and average file size. The tool also reports estimated hours needed for daily reclaim activity, and the average number of MVCs to be added on a monthly basis after the first 90 days.
MVC Migration Tool As shown in Figure dia, channels, and data set size to estimate the number of Multiple Volume Cartridges (MVCs) required for a VSM installation at intervals of 90 days, 180 days, 270 days, one year, two years, and 3 years, and the amount of time needed to migrate data from existing manual or Nearline tape devices to the proposed VSM5 system.
Configuration Planning CDS Sizer Tool As shown in Figure HSC control data set (CDS) based on a specific VSM5 system configuration. The tool requests detailed inputs about the VSM configuration (number of LSMs, VTVs, MVCs, VTSSs, configured MVC ranges, and configured VTV ranges), then calculates the number of 4K blocks needed in the HSC database to accommodate the LSM and VSM configurations.
VTSS Configuration Planning A VSM5 system consists of Virtual Tape Control System (VTCS) host software, Virtual Tape Storage Subsystem (VTSS) disk hardware (tape buffers) which attach to an Automated Cartridge System (ACS), and automated cartridge systems (ACSs), a.k.a. tape libraries. A VSM5-VTSS connects to IBM S/390-equivalent data-streaming architectures and relat- ed hardware , and has front-end and back-end FICON connections.
Prerequisites for FICON Connectivity Note: VTCS 5.1 code or later and VTSS code D01.01.00.17 or higher are required pre- requisites for enabling front-end FICON connectivity between a VTSS and main- frame (host) CPU or FICON director. VTCS 6.0 code or higher and VTSS code D01.02.00.00 or higher are required prerequisites for enabling back-end FICON connectivity between a VTSS and RTDs or cluster-links (Clinks).
Configuration Planning Native FICON Attachment Native FICON attachment refers to a FICON CPU channel connected to a FICON control unit interface, which may pass through a FICON director (switch). Since the connection is all-FICON, all channels can provide the increased performance of FICON if the attached devices are capable of FICON speeds.
FICON Data Transfer Rates The fastest native FICON channels are rated at 200 MB/sec., but actually can achieve a maximum data rate of only 170 MB/sec. under optimum conditions. In actual practice, FI- CON typically operates at 40-60 MB/sec. using the 32 KB block size commonly found in tape workloads.
Configuration Planning VCF3 (FICON) Card Configuration Examples Note: VCF3 (FICON) cards must be installed and removed in pairs. A minimum VSM5- VTSS configuration requires four VCF3 cards. Cards must be removed in the re- verse order they were installed. Although there is no mechanism to restrict or sup- port which slots VCF cards are placed in, configurations other than those shown in Figure 2-7 As shown in...
As shown in Figure supports 64 host paths (768 paths total). Cards must be installed in the slots shown (i.e., the third VCF3 card pair must be installed in slots VCF01 and VCF11). Storage Cluster 0 VCF00 VCF01 Host Ports RTD Ports Empty slot - no card installed Figure 2-8.
AC Source Power Specifications and Connectors Table 2-7. VSM5-VTSS AC Source Power Specifications and Connectors AC Source Power Requirement Power and Frequency Heat Dissipation Connector Type or Location Sun-supplied VTSS power cables (from VTSS power strips to AC source connector) Customer-supplied wall receptacles or connector cables (from AC source connector to VTSS power strips) Notes:...
Configuration Planning Power Requirements Table 2-9. VSM5-VTSS Power Requirements — Single AC Source Power Cable Operation Number of AC Source 16-Drive Arrays Voltage In 264V 208V 180V 264V 208V 180V 264V 208V 180V Notes: • Abbreviations key: A = ampere(s); AC = alternating current; kBTUs = thousand British Thermal Units; kVA = kilovolt-amperes;...
Implementation Planning This chapter provides an overview of implementation planning activities and tasks, which are designed to ensure a VSM5 system is properly configured, tested, and certified ac- cording to customer requirements. Table 3-1 provides an overview of high-level activities, sub-tasks, and participants encom- passed by the implementation planning process.
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Implementation Planning The implementation planning process is designed to identify and schedule completion of configuration, performance tuning, and performance testing activities for a VSM5-VTSS after it has been physically installed at a site. A team comprised of key customer personnel (systems administrator; network administra- tor;...
Site Readiness Planning This chapter provides information about activities designed to ensure the site is equipped to accommodate the power, safety, environmental, HVAC, and data handling requirements of VSM5 system equipment. Table 4-1.Site Readiness Planning Overview Key High-Level Activities • Select site readiness team members, and define roles and responsibilities.
Site Readiness Planning Site Evaluation – External Considerations Several months before delivery of VSM5 system equipment, a readiness planning team should identify and evaluate all external site factors that present existing or potential haz- ards, or which could adversely affect delivery, installation, or operation of the system. Ex- ternal factors that should be evaluated include: •...
Transfering Equipment Point-to-Point Site conditions must be verified to ensure all VSM5 system equipment can be safely trans- ported between the delivery dock, staging area, and data center without encountering di- mensional restrictions, obstructions, or safety hazards, or exceeding rated capacities of lifting and loading equipment, flooring, or other infrastructure.
Site Readiness Planning Data Center Safety Safety must be a primary consideration in planning installation of VSM5 system equip- ment, and is reflected in such choices as where equipment will be located, the rating and capability of electrical, HVAC, and fire-prevention systems that support the operating envi- ronment, and the level of personnel training.
Site Power Distribution Systems The following elements of the site power distribution system should be evaluated when planning an installation of VSM5 system equipment. System Design A properly installed power distribution system is required to ensure safe operation of VSM5 system equipment. Power should be supplied from a feeder separate from one used for lighting, air conditioning, and other electrical systems.
Site Readiness Planning Equipment Grounding For safety and ESD protection, VSM5 system equipment must be properly grounded. VTSS cabinet power cables contain an insulated green/yellow grounding wire that con- nects the frame to the ground terminal at the AC source power outlet. A similar insulated green or green/yellow wire ground, of at least the same diameter as the phase wire, is re- quired between the branch circuit panel and the power receptacle that attaches to each cabinet.
Figure 4-2. Transient Electrical Grounding Plate Flat Braded/ Straned Wire Electrostatic Discharge Electrostatic discharge (ESD; static electricity) is caused by movement of people, furni- ture, and equipment. ESD can damage circuit card components, alter information on mag- netic media, and cause other equipment problems. The following steps are recommended to minimize ESD potential in the data center: •...
Site Readiness Planning Environmental Requirements and Hazards VSM5 system components are sensitive to corrosion, vibration, and electrical interference in enclosed environments such as data centers. Because of this sensitivity, equipment should not be located near areas where hazardous and/or corrosive materials are manu- factured, used, or stored, or in areas with above-average electrical interference or vibra- tion levels.
Site Readiness Planning Figure 4-3. VSM5-VTSS Cabinet Weight Distribution and Leveler Locations 97.40 (261) 47.11 (18.55) (2X) 109.72 (294) 6.29 (2.725) (2X) 6.29 (2.725) (2X) Raised-Floor Lateral Stability Ratings In areas of high earthquake activity, the lateral stability of raised floors must be consid- ered.
Raised-Floor Pedestal Ratings Raised floor pedestals must be able to resist an axial load of 2268 kg (5000 lbs.). Where floor panels are cut to provide service access, additional pedestals may be required to maintain the loading capacity of the floor panel. Physical Space Requirements Floor space and layout requirements can differ for each VSM5 system configuration.
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Specifications and Additional Information This appendix provides specifications and additional information for the VSM5-VTSS. Content includes: • “Motherboard and FRU Interconnections – Side 0” • “Motherboard and FRU Interconnections – Side 1” • “Power Safety Grounding Diagram – Side 0” •...
Specifications and Additional Information Motherboard and FRU Interconnections – Side 0 Figure A-1. VSM5-VTSS Motherboard and FRU Interconnections – Side 0 A-58 Sun Confidential: Internal Only 96257 Revision A...
Motherboard and FRU Interconnections – Side 1 Motherboard and FRU Interconnections – Side 1 Figure A-2. VSM5-VTSS Motherboard and FRU Interconnections – Side 1 96257 Sun Confidential: Internal Only A-59 Revision A...
Specifications and Additional Information Power Safety Grounding Diagram – Side 0 Figure A-3. VSM5-VTSS Power Safety Grounding Diagram – Side 0 Legend FRU grounded to frame with incidental, uncontrolled metal-metal contact FRU grounded to frame with two (2) screws FRU chassis grounded through connector Line...
Specifications and Additional Information Power System Diagram Figure A-5. VSM5-VTSS Power System Diagram A-62 Sun Confidential: Internal Only 96257 Revision A...
Data Paths and Interfaces Data Paths and Interfaces Figure A-6. VSM5-VTSS Data Paths and Interfaces 96257 Sun Confidential: Internal Only A-63 Revision A...
Sample IOCP Gen for FICON Configuration Figure A-7. Sample IOCP Gen for FICON Configuration >> NOTE: The example below shows an IOCP gen for a single MVS host connected to a VSM5 through FICON directors. ESCD4C CHPID PATH=(20,70), TYPE=FC, SWITCH=4C ESCD4C CHPID PATH=(21,71), TYPE=FC, SWITCH=4D ESCD4C...
Specifications and Additional Information Virtual Tape Drive Mapping and Host Addressing A VSM5-VTSS can be configured with up to 256 virtual tape drives (VTDs). During VTSS installation, all 256 available VTDs are mapped as shown in all available VTDs is required by VTSS microcode, and applies whether the VTDs are ulti- mately defined or undefined.
FRU Identifiers Table A-4. VSM5-VTSS FRU Identifiers Physical Location Common Name CU Front Tray 0 Power Distribution Unit 0 CU Front Tray 0 Power Distribution Unit 1 Inside PDU0 PDU0 Internal Fan Inside PDU1 PDU1 Internal Fan CU MPOD Tray Battery Charger Unit CU MPOD Tray Battery Charger Unit...
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Specifications and Additional Information Table A-4. VSM5-VTSS FRU Identifiers (Continued) Physical Location Common Name CU Rear CU Motherboard CU Front Tray1 VCF3 Card 0 CU Front Tray1 VCF3 Card 1 CU Front Tray1 VCF3 Card 2 CU Front Tray1 VCF3 Card 3 CU Front Tray1 VCF3 Card 4 CU Front Tray1...
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Table A-4. VSM5-VTSS FRU Identifiers (Continued) Physical Location Common Name CU Rear Tray 1 LPS0 Fan 0 CU Rear Tray 1 LPS0 Fan 1 CU Rear Tray 1 LPS1 Fan 2 CU Rear Tray 1 LPS1 Fan 3 CU Rear Tray 2 Card Cage Impeller 0 CU Rear Tray 2 Card Cage Impeller 1...
Specifications and Additional Information Array Drive Module Status Descriptions The Disk Drive / Array Status screen displays the status of each VTSS array drive as a two-character code. The first character defines the partition a specific drive is associated with; the second characther defines the current state of the drive. For example, a status of ‘P.A’...
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FICON Channel Extension Guidelines This appendix provides information about FICON channel extensions for the VSM system. Content includes: • “Definition of Terms” • “General Channel Extension “Understand Channel Extension Performance Limitations” “Channel Extenders Are Invisible to Other Devices” “Channel Extenders Can Cause Timing Problems” “Channel Extenders Can Insert Fake I/O Errors”...
FICON Channel Extension Guidelines Definition of Terms The following terms are used in this appendix: • Front-end – any equipment between a host and a VTSS • Back-end – any equipment between a VTSS and RTD • Channel extension – a configuration of equipment that exceeds the maximum distance allowed by native FICON protocol, implemented by adding a pair of channel extenders.
General Channel Extension Considerations General Channel Extension Considerations Understand Channel Extension Performance Limitations Channel extension usually involves using a WAN (wide-area network), which possibly op- erates at slower-than-FICON speeds. At the very least, the addition of channel extenders will cause additional overhead, and will slow down tape I/O processing. Channel Extenders Are Invisible to Other Devices By its nature, channel extension must look to end devices (hosts, switches, VTSSs, and/or RTDs) as if those were connected to each other without channel extenders;...
FICON Channel Extension Guidelines FICON Topologies “Placement of Extension Equipment” sion equipment for the following FICON topologies: 1. Host-to-VTSS (front-end link to VTDs) a. direct-attach connection b. single FICON director/switch connection c. cascaded directors/switches connection 2. VTSS-to-RTD (back-end link to RTDs) a.
Figure B-6. VTSS-to-VTSS Channel Extension – Between Cascaded FICON Switches / Directors FICON Director/Switch z/OS Host Local Tape Silo McData/CNT Channel Extension Interoperability The following interoperability and configuration information and guidelines apply when us- ing McData/CNT USD-X and Edge3000 channel extenders with a VSM-VTSS. Set Buffer-to-Buffer Credits at Director Ports In FICON fabric topology, configure buffer-to-buffer (BB) credits on all director ports that are part of all channel-extended end-to-end paths to ‘extended distance’, i.e.,...
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FICON Channel Extension Guidelines The FICON directors on the supported list provide a port configuration option for link speed. The VSM port runs in auto-speed mode (currently unconfigurable). The recom- mendation is to set all FICON director ports attached to extension equipment to a fixed speed, and to set the attached extension ports to a fixed speed, as follows: •...
Cisco Systems Channel Extension Interoperability The following interoperability and configuration information and guidelines apply when us- ing Cisco Systems channel extension equipment with a VSM-VTSS. Note: This qualification is for distances up to 200km without any performance penalty. Cisco is planning a performance improvement beyond the current 200km limit, which will be tested by Sun once that code level is delivered.
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Glossary AC. Alternating current. Current in which the direction is reversed, or alternated, 60 times per second (50 times per second in some countries). Contrast with direct cur- rent. acceptance test. A formal test done by a system end- user to determine if a system works according to specifi- cations and should be accepted.
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asynchronous. Not synchronized; not occurring at regu- lar, predetermined intervals. Asynchronous transmis- sions send one data character at a time, at irregular in- tervals, rather than in one steady stream; a start bit and a stop bit notify the receiver when the transmission begins and ends.
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CD-ROM. Compact Disc Read-Only Memory. An optical disc that may contain computer data, audio data, graph- ics, and other information, and is interchangeable be- tween different types of computers. Storage capacity is typically about 680 MB per disc. CDS. Control data set. An HSC database containing all configuration and volume information, used by host soft- ware to control functions of automated libraries.
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control unit address. The base channel address to which a control unit can respond. conversion. A process that changes the basic capability of a unit in a system and may be a disruptive, requiring a customer to turn over use of the unit to a CSE. Conver- sions may require special tools and higher-level skills of a technical specialist.
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digital. Information stored in binary form that a computer recognizes. For computing use, text, graphics, and sound are stored as digital bits represented by a 0 or 1. Contrast with analog. dimmed text. Dimmed or grayed-out text that appears on a GUI menu and indicates an option is unavailable because the system is not in the mode to use that func- tion, or because software for that function is not installed.
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environmental stress screening (ESS). A method of causing weak components in a machine to fail by apply- ing environmental stresses much greater than normal product environmental specifications, including tempera- ture extremes, temperature shock, and vibration. EPE. Early/External Product Evaluation ERP. See error recovery procedure. error correction code (ECC).
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Fibre Channel (FC). An ANSI-standard serial interface used to provide high-speed data transfers between work- stations, servers, desktop computers, peripherals and, more recently, as a channel for attachment of storage devices. FC allows concurrent communication between connected elements. FC topologies include Fibre Chan- nel-Arbitrated Loop (FC-AL), point-to-point, and switched fabric.
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half-duplex. A communications channel that transmits data in either direction, but only one direction at a time. Contrast with full-duplex. handshake. (1) A signal exchanged between two soft- ware components that uses characters inserted into a data stream to indicate when to start or stop sending da- ta.
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jack. A connector into which a plug is inserted. JBOD. Just a Bunch of Disks. A term used to describe a data storage cabinet that contains only disk storage de- vices, without an internal control unit. A JBOD typically attaches to a host system, which provides control func- tions and intelligence.
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mean time between failures (MTBF). A figure that gives an estimate of equipment reliability. The higher the MTBF, the longer a piece of equipment should last. For example, if MTBF is 10,000 hours, the equipment should run, on average, for 10,000 hours before failing. mean time to repair (MTTR).
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packet. A unit of data formatted for transmission on a network. Each packet has a header containing its source and destination, a block of data content, and an error- checking code. The data packets for a specific message may take different routes to a destination, and the pack- ets are reassembled on arrival.
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relative humidity. The amount of moisture in the air, as compared with the maximum amount of humidity that the air could contain at the same temperature; expressed as a percentage. relocation. The process of physically moving VTSS units within a same site or immediate area without the use of packing materials.
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support facility. VTSS functionality provided by ISP cards and support facility software that enables human interface with a VTSS for monitoring, communication, and testing. synchronous. (1) Synchronized by a common timing signal. (2) Occurring with a regular or predictable time re- lationship.
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VTCS. Virtual Tape Control System. In VSM, primary host software that controls activity and coordinates oper- ations between the host operating system and the VTSSs, VTVs, RTDs, and MVCs, as represented in front-end tape drives or libraries and back-end disk ar- rays.
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Forms and Reference Notes This appendix provides electronic forms and worksheets for recording information related to pre-installation planning tasks for a VSM5-VTSS at a specific location, including: • Customer site details • Customer personnel contact details • Sun and QSP •...
Account (Company) Name Site Number Street Address City / State / Province / Region Zip or Postal Code / Country Other Account Details Host System Configuration Information Host Name Host Address Other Host Configuration Details VTSS Configuration Information VTSS Name License Key Time Zone Setting Other VTSS Configuration Details...
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Customer Personnel Contacts Account ______________________________________ Data Center Manager (name) Phone Numbers (office / cell) E-Mail Address(es) Other Contact Information Network Administrator (name) Phone Numbers (office / cell) E-Mail Address(es) Other Contact Information Site Engineer (name) Phone Numbers (office / cell) E-Mail Address(es) Other Contact Information Facilities Manager (name)
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Sun StorageTek / QSP Personnel Contacts > [electronic form] < Account ______________________________________ Account Representative (name) Phone Numbers (office / cell) E-Mail Address(es) Other Contact Information System Engineer (name) Phone Numbers (office / cell) E-Mail Address(es) Other Contact Information System Support Specialist (name) Phone Numbers (office / cell) E-Mail Address(es) Other Contact Information...
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Account __________________________ Completed By ____________________ Date ___________ Site Readiness Planning Factors 1A. Installation teams defined? 1B. Installation schedule created? 1C. HVAC requirements compliance verified? 1D. Power requirements compliance verified? 1E. Flooring requirements compliance verified? 1F. Future expansion considered? 1G. Floor plans completed? 1H.
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Account __________________________ Completed By ____________________ Date ___________ Delivery and Handling Factors 2A. Does the customer have a delivery dock? If NO, where will the VTSS cabinet(s) be delivered? 2B. Are there street or alley limitations that will hinder delivery of the VTSS cabinet(s)? 2C.
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Account __________________________ Completed By ____________________ Date ___________ Safety and Fire Prevention Factors 3A. Have all safety and fire-prevention codes and regula- tions been reviewed for this VTSS installation? Hardware / Software Procurement Factors 3B. Has the VTSS configuration, including all features and optional upgrades, been defined? 3C.
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VTSS cabinet(s)? 4H. What type and quantity of power cords, if any, will Sun Microsystems supply for the VTSS cabinet(s)? 4I. Are source power circuits for the VTSS cabinet(s) isolat- ed to protect against fluctuations from lightning, outag- es, etc.?
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5G. What components will the customer provide to enable remote event notification functionality for this VSM solu- tion? 5H. What components will Sun Microsystems provide to en- able remote event notification functionality for this VSM solution? 5I. What cable types and lengths are needed to attach a...
Software Information > [electronic form] < Account ______________________________________ Use this electronic form to record key information (product names, versions, release levels, serial numbers, etc.) for all software used with this VSM solution configuration, as a quick reference when reporting problems, validating service entitlements, etc.
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Hardware Information – Tape Devices Account ______________________________________ Use this electronic form to record key information (product names, model numbers, serial numbers, etc.) for all tape device hardware used with this VSM solution configuration, as a quick reference when reporting problems, validat- ing service entitlements, etc.
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Hardware Information – Switches / Routers > [electronic form] < Account ______________________________________ Use this electronic form to record key information (product names, model numbers, serial numbers, etc.) for all ex- ternal switches, routers, or other hardware used with this VSM solution configuration, as a quick reference when reporting problems, validating service entitlements, etc.
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Hardware Information – SDP and Modem Devices > [electronic form] < Account ______________________________________ Use this electronic form to record key information (product names, model numbers, serial numbers, etc.) for all Ser- vice Delivery Platform (SDP) and remote service modem hardware used with this VSM solution configuration, as a quick reference when reporting problems, validating service entitlements, etc.
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Notes / Additional Information > [electronic form] < Account ______________________________________ Sun Confidential: Internal Only...
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Notes / Additional Information > [electronic form] < Account ______________________________________ Sun Confidential: Internal Only...
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Notes / Additional Information > [electronic form] < Account ______________________________________ Sun Confidential: Internal Only...