Warranty; Service And Support - X-Rite i1PRO Quick Start Manual

Warranty

WARRANTY REGISTRATION
To receive technical support, obtain warranty service, and get the latest software updates and product news, register
your new i1Pro system: www.xrite.com/register.
WARRANTY CONDITIONS
X-Rite warrants that this product against defects in material and workmanship for a period of twelve (12) months from
the date of sale, unless different local regulations apply. During such time X-Rite will either replace or repair at its
discretion defective parts free of charge. (Consumable parts are not covered.) This warranty shall not apply to any goods
supplied hereunder which after shipment are damaged, altered in any respect, or subjected to negligent treatment.
X-Rite's sole and exclusive obligation for breach of the above warranties shall be the repair or replacement of any part,
without charge, which within the warranty period is proven to X-Rite's reasonable satisfaction to have been defective.
Repairs or replacement by X-Rite shall not revive an otherwise expired warranty, nor shall the same extend the duration
of a warranty. X-Rite shall in no event be liable for losses or costs to Buyer in manufacturing, or for Buyer's overhead,
other expenses, lost profits, goodwill, or any other special, indirect, consequential, incidental or other damages to
persons or property resulting from a breach of any of the foregoing warranties. There are no other warranties, either
express or implied, which extend beyond the warranties set forth herein. The express warranties contained herein are
in lieu of all other warranties, express or implied, including, but not limited to, the implied warranty or merchantability
and fitness for a particular purpose or application. No representations or statements not expressly set forth herein shall
be binding upon X-Rite as a warranty or otherwise. To obtain warranty service, you must take the Product, or deliver
the Product freight prepaid, in either its original packaging or packaging affording an equal degree of protection, to an
authorized X-Rite service center. Proof of purchase in the form of a bill of sale or receipted invoice which is evidence
that the unit is within the Warranty period must be presented to obtain warranty service.
Do not try to dismantle the X-Rite i1Pro for any reason. Unauthorized dismantling of the equipment will void all warranty
claims. Contact the X-Rite Support or the nearest X-Rite Service Center, if you believe that the unit does not work
anymore or does not work correctly.

Service and Support

RECERTIFICATION
X-Rite recommends an annual recertification of i1Pro spectrophotometer. Contact your X-Rite dealer or the nearest
X-Rite Service Center to find out more about recertification.
SERVICE CENTERS
Visit our i1Pro website at http://xrite.com to locate the nearest X-Rite Service Center or contact your X-Rite dealer for
more information.
SUPPORT OPTIONS
We are confident you will be pleased with your new X-Rite product. At the same time, we understand your need for
on-demand support and training in today's complex and rapidly evolving workflows. Because of this we are making the
following on-line and free support tools available to registered users.
These support tools are found at: www.xrite.com/support/i1Profiler
• Free and unlimited access to the i1Profiler interactive training video; available within the i1Profiler software too.
• Free and unlimited access to the X-Rite on-line Help Desk, which includes detailed and helpful support articles
related to frequently asked questions.
• Free access to X-Rite's e-mail support and call center during the warranty period for issues resulting from general
product use provided:
- You are the original registered user of the product
- You are using the current version of i1Profiler software
- You are using currently supported hardware and supported platform (operating system)
Because we recognize the need for advanced support related to using i1Profiler and X-Rite products in various
workflows, as well as support in post warranty time periods, we are happy to offer fee based support programs and
training options delivered by X-Rite's highly experienced Color Experts.
For complete information, please visit www.xrite.com/i1Profiler/Supportoptions
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