Redsbaby Metro 2 Pram Instruction Manual page 5

M E T R O P R A M ~ I N S T R U C T I O N M A N U A L
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Accidental or intentional damage, abuse or neglect;
•
Damage to handle bar grips or fabrics as a result of
•
normal handling and daily use;
Airline/transport damage: check your Redsbaby product
•
carefully after it has been handled by the airline (or other
transporters) and if required, submit your claim directly to
your travel insurer/airline;
Consumer dissatisfaction with the product in terms of
•
disliking the fit, weight, functionality, colour or style
(outside of the 30 Day Trial period);
If the batch number sticker has been damaged or
•
removed; and
When the product has not been used for normal use and
•
in accordance with the manufacturer's instructions.
For more information on our 24 Month Warranty, please
read our Terms and Conditions at www.redsbaby.com.au.
Please ensure you follow the assembly instructions, which
can be found in this instruction manual.
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M E T R O
How to make a warranty claim
To submit a warranty claim please visit the Support Centre
page on our website, www.redsbaby.com.au and complete
the Warranty Claim form. The more detailed you are with
your description of the defect, the quicker we will be able
to process your warranty claim. Once your form has been
submitted, a member of our Customer Care team will
contact you within seven (7) business days. Depending
on the nature of the claim, we will either send out a
replacement part to resolve the issue or request a repair at
one of our Australia-wide repair centres.
Alternatively you can call our Customer Care team on
1300 344 964.
P R A M ~ I N S T R U C T I O N M A N U A L
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