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O P E R A T I O N S M A N U A L
ITE (In-The-Ear)
ITC (In-The-Canal)
CIC (Completely-In-Canal)
IIC (Invisible-In-Canal)

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Summary of Contents for Starkey Hearing Technologies ITE

  • Page 1 Custom Products O P E R A T I O N S M A N U A L ITE (In-The-Ear) ITC (In-The-Canal) CIC (Completely-In-Canal) IIC (Invisible-In-Canal)
  • Page 2: Table Of Contents

    Overview ITE Overview � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 4 ITC Overview � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 5 CIC Overview �...
  • Page 3 Table of Contents My hearing aid is a/an: ITE (In-The-Ear) see page 4� ITC (In-The-Canal) see page 5� CIC (Completely-In-Canal) see page 6� IIC (Invisible-In-Canal) see page 7� My hearing aid uses a: 13 battery (ITE) – Orange 312 battery (ITC) – Brown 10 battery (CIC) –...
  • Page 4: Ite Overview

    4 | ITE Overview Features, Controls and Identification Your hearing aid controls include: 1� Microphone 2� Battery compartment (on/off control) 3� Vent (optional) 4� Sound outlet (receiver) and wax protection 5� Multifunction button (optional) 6� Rotary volume control (optional) Your hearing aid can be identified by: 7�...
  • Page 5: Itc Overview | 5

    ITC Overview | 5 Features, Controls and Identification Your hearing aid controls include: 1� Microphone 2� Battery compartment (on/off control) 3� Vent (optional) 4� Sound outlet (receiver) and wax protection 5� Multifunction button (optional) 6� Rotary volume control (optional) Your hearing aid can be identified by: 7�...
  • Page 6: Cic Overview

    6 | CIC Overview Features, Controls and Identification Your hearing aid controls include: 1� Microphone 2� Battery compartment (on/off control) 3� Vent (optional) 4� Sound outlet (receiver) and wax protection 5� Multifunction button (optional) 6� Removal handle Your hearing aid can be identified by: 7�...
  • Page 7: Iic Overview | 7

    IIC Overview | 7 Features, Controls and Identification Your hearing aid controls include: 1� Microphone 2� Battery compartment (on/off control) 3� Vent (optional) 4� Sound outlet (receiver) 5� Removal handle Your hearing aid can be identified by: 6� Location of serial number 7�...
  • Page 8: Preparation

    8 | Preparation Batteries Your hearing aid uses a battery as its power source� The battery size can be identified by the orange (13), brown (312) or yellow (10) color code on the packaging� To insert or replace the battery: 1� Use the finger pick on the battery door� 2�...
  • Page 9 Preparation | 9...
  • Page 10 10 | Preparation Helpful Hints • NEVER FORCE THE BATTERY DOOR SHUT� This could result in serious damage; if the door will not close securely, check that the battery is inserted correctly� • Do not open the battery door too far or damage is likely to occur�...
  • Page 11: Insertion And Removal

    Preparation | 11 Insertion and Removal To insert the hearing aid: 1� Hold the hearing aid with your thumb and forefinger on the outer edges of the case� 2� Tilt your hand slightly forward and gently insert the canal tip of the hearing aid into your ear canal and rotate the hearing aid backward�...
  • Page 12 12 | Preparation Helpful Hints • Minor irritation and/or inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact your hearing professional� • If an actual allergic reaction occurs, alternative earmold materials are available; contact your hearing professional�...
  • Page 13: Operation | 13

    Operation | 13 Power On & Off To turn ON: Insert a battery and completely close the battery door� Your hearing aid has a power-on delay that allows you time to insert your hearing aid into your ear� You may hear a tone indicating that your hearing aid is powering on�...
  • Page 14: Volume Control

    14 | Operation Assigned User Control Settings Volume Memory Multiflex Mute Control Change Tinnitus Level Short Press (Press and Release) Long Press (Press and Hold) Volume Control Power On Volume Level Your hearing aid has been set to a specific volume level by your hearing professional�...
  • Page 15 Operation | 15 Sprinkler volume control is configured by default to automatically decrease in volume before it increases� To make sounds louder, activate the user control� Repeat this motion until you are at the minimum setting� The next time you activate the user control, the volume will increase one step�...
  • Page 16 16 | Operation Rotary Volume Control Your hearing aid may be equipped with a rotary volume control� Ask your hearing professional if you are not sure� To make volume adjustments, use your fingertip to rotate the volume control� Increase Volume 1�...
  • Page 17: Volume Control Indicators

    Operation | 17 Volume Control Indicators Your hearing professional may enable audible indicators, which highlight the current volume position�   Volume Level Volume Max 5 Beeps ••••• 5 Beeps ••••• Short Tone – Volume Step(s) 4 Beeps •••• Volume Home 3 Beeps •••...
  • Page 18: Memory Change

    18 | Operation Memory Change Your hearing professional may create multiple memories within your hearing aid� These additional memories can be accessed by activating the user control on your hearing aid� If your user control is configured for memory changes, each time you activate the user control, the memory of your hearing aid will increment through the available memories�...
  • Page 19: Multiflex Tinnitus Level Control

    Operation | 19 Multiflex Tinnitus Level Control Your user control can also adjust the level of your Multiflex Tinnitus stimulus� Please refer to the section labeled Multiflex Tinnitus Technology (on page 22) for further information� Directional Settings Your hearing aid may have a directional microphone to help improve speech understanding in noisy situations�...
  • Page 20 20 | Operation Automatic Telephone Memory and Automatic Telecoil These options activate the telephone memory automatically when used with a hearing aid compatible telephone� To use, place the telephone receiver on your ear as you normally would and the hearing aid will automatically select the telephone memory�...
  • Page 21 Operation | 21 General Telephone Use Some hearing aids work best by holding the phone close to, but not fully covering your ear� In some instances, if you encounter whistling (feedback), tilt the receiver at an angle until the whistling stops� Additionally, the hearing aid in the non-phone ear (ear opposite the phone) may switch to a telephone setting to...
  • Page 22: Multiflex Tinnitus Technology

    22 | Multiflex Tinnitus Technology Introduction Multiflex Tinnitus Technology can be used as part of a tinnitus treatment program� Multiflex Tinnitus Technology plays a tinnitus stimulus through the hearing aid� The tinnitus stimulus is programmed according to your hearing loss, and your hearing professional can adjust the settings of the tinnitus stimulus to meet your needs�...
  • Page 23 Multiflex Tinnitus Technology | 23 Up/Down Tinnitus Stimulus Control If your user control is configured as a dedicated up/ down stimulus control, each time you activate the user control, the stimulus level in your hearing aid always changes in a specific direction (either up or down)� For example, a short press and release may increase the stimulus level while a long press and hold may decrease the stimulus level in your hearing aid�...
  • Page 24: Accessories

    24 | Accessories Wireless Accessories There are several wireless accessories that allow you to control and maximize the full potential of your hearing aids� Available functionality includes: • Ability to adjust your hearing aids using a remote control� • Ability to transmit television audio directly to your hearing aids�...
  • Page 25: Hearing Aid Care | 25

    Hearing Aid Care | 25 Hearing Aid Care Keep your hearing aid clean at all times� Heat, moisture and foreign substances can result in poor performance� • Clean daily over a soft cloth to prevent damage from a fall to a hard surface� •...
  • Page 26 26 | Hearing Aid Care Helpful Hints • When not wearing your hearing aids, open the battery door to allow any moisture to evaporate� • Do not take apart your hearing aids or insert the cleaning tools inside them� • When not in use, remove the batteries completely;...
  • Page 27: Iic Microphone Cleaning

    Hearing Aid Care | 27 IIC Microphone Cleaning Your hearing aid microphone is hidden alongside the battery door� It is important that the battery door be kept clean and free from wax and debris to prevent damage to the microphone� Open the battery door and clean the acoustic recess on the battery door with a small...
  • Page 28 28 | Hearing Aid Care Hear Clear Receiver Wax Guards ™ The hearing aid integrates disposable Hear Clear earwax protection� The innovative wax guards prevent earwax accumulation in the hearing aid receiver� When you need to replace your wax guards, please follow the instructions below�...
  • Page 29 Hearing Aid Care | 29...
  • Page 30 30 | Hearing Aid Care Small Microphone Cover Microphone Cover Guard Large Microphone Cover Microphone Cover...
  • Page 31: Service And Repair

    Hearing Aid Care | 31 Custom Microphone Cover The custom microphone cover protects the microphone from wax and debris� Your hearing professional will instruct you on maintenance of the microphone cover� There are two sizes of custom microphone covers: one is small and one is large� The size of the microphone cover determines the method for removing and replacing�...
  • Page 32: Troubleshooting Guide

    32 | Hearing Aid Care Troubleshooting Guide SYMPTOM POSSIBLE SOLUTIONS CAUSES Low battery Replace battery Blocked Clean or replace wax microphone or guard as needed receiver Not Loud Enough Contact your hearing Hearing change professional Clean both microphone Debris buildup and receiver with brush Low battery Replace battery...
  • Page 33: Tips For Better Communication | 33

    Tips for Better Communication | 33 Your hearing professional will recommend an appropriate schedule to help you adapt to your new hearing aid� It will take practice, time and patience for your brain to adapt to the new sounds that your hearing aid provides�...
  • Page 34 34 | Tips for Better Communication For Your Family and Friends Your family and friends are also affected by your hearing loss� Request that they: • Get your full attention before beginning to speak • Look at you or sit face-to-face in a quiet room •...
  • Page 35: Regulatory Information | 35

    Regulatory Information | 35 Safety Information INTENDED USE: An air conduction hearing aid is a wearable sound- amplifying device intended to compensate for impaired hearing� Hearing aids are available in multiple gain/output levels appropriate to treat hearing losses ranging from mild-to-profound� Your hearing aids are designed to comply with the most stringent Standards of International Electromagnetic Compatibility�...
  • Page 36 36 | Regulatory Information We are required by regulations to provide the following warnings: WARNING: Use of wireless hearing aids directly next to other electronic equipment should be avoided because it could result in improper performance� If such use is necessary, note as to whether your hearing aids and the other equipment are operating normally�...
  • Page 37: Fda Information

    Regulatory Information | 37 Required Hearing Aid Information The following additional information is provided in compliance with U�S� Food and Drug Administration (FDA) regulations: WARNING TO HEARING AID DISPENSERS A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation or review of any other available information concerning the...
  • Page 38 38 | Regulatory Information If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option program� Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid�...
  • Page 39 Regulatory Information | 39 For Hearing Professionals INDICATIONS FOR USE The Multiflex Tinnitus Technology is a tool to generate sounds to be used in a Tinnitus Management Program to relieve patients suffering from tinnitus� The target population is primarily the adult population over 18 years of age� The Multiflex Tinnitus Technology is targeted for healthcare professionals, which are treating patients suffering from tinnitus, as well as conventional hearing disorders�...
  • Page 40 40 | Regulatory Information CAUTION: If set to the maximum output level and worn for periods of time exceeding the recommendations below, the patient’s exposure to sound energy has the potential to exceed noise exposure limits� This device is intended for use for a maximum of sixteen (16) hours a day when set at the maximum output level�...
  • Page 41 Regulatory Information | 41 discontinue use of the device and seek a consultation with a medical, audiology or other hearing professional� As with any device, misuse of the tinnitus therapy device could present some potentially harmful effects� Care should be taken to prevent the unauthorized use and to keep the device out of the reach of children and pets�...
  • Page 42: Fcc Information

    Such modifications could void the user’s authority to operate the equipment� Hereby, Starkey Hearing Technologies declares that the Custom hearing aid is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU A copy of the Declaration of Conformity can be obtained from the addresses on the following page or from docs� ...
  • Page 43 Regulatory Information | 43 Starkey Hearing Technologies 6700 Washington Ave� South Eden Prairie, MN 55344 USA Starkey Laboratories (Germany) G�m�b�H Weg beim Jäger 218-222 22335 Hamburg Germany Waste from electronic equipment must be handled according to local regulations Consult Operations Manual...
  • Page 44 © 2019 Starkey Hearing Technologies� All Rights Reserved� 86134-007 3/19 BKLT2988-02-EE-XX...

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