4 | RIC 10 Overview Features, Controls and Identification Your hearing aid controls include: Hearing aid Cable Receiver Microphones Control Surface Switch Battery Compartment (on/off control), Location of serial number, Location of left/right side hearing aid indicator Retention Lock Location of manufacturer’s...
Micro RIC 312 Overview | 5 Features, Controls and Identification Your hearing aid controls include: Hearing Aid Cable Receiver Microphones* Push Button Switch or Rotary Volume Control Battery Compartment (on/off control), Location of serial number, Location of left/right side hearing aid indicator Retention Lock Location of manufacturer’s name and model name...
6 | RIC 312 Overview Features, Controls and Identification Your hearing aid controls include: Hearing aid Cable Receiver Microphones Rocker Switch Battery Compartment (on/off control), Location of serial number, Location of left/right side hearing aid indicator Retention Lock Location of manufacturer’s name and model name Location of left/right side receiver indicator...
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RIC 312 Overview | 7 Features, Controls and Identification Your hearing aid controls include: Hearing Aid Cable Receiver Microphones Push Button Switch Battery Compartment (on/off control), Location of serial number Retention Lock Location of manufacturer’s name and model name Location of left/right side receiver indicator 10.
8 | Preparation Batteries Your hearing aid uses a battery as its power source. This battery size can be identified by the brown (312) or yellow (10) color code on the packaging. To insert or replace the battery: Use the nail grip on the battery door. Open the battery door gently and remove the old battery.
10 | Preparation My hearing aid has a tamper resistant battery compartment. See below. Tamper Resistant Battery Compartment To lock the battery door: Use an appropriate tool to slide the recessed switch to the left until it “clicks” and the colored mark is visible. To unlock the battery door: Slide the recessed switch to the right until it “clicks”...
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Preparation | 11 Helpful Hints • NEVER FORCE THE BATTERY DOOR SHUT. This could result in serious damage; if the door will not close securely, check that the battery is inserted correctly. • Do not open the battery door too far or damage is likely to occur.
12 | Preparation Insertion and Removal To insert the earbud or earmold: Hold the cable at the bend in front of the receiver with your thumb and forefinger. Gently insert the receiver into your ear canal. Wrap the hearing aid over the top of your ear, carefully placing it behind your ear.
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Preparation | 13 Helpful Hints • Minor irritation and inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact your hearing professional. • If an actual allergic reaction occurs, alternative earmold materials are available; contact your hearing professional.
14 | Operation On & Off To turn ON: Insert a battery and completely close the battery door. To turn OFF: Open the battery door until the battery is no longer touching the battery contacts. Your hearing aid has a Power-On delay and may require a few seconds to power on.
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Operation | 15 Rocker Switch Volume Control Your hearing aid uses the rocker switch to control volume. To increase volume, press then release the top part of the switch. To decrease volume, press then release the bottom part of the switch. Rotary Volume Control Your hearing aid uses a rotary volume control to adjust volume.
16 | Operation Push Button/Rocker Switch/Control Surface Volume Control Volume Level Tone Five beeps Level 5 (More volume) plus tone Level 4 Four beeps Level 3 (Power on volume level) Three beeps Level 2 Two beeps One beep Level 1 (Less volume) plus tone Rotary Volume Control Volume Level...
Operation | 17 Combined Volume and Multimemory Control Your hearing aid is set up to adjust volume and programs. To adjust volume, press then release the switch. To change programs, press and hold the switch. The hearing aid will cycle through the programs and present indicators.
18 | Operation Automatic Telephone and Automatic Telecoil These options activate the telephone response automatically when used with a hearing aid compatible telephone. To use, place the telephone receiver on your ear as you normally would and the hearing aid will select the telephone setting. It might be necessary to move the telephone receiver slightly to find the best reception.
Operation | 19 but not fully covering your ear. In some instances, if you encounter whistling (feedback), tilt the receiver at an angle until the whistling stops. Additionally, the hearing aid in the non-phone ear (ear opposite the phone) may switch to a telephone setting to reduce background sounds.
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20 | Operation To attach the DAI shoe: Snap the DAI shoe on the bottom of the RIC. To access the battery with the DAI shoe attached: Hold the RIC and DAI shoe and press the lower part of the DAI shoe, then open the battery door.
Multiflex Tinnitus Technology | 21 Introduction Multiflex Tinnitus Technology can be used as a part of a tinnitus treatment program. Multiflex Tinnitus Technology plays a white noise through the hearing aid. The tinnitus stimulus is programmed according to your hearing loss, and your hearing professional can adjust the settings of the tinnitus stimulus to meet your needs.
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22 | Multiflex Tinnitus Technology Combined Volume or Multimemory and Tinnitus Stimulus Control If your hearing aid is set up to adjust volume and tinnitus stimulus, adjust volume by pressing then releasing the switch until the desired volume level is reached. If your hearing aid is set up to adjust multimemory and tinnitus stimulus, adjust memory by pressing then releasing the switch until the desired memory...
Accessories | 23 Wireless Accessories There are several wireless accessories that allow you to control and maximize the full potential of your hearing aid. These include a remote control as well as wireless connection to your cell phone and entertainment system. Consult with your hearing professional to determine if your hearing aids have wireless capabilities and which accessories may be best for you.
24 | Hearing Aid Care Hearing Aid Care Do your best to keep your hearing aid clean at all times. Heat, moisture and foreign substances can result in poor performance. • Use a cleaning brush or soft cloth to clean debris from around the switches, microphone and battery compartment;...
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26 | Hearing Aid Care Helpful Hints • When not wearing your hearing aid, open the battery door to allow any moisture to evaporate. • When not in use, remove the batteries completely; place your hearing aid in the storage container and store: –...
Hearing Aid Care | 27 Service and Repair If, for any reason, your hearing aid does not operate properly, do NOT attempt to fix it yourself. Not only are you likely to violate any applicable warranties or insurance, you could easily cause further damage. Should your hearing aid fail or perform poorly, check the guide on the next page for possible solutions.
28 | Hearing Aid Care Troubleshooting Guide SYMPTOM POSSIBLE SOLUTIONS CAUSES Low battery Replace battery Blocked Clean or replace wax earmold/tubing/ guard as needed earbud Not Loud Enough Contact your hearing Hearing change professional Clean both microphone Debris buildup and receiver with brush Low battery Replace battery Inconsistent...
Tips for Better Communication | 29 Your hearing professional will recommend an appropriate schedule to help you adapt to your new hearing aid. It will take practice, time and patience for your brain to adapt to the new sounds that your hearing aid provides. Hearing is only part of how we share thoughts, ideas and feelings.
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30 | Tips for Better Communication For Your Family and Friends Your family and friends are also affected by your hearing loss. Request that they: • Get your full attention before beginning to speak • Look at you or sit face-to-face in a quiet room •...
Regulatory Information | 31 Safety Information INTENDED USE: An air conduction hearing aid is a wearable sound- amplifying device that is intended to compensate for impaired hearing. Hearing aids are available in multiple gain/output levels appropriate to treat hearing losses ranging from mild to profound. Your hearing aids are designed to comply with the most stringent Standards of International Electromagnetic Compatibility.
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32 | Regulatory Information We are required by regulations to provide the following warnings: WARNING: Use of wireless hearing aids directly next to other electronic equipment should be avoided because it could result in improper performance. If such use is necessary, note as to whether your hearing aids and the other equipment are operating normally.
Regulatory Information | 33 Required Hearing Aid Information The following additional information is provided in compliance with U.S. Food and Drug Administration (FDA) regulations: WARNING TO HEARING AID DISPENSERS: A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation or review of any other available information concerning the...
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34 | Regulatory Information The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid. The hearing aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs.
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Regulatory Information | 35 For hearing care professionals INDICATIONS FOR USE The Multiflex Tinnitus Technology is a tool to generate sounds to be used in a Tinnitus Management Program to relieve patients suffering from tinnitus. The target population is primarily the adult population over 18 years of age. The Multiflex Tinnitus Technology is targeted for healthcare professionals, which are treating patients suffering from tinnitus, as well as conventional hearing disorders.
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36 | Regulatory Information CAUTION: If set to the maximum output level and worn for periods of time exceeding the recommendations below, the patient’s exposure to sound energy has the potential to exceed noise exposure limits. This device is intended for use for a maximum of sixteen (16) hours a day when set at the maximum output level.
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Regulatory Information | 37 As with any device, misuse of the tinnitus therapy device could present some potentially harmful effects. Care should be taken to prevent the unauthorized use and to keep the device out of the reach of children and pets. CAUTION: If set to the maximum output level and worn for periods of time exceeding the recommendations below, your exposure to sound energy has the...
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38 | Regulatory Information WIRELESS TECHNICAL DESCRIPTION Your hearing aids may contain a radio transceiver operating in the 902-928 MHz (North America) or 863-865 MHz (EU) frequency band with a maximum effective radiated power of -20 dBm with transmission modulation type of 342KFXD. The receiver section of the radio has a bandwidth of 300 kHz.
Such modifications could void the user’s authority to operate the equipment. Hereby, Starkey Hearing Technologies declares that the products listed at docs.starkeyhearingtechnologies.com are in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. A copy of the Declaration of Conformity can be obtained from the below addresses or from docs.starkeyhearingtechnologies.com.
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