4 | Rocker Switch RIC 312 Overview Features, Controls and Identification Hearing aid Cable Receiver Microphone Rocker switch (user control) Battery compartment (on/off control), location of serial number Location of manufacturer’s name and model name Location of left/right side receiver indicator Instant fit earbud...
6 | Push Button mRIC 312 Overview Features, Controls and Identification Hearing aid Cable Receiver Microphone Push button (user control) Battery compartment (on/off control), location of serial number Location of manufacturer’s name and model name Location of left/right side receiver indicator Instant fit earbud 10.
8 | Preparation Batteries Your hearing aid uses a battery as its power source. The battery size can be identified by the brown (312) color code on the packaging. To insert or replace the battery: Use the finger pick on the battery door. Open the battery door gently and remove the old battery.
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10 | Preparation Helpful Hints • NEVER FORCE THE BATTERY DOOR SHUT; this could result in serious damage. If the door will not close securely, check that the battery is inserted correctly. • Do not open the battery door too far or damage is likely to occur.
Preparation | 11 Insertion and Removal To insert the earbud or earmold: Hold the cable at the bend in front of the receiver with your thumb and forefi nger. Gently insert the receiver into your ear canal. Wrap the hearing aid over the top of your ear, carefully placing it behind your ear.
12 | Operation Helpful Hints • Minor irritation and/or inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact your hearing professional. There are several different sizes of earbuds and custom earmolds that may be more comfortable.
Operation | 13 User Controls Your hearing aid’s user control may have been customized by your hearing professional. Ask your hearing professional how the user control on your hearing aid is set. Available User Control Functionality The user control on your hearing aid can respond differently depending on how long you activate (press) the button.
14 | Operation Assigned User Control Settings Start/Stop Volume Memory Multiflex Mute Accessory Control Change Tinnitus Level Streaming Short Press (Press and Release) Long Press (Press and Hold) Tap Gesture* *Hearing aid may support Volume Control Power On Volume Level Your hearing aid has been set to a specific volume level (Volume Home) determined by your hearing professional.
Operation | 15 Continue to activate the user control until you reach the desired loudness. NOTE: If 10 minutes or more have passed since the last volume change, the volume will automatically decrease before it increases. Volume Control Indicators Your hearing professional may enable audible indicators, which highlight the current volume position.
16 | Operation memories can be accessed by activating the user control on your hearing aid. If your user control is configured for memory changes, each time you activate the user control, the memory of your hearing aid will increment through the available memories.
Operation | 17 Body and Brain Tracking Your hearing aid may support a sensor that is capable of tracking body and brain health and reporting it to the Thrive Hearing Control app. You can easily view and manage your health information and receive daily feedback on your progress by viewing your Thrive Wellness Score.
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18 | Operation Automatic Telephone Memory These options activate the telephone memory automatically when used with a hearing aid compatible telephone. To use, place the telephone receiver on your ear as you normally would and the hearing aid will automatically select the telephone memory. It might be necessary to move the telephone receiver slightly to find the best reception.
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Operation | 19 General Telephone Use Some hearing aids work best by holding the phone close to, but not fully covering your ear. In some instances, if you encounter whistling (feedback), tilt the receiver at an angle until the whistling stops. Additionally, the hearing aid in the non-phone ear (ear opposite the phone) may switch to a telephone...
20 | CROS/BiCROS Technology Introduction A Contralateral Routing of Signals (CROS) hearing system is a type of hearing aid that is used to treat unilateral hearing loss. It takes sound from the ear with poorer hearing and transmits it to the ear with better hearing.
Multiflex Tinnitus Technology | 21 Introduction Multiflex Tinnitus Technology can be used as a part of a tinnitus treatment program. Multiflex Tinnitus Technology plays a tinnitus stimulus through the hearing aid. The tinnitus stimulus is programmed according to your hearing loss, and your hearing professional can adjust the settings of the tinnitus stimulus to meet your needs.
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22 | Multiflex Tinnitus Technology Up/Down Tinnitus Stimulus Control If your user control is configured as a dedicated up/ down stimulus control, each time you activate the user control, the stimulus level in your hearing aid always changes in a specific direction (either up or down). For example, a short press and release may increase the stimulus level while a long press and hold may decrease the stimulus level in your hearing aid.
Fall Alert | 23 Introduction Fall Alert can be used to notify others should you fall or experience a non-fall-related event. This feature can be configured to send an SMS text message to predefined contacts. Fall Alert can be configured to send automated and/or manually-initiated alerts.
24 | Fall Alert be sent to a maximum of three predefined contacts, notifying them of the alert. The SMS text message will contain a link from which each contact can confirm receipt of the message and view a map, indicating your location.
Fall Alert | 25 Auto Alert Sensitivity You can adjust your Auto Alert Sensitivity in the Thrive app. Increasing the sensitivity may increase the likelihood of detecting a fall. Decreasing the sensitivity may help reduce the probability of false alerts. WARNING: Decreasing the Auto Alert Sensitivity may prevent some falls from being detected by your Fall...
26 | Fall Alert Indicators Speech indicators will play through your hearing aid(s) when: • You have successfully initiated a Manual Alert. • A fall has been automatically detected. • At least one contact has confirmed receipt of the alert text message. •...
Adjustment | 27 Pairing Your Hearing Aid with an iOS Device To adjust your hearing aid with your iOS device, you must pair the two together so they can communicate. Please follow the instructions to pair your iOS device and your hearing aid. Ensure Bluetooth is enabled on your iOS ®...
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28 | Adjustment You are now ready to use your iOS device to adjust your hearing aid. You can adjust either with the native iOS controls or with the Thrive app. To access the native iOS hearing aid controls, triple- click the Home button (On the iPhone 8 or earlier versions.
Adjustment | 29 Mobile Phone Use Your hearing aid is designed to work with a smartphone. When the hearing aid is paired and powered on, incoming phone calls will route automatically to your hearing aid. When your hearing aid is not powered on, incoming calls route only to your smartphone.
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30 | Adjustment Under Paired devices you will see your first name followed by hearing aid (e.g. Michelle H/As) when the device first discovers the hearing aids. If your name does not appear in the “Devices” list within 5-7 seconds, tap Accessibility in the upper left corner, then tap Hearing Devices.
Accessories | 31 Accessories There are several accessories that allow you to control and maximize the full potential of your hearing aids. Available functionality includes: • Ability to adjust your hearing aids using a remote control • Ability to transmit television audio directly to your hearing aids •...
32 | Hearing Aid Care Hearing Aid Care Keep your hearing aids clean. Heat, moisture and foreign substances can result in poor performance. • Use a cleaning brush or soft cloth to clean debris from around the user control, microphone and battery compartment;...
34 | Hearing Aid Care Helpful Hints • When not wearing your hearing aid, open the battery door to allow any moisture to evaporate. • Do not take apart your hearing aids or insert the cleaning tools inside them. • When not in use, remove the batteries completely;...
Hearing Aid Care | 35 Troubleshooting Guide SYMPTOM POSSIBLE SOLUTIONS CAUSES Low battery Replace battery Blocked Clean or replace wax earmold/earbud guard as needed Not Loud Enough Contact your hearing Hearing change professional Clean microphone and Debris buildup receiver with brush Low battery Replace battery Inconsistent...
36 | Tips for Better Communication Your hearing professional will recommend an appropriate schedule to help you adapt to your new hearing aid. It will take practice, time and patience for your brain to adapt to the new sounds that your hearing aid provides. Hearing is only part of how we share thoughts, ideas and feelings.
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Tips for Better Communication | 37 For Your Family and Friends Your family and friends are also affected by your hearing loss. Request that they: • Get your full attention before beginning to speak • Look at you or sit face-to-face in a quiet room •...
38 | Regulatory Information Safety Information INTENDED USE: An air conduction hearing aid is a wearable sound- amplifying device intended to compensate for impaired hearing. Hearing aids are available in multiple gain/output levels appropriate to treat hearing losses ranging from mild-to-profound. Your hearing aids are designed to operate in public and residential environments and are designed to comply with international Electromagnetic Compatibility emissions and immunity standards for medical devices.
Regulatory Information | 39 We are required by regulations to provide the following warnings: WARNING: Use of wireless hearing aids directly next to other electronic equipment should be avoided because it could result in improper performance. If such use is necessary, note as to whether your hearing aids and the other equipment are operating normally.
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40 | Regulatory Information IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhynolaringologists.
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Regulatory Information | 41 rating of 6 or greater would indicate “excellent performance”. See the Quick Start Guide included with your hearing aid for the exact M/T rating of your hearing aid. CHILDREN WITH HEARING LOSS In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child.
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42 | Regulatory Information WARNING TO HEARING CARE PRACTITIONER A hearing care practitioner should advise a prospective sound generator user to consult promptly with a licensed physician (preferably an ear specialist) before using a sound generator if the hearing care practitioner determines through inquiry, actual observation or review or any other available information concerning the prospective user that the prospective user has any of the following conditions: i.
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Regulatory Information | 43 PRESCRIPTION USE ONLY CAUTION: Federal law restricts this instrument to sale by or on the order of a doctor, audiologist or other hearing care practitioner licensed to dispense hearing aids in your state. The use of any sound generating tinnitus therapy instrument should be only on the advice and in consultation with your audiologist or hearing care practitioner.
-13 dBm using GFSK transmission modulation. The receiver section of the radio has a bandwidth of 1.5 MHz. The rocker switch RIC 312 also contains a radio transceiver utilizing Near Field Magnetic Induction operating on 10.281 MHz with maximum induced magnetic field strength of -5 dBuA/m at a measurement distance of 10 meters with 8-DPSK...
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Regulatory Information | 45 Starkey Hearing Technologies 6700 Washington Ave. South Eden Prairie, MN 55344 USA Wm. F. Austin House, Bramhall Technology Park Pepper Road, Hazel Grove, Stockport SK7 5BX United Kingdom Waste from electronic equipment must be handled according to local regulations...
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