1. Manuals
  2. Brands
  3. Starkey Hearing Technologies Manuals
  4. Hearing Aid
  5. BTE 13
  6. Manual

Starkey Hearing Technologies BTE 13 Manual

Hide thumbs Also See for BTE 13:
Table of Contents

Advertisement

Quick Links

Download this manual
Made for iPhone
®
M A N U A L

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the BTE 13 and is the answer not in the manual?

Questions and answers

Related Manuals for Starkey Hearing Technologies BTE 13

Summary of Contents for Starkey Hearing Technologies BTE 13

  • Page 1 Made for iPhone ® M A N U A L...

  • Page 3: Table Of Contents

    Table of Contents Overview BTE 13 Preparation Batteries/Battery Indicators 6–9 Insertion and Removal 10–11 Instant Fit Earbud or Custom Eartip 12–14 Operation On & Off Adjusting Your Hearing System Pairing with an iOS Device 16–21 Cell Phone Use 20–21 Hearing System Care...

  • Page 4: Overview

    Overview Features, Controls and Identification Your BTE hearing system controls include: 1. Hearing Instrument 2. Earhook 3. Microphones 4. Push Button (memory control) 5. Battery Compartment, Location of serial number (inside battery compartment) 6. Location of left/right side indicator 7. Location of manufacturer’s name and model name Comfort Fit Solutions: 8.
  • Page 5 Overview Serial Number 00-000000...

  • Page 6: Preparation

    Preparation Batteries Your hearing system uses a battery as its power source. This battery size can be identified by the orange (13) color code on the packaging. To insert or replace the battery: 1. Use the nail grip on the battery door. 2.

  • Page 7: Bte 13

    Preparation BTE 13...

  • Page 8: Batteries/Battery Indicators

    Preparation Battery Indicators An indicator will sound when the battery voltage is low. You have approximately 30 minutes* to replace the battery. An indicator may also sound just before the battery stops working. Helpful Hints • NEVER FORCE THE BATTERY DOOR SHUT;...

  • Page 9: Preparation

    Preparation Warnings Batteries are dangerous if swallowed. To help prevent the accidental ingestion of batteries: Keep out of reach of children and pets Check your medications before taking them – batteries have been mistaken for pills Never put batteries in your mouth, as they can easily be swallowed NATIONAL BUTTON BATTERY INGESTION HOTLINE: 202-625-3333...

  • Page 10: Insertion And Removal

    Preparation Insertion and Removal To insert the custom earmold: 1. Hold the custom earmold with your thumb and forefinger on the outer side near the tubing. 2. a. Tilt your hand slightly forward and gently insert the canal tip of the custom earmold into your ear canal.

  • Page 11: Preparation

    Preparation...

  • Page 12: Instant Fit Earbud Or Custom Eartip

    Preparation Instant Fit Earbud or Custom Eartip To insert the instant fit earbud or custom eartip: 1. Insert the instant fit earbud/custom eartip into your ear canal. 2. Gently wrap the BTE over your ear until it rests securely behind your ear. 3.

  • Page 13: Preparation

    Preparation...

  • Page 14: Preparation

    Preparation Helpful Hints • Minor irritation and inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact your hearing care professional. • If an actual allergic reaction occurs, alternative earmold materials are available;...

  • Page 15: Operation

    Operation On & Off To turn ON: Insert a battery and completely close the battery door. To turn OFF: Open the battery door until the battery no longer touches the battery contacts. Your instrument has a Power-On delay and may require a few seconds to power on. You may hear a tone series indicating that your hearing instrument is powered on.

  • Page 16: Adjusting Your Hearing System

    Operation Adjusting Your Hearing System To adjust your hearing system with your iOS device: Download the TruLink Hearing Control app from the App Store or use the native iOS on your device (see Pairing Your Hearing System to the iOS Device section below). For more detailed information on hearing system functionality with the app, open the app and touch the i icon.
  • Page 17 Operation 1. Locate then tap the Settings icon on your iOS device. 2. Within the Settings menu go to General > Accessibility > Hearing Devices 3. While the iOS device searches for the hearing instruments, open and close the battery door on your hearing instruments (this puts the hearing instruments into pairing mode).
  • Page 18 Operation 4b. You will see your first name and hearing instrument (e.g. “Chris Hearing Devices” or “Christopher H/ As” depending on the length of the first name) when the iOS device first discovers the hearing instruments. 5. Tap on the Hearing Device Name to connect the hearing instruments to the iOS device.
  • Page 19 Operation 7. Pairing is complete. You are now ready to use your iOS device to adjust your hearing instruments. You can adjust either with the native iOS controls or with the TruLink app. To access the native iOS hearing instrument controls, triple-click the Home button on your iOS device.
  • Page 20 Operation Select Start Live Listen to stream the iOS device microphone input directly into your hearing instruments. Point the iOS device microphone toward the audio source. To minimize background noise and provide the best signal, place the iOS device as close to the source as possible.

  • Page 21: Cell Phone Use

    Operation Cell Phone Use Your hearing instruments are designed to work with iPhone. When the hearing instruments are paired and powered on, incoming phone calls will route automatically to your hearing instruments. When your hearing instruments are not powered on, incoming calls route only to iPhone. iOS allows you to select a preference for how audio (call audio and media audio) is routed from iPhone to your hearing instruments.

  • Page 22: Hearing System Care

    Hearing System Care Instrument Care Keep your hearing instrument clean. Heat, moisture and foreign substances can result in poor performance. • Use a cleaning brush or soft cloth to clean debris from around the user control, microphone and battery compartment; inspect the earbud or eartip, and wax guard regularly.

  • Page 23: Standard Tubing/Thin Tubing

    Hearing System Care Standard Tubing 1. Separate the custom earmold from the BTE by gently pulling the tubing away from the earhook. • Use a soft, damp cloth or a cleaning brush to clean debris from the custom earmold • Wash the custom earmold with warm soapy water •...

  • Page 24: Thin Tubing

    Hearing System Care Thin Tubing 1. Unscrew the tubing from the tip of the hearing instrument. 2. Thread the cleaner through the tubing, starting at the end just removed from the hearing instrument, until it extends from the other end of the tubing.
  • Page 25 Hearing System Care Helpful Hints • When not wearing your hearing system, open the battery door to allow any moisture to evaporate. • Make sure the custom earmold/earbud/ eartip and tubing are completely dry before reconnecting to your hearing instrument earhook. •...

  • Page 26: Service And Repair

    Hearing System Care Service and Repair If, for any reason, your hearing system does not operate properly, do NOT attempt to fix it yourself. Not only are you likely to violate any applicable warranties or insurance, you could easily cause further damage. Should your hearing system fail or perform poorly, check the guide on the next page for possible solutions.

  • Page 27: Troubleshooting Guide

    Hearing System Care Troubleshooting Guide SYMPTOM POSSIBLE SOLUTIONS CAUSES Low battery Replace battery Blocked Clean or replace wax earmold/tubing/ guard as needed earbud Not Loud Enough Contact your hearing Hearing change care professional Clean both microphone Debris buildup and receiver with brush Low battery Replace battery Inconsistent...

  • Page 28: Tips For Better Communication

    Tips for Better Communication Your hearing care professional will recommend an appropriate schedule to help you adapt to your new hearing system. It will take practice, time and patience for your brain to adapt to the new sounds that your hearing system provides.
  • Page 29 Tips for Better Communication For You • Move closer to and look at the speaker • Sit face-to-face in a quiet room • Try different locations to find the best place to listen • Minimize distractions • Background noises may be frustrating at first;...

  • Page 30: For Your Family And Friends

    Tips for Better Communication For Your Family and Friends Your family and friends are also affected by your hearing loss. Request that they: • Get your full attention before beginning to speak • Look at you or sit face-to-face in a quiet room •...

  • Page 31: Safety Information

    Safety Information Safety Information INTENDED USE: An air conduction hearing aid is a wearable sound-amplifying device intended to compensate for impaired hearing. Hearing aids are available in multiple gain/output levels appropriate to treat hearing losses ranging from mild to profound. Your hearing instruments are designed to comply with the most stringent Standards of International Electromagnetic Compatibility.

  • Page 32: International Use

    Safety Information Your hearing instruments should be stored within the temperature and humidity ranges of -40 C (-40 F) to C (140 F) and 10 to 95 percent relative humidity. Your hearing instruments are designed to operate beyond the range of temperatures comfortable to you, from very cold up to 50 C (122 Use on Aircrafts...

  • Page 33: Safety Information

    Safety Information WARNING: Use of wireless hearing aids directly next to other electronic equipment should be avoided because it could result in improper performance. If such use is necessary, note as to whether your hearing aids and the other equipment are operating normally.

  • Page 34: Fda Information

    FDA Information Required Information The following additional information is provided in compliance with U.S. Food and Drug Administration (FDA) regulations: WARNING TO HEARING AID DISPENSERS: A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other...
  • Page 35 FDA Information IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS: Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhynolaringologists.
  • Page 36 FDA Information Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician.
  • Page 37 FDA Information WIRELESS TECHNICAL DESCRIPTION: Your hearing aids contain a radio transceiver utilizing Bluetooth ® Energy wireless technology operating in the 2.4-2.4835 GHz frequency band with a maximum effective radiated power of -9.5 dBm with transmission modulation type of 785KFXD. The receiver section of the radio has a bandwidth of 1.5 MHz.
  • Page 38 FDA Information Some hearing instrument users have reported a buzzing sound in their hearing instrument when they are using mobile phones, indicating that the mobile phone and hearing instrument may not be compatible. According to the ANSI C63.19 standard (ANSI C63.19-2007 American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Aids), the compatibility of a particular hearing instrument...

  • Page 39: Fcc Information

    FCC Information REGULATORY NOTICES BTE 13 FCC ID: EOA-24HALOBTE13 IC: 6903A-24HALOBTE13 FCC NOTICE This device complies with part 15 of the FCC rules and with ISED Canada’s license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and...
  • Page 40 FCC Information Starkey Hearing Technologies 6700 Washington Ave. South Eden Prairie, MN 55344 USA Wm. F. Austin House, Bramhall Technology Park Pepper Road, Hazel Grove, Stockport SK7 5BX United Kingdom Waste from electronic equipment must be handled according to local regulations.
  • Page 41 Notes...
  • Page 42 Notes...
  • Page 43 Notes...
  • Page 44 Please note that the use of this accessory with iPod, iPhone, or iPad may affect wireless performance. © 2017 Starkey Hearing Technologies. All Rights Reserved. 81330-007 6/17 BKLT2682-03-EE-XX Apple, the Apple logo, iPhone, iPad and iPod touch are trademarks of Apple Inc., registered in the U.S.

Table of Contents