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chapter 7
TROUBLESHOOTING
AND MAINTENANCE
The followingsectionon troubleshooting andmaintenanceis intendedonly
~ a brief guide. Remember that your printer is a highly sophisticated
electronicdevice,whichalso containshigh voltageinside.For thatreason,
only carry out thoseoperationsthat are describedin this chapter.
CAUTION: Anyattempttocarryoutoperationsotherthanthosedescribed
heremayresultin electricshockand/ordamageto theprinter.
Whencarryingout anyrepairsor maintenance, a lwaysfollow
the instructionscatefidly.
TROUBLESHOOTING
Your
printer is a reliablepiece of precisionmachinery,which shouldnot
causeyouanytrouble,providedthatitisusedandtreatedsensibly.However,
if you do experiencea minor problem,the few tips below shouldhelp you
avoidhavingto makeanunnecessaryservicecall.Thefollowingtablegives
you ideason whereto look in this sectionif you experienceproblems:
Region of fault
Description
Power supply
Power
is not being suppliedto the printer
Printing
The
printer
does not prin~ or stops printing
The printis faint or uneven
DONaremissing in character or graphics
Whileusingapplicationsoftware, f ontsorcharacterscarmotbeprinted
The printoutis not whatis expected whenrunninga program
Paper feeding
Single sheets do not feed properly(without
ASF)
Continuouspaper"does not feed properlywith the tractorfeed
The ASF is not operatingor is not feeding paperproperly
Paperpark(switchingbetweencontinuouspaperandcut sheets) is not
workingproperly
Text is being printedall on one line, or with extrablanklines
Page length andmamin settinm arenot whatis exwcted.
Remember- it is betternotto attemptoperationsor repairsaboveyourlevel
of competence.Otherwise,you run the risk of damagingthe printer.
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