Auerswald ETS-4308 I Operator's Manual
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Auerswald ETS-4308 I Operator's Manual

Auerswald ETS-4308 I Operator's Manual

Electronic telephone systems
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Operator's Manual
for Electronic Telephone Systems
ETS-4308 I, ETS-2204 I, ETS-2206 I
and ETS-2106 I Revision 2

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Summary of Contents for Auerswald ETS-4308 I

  • Page 1 Operator's Manual for Electronic Telephone Systems ETS-4308 I, ETS-2204 I, ETS-2206 I and ETS-2106 I Revision 2...
  • Page 2 Pictograms that are used Punch in a number in the specified Replace the handset. range (in this case, a three-digit number between 100 and 299). Switch a function on and off with a Pick up the handset. switch (1: switch on/0: switch off). Ä...
  • Page 3 Description By selecting an AUERSWALD PBX, you have chosen a telecommunications system that allows you to exploit the features of Euro-ISDN using your existing telephones, fax machines, answering machines and other equipment. This Operator's Manual will introduce you to day-to-day use of your PBX. It shows in detail...

  • Page 4: Table Of Contents

    1. 11 Carrying out pick-up (with calls to another telephone) ............B-10 1. 12 Using a directed S port (with ETS-4308 I with two external S ports only).......B-11 1. 13 Reserving the line for the next external call .................B-11 1. 14 Make a private external conversation..................B-11...

  • Page 5: Operation

    Operation Carry out the actions that are depicted as symbols in left-to-right order. Symbols that are located under one another are available as alternatives. Change these symbols for the ones that are directly above them in the first row, depending on what you want to set or who you want to call.

  • Page 6: Making A Call (Internally And Externally

    1. 2 Making a call (internally and externally) Making an external call: Internal dial tone Access digit External dial tone External calling number Call Making an Internal call: Internal dial tone Internal calling number e.g. 33 Call When making an external call on the direct external telephone omit the access digit.

  • Page 7: Query (Second Call

    1. 5 Query (second call) If you want to ask somebody something during an ongoing conversation without ending it, you can use the query function. The ongoing conversation is interrupted to call another party. Query: Call (no. 1) Omit with pulse dialling) Internal calling number e.g.

  • Page 8: Alternation (From A Query Conversation

    1. 6 Alternation (from a query conversation) Your PBX gives you the option of speaking alternately to two parties. For alternation with two external parties, you normally need the support of the exchange (alternation (HOLD) ISDN feature). You can, however, also carry out alternation without the exchange, since the PBX supports alternation via the second B channel.

  • Page 9: Transferring A Conversation (From A Query Conversation

    1. 8 Transferring a Conversation (from a Query Conversation) Transferring from a query conversation: Query conversation (no. 2) Replace the handset – the other two parties are connected Transferring an external conversation to another external extension On your own telephone set, either set an appropriate authorization (user program) or initiate one of the two external conversations by punching in and the access digit (ChapterExter-...

  • Page 10: Carrying Out Pick-Up (With Calls To Another Telephone

    67 91 Directed S port (with ETS-4308 I with two external S ports only) with You are charged for the transferred conversation. A conversation that is transferred in this way may last a maximum of 30 minutes. This is for safety reasons, since if you transfer by mistake the time announcement and the weather forecast, for example, this could lead to an infinitely long conversation.

  • Page 11: Using A Directed S Port (With Ets-4308 I With Two External S Ports Only

    1. 12 Using a directed S port (with ETS-4308 I with two external S ports only) If you are using your PBX in a two-family house, you can use the following function to settle the charges separately. Both families initiate external calls only by means of the S port that they pay for.

  • Page 12: Initiating A Group Call (Calling Several People At The Same Time

    You could, for example, initiate selectively a private external call via the 2nd S 90 3131 92 port (with ETS-4308 I with two external S ports only) as follows: 0815 4711 1. 15 Initiating a group call (calling several people at the same time) You can group the staff of a specific department (marketing, sales, etc.) into call groups to...

  • Page 13: Callback (The Called Telephone Is Engaged Or Nobody Lifts The Handset

    recognizes who the call is for. At users' lines to which fax machines or answering machines are connected, code calling may not be allowed, since these devices take calls automatically (see Chapter Setting Up Various Pieces of Equipment (Quick Configuration) on page I-40 in the Installation and Configuration Manual).

  • Page 14: Starting External Callback (Ccbs

    1. 17. 2 Starting external callback (CCBS) Your PBX supports ISDN feature completion of calls to busy subscriber (CCBS). Starting an internal callback on busy: b f 0 r f 2 f a Internal dial Access External calling Engaged Acknowledgement tone digit number...

  • Page 15: Intercom With Door Opening

    Return to door conversation If the door function is also set on relay no. 3 (with ETS-4308 I only – default setting), it is switched on at the same time as the door opener relay for 1-99 minutes. This means that it is used, for example, to automatically switch on and off staircase lighting.

  • Page 16: Call Protection (Do-Not-Disturb

    1. 20 Call protection (do-not-disturb) If you do not want to be reached, you can use the call protection feature to block your tele- phone for internal and external calls (e.g. because you don't want the phone in your nursery at home to ring at night).

  • Page 17: Parking And Transferring On A Ptmp Connection (External S Port

    Using a programming function, you can tell the PBX always to park external calls with code digits (see Chapter Setting the Code Digits for Parking on the Bus on page I-44 in the Installation and Configuration Manual). In the case of ETS-4308 I with two external S ports selectively initiate the external con- versation via the 1st S port.

  • Page 18: Using The Pbx To Take A Parked External Conversation

    Parking/switching over on bus function key on the ISDN telephone cannot be used The telephone uses this key to park on the internal S bus not on the external S port (see ChapterParking and Transferring on internal S bus on page B-18). 1.

  • Page 19: Call Forwarding (Redirecting Calls To Internal And External Telephones

    Setting up/deactivating follow-me: b 7 Q 20 Target Universal Internal calling number of telephone to be diverted, e.g. 33 telephone password for deactivate For general information on programming by telephone and the tones that are issued in this connection, refer to Page B-5 For redirected external calls, the target telephone needs outgoing access.

  • Page 20: Extension Call Forwarding (Redirect Telephone

    1. 27. 1 Extension call forwarding (redirect telephone) Permanently redirecting an individual telephone: b 7 Q Telephone to be Universal Internal calling number of target redirected password telephone, e.g. 33 Access digit and external calling number of target telephone Number of abbreviated dialling memory Activation/deactivation or switching over (the set target calling number is retained): b 7 Q Telephone to be...

  • Page 21: Msn/Ddi Call Forwarding (Redirect Calling Number

    MSN/DDI word tinuous tone) h h h h If you have an ETS-4308 I, enter in each case after the number of the MSN/DDI 1 1 1 1 2 2 2 2 memory the number of the associated S port (...

  • Page 22: Manually Switching Over Day/Night Mode

    1. 28 Manually switching over day/night mode Your PBX allows you to set for each of the extensions different outgoing access, call distri- bution, etc. (see user program). You can specify whether you want to activate and deactivate day and night operation time-controlled by the PBX's internal clock (see Chapter Day/night mode switching on page I-53 in the Installation and Configuration Manual) or whether you want this to be carried out manually at appropriate times, e.g.

  • Page 23: Carrying Out Room Monitoring

    Room monitoring can only be activated on one internal extension at the same time. If you try to set up a second telephone, the system issues the engaged tone after you punch in the number. To deactivate room monitoring simply replace the handset of the corresponding tele- phone.

  • Page 24: Acknowledging A Triggered Alarm (Ets-4308 I Only

    1. 31 Acknowledging a triggered alarm (ETS-4308 I only) The ETS-4308 I PBX has an alarm input. If this input's two connections (ALARM and GND) are connected together, the system issues an alarm (for more details on the switching input, refer to Chapter Technical Data on page I-82 in the Installation and Configuration Manual).

  • Page 25: Switching The Remote Switching Relay (By Telephone

    1. 32 Switching the remote switching relay (by telephone) If you are using your relays as universal switching relays, you have the option of remote- switching them from an internal or an external telephone. For information on setting this functionality for your relays, refer to Chapter Universal switching relay on page I-60 in the Installation and Configuration Manual.
  • Page 26 ETS-4016 FAX, ETS-4216 ETS-4308 I, ETS-2204 I, ETS-2106 I Rev 2 or an upward-compatible system to be able to read and change the programming of your PBX via an external connection between the two systems. Apart from this, he or she needs the user software for the customer's PBX.

  • Page 27: Automatic Firmware Update

    If the dealer uses an ETS-2106 I Rev. 2, ETS-4308 I, ETS-2204 I or an ETS-2104 I (or a newer ISDN system), data is transferred between the systems much more quickly, since the transfer is digital via the B channel. A normal configuration with a relatively old system takes between about 10 and 30 minutes, whereas the digital configuration takes less than one minute.

  • Page 28: Operating An Sd-420 System Display

    You can get information on new features in the Internet. The update changes the version number of the firmware. You can query it by means of the user program and by telephone (see Chapter Automatic Firmware Update on page I-69 in the Installation and Configuration Manual) or on an SD-420 system display (optional accessory) that may be connected.

  • Page 29: Troubleshooting

    Troubleshooting Due to the wide range of functions in your PBX, it is possible for operating errors to trigger unwanted functions. You could, for example, punch in a wrong number when program- ming using a telephone set. If you punch in a sequence of digits that the PBX doesn't know, you will hear the engaged tone.

  • Page 30: Possible Faults

    Remedy 2. 1 Possible Faults Deactivate call forwarding No dial tone Assign MSN/DDI (call distribution) Have the telephone inspected Possible Cause Grant outgoing access from the program- Power failure or mains plug not plugged in ming telephone/PC Defective connecting box or cable between Deactivate call protection telephone and connecting box System disturbed...
  • Page 31 The subscriber who wants to carry out exter- phones nal pick-up doesn't have appropriate outgo- The S module is plugged into the wrong ing access. slot (ETS-4308 I) All the B channels on the internal S port are Remedy assigned (ISDN telephone) Eliminate the wiring fault...

  • Page 32: Appendix

    Auerswald GmbH & Co. KG. Outside Germany, you should send it to the respec- tive main importer or distributor listed on the back of the manual.

  • Page 33: Index

    Index B: Operator’s Manual Call Alternating with two parties ....See Conference I: Installation and Configuration Manual diversion........See Call forwarding external ..............B-6 initiating ..............B-6 initiating using abbreviated dialling .......B-6 a/b adapter..........User program initiating via code call ..........B-12 Abbreviated dialling authorization ..User program internal ..............B-6 Abbreviated dialling memory.........
  • Page 34 Charges Conversation account ..........User program parking on the external S bus ......B-17 Call charge signal switching on/off....... I-54 parking on the PTMP connection......B-17 recording ..........User program relaying without announcement ......B-9 transfer switching on/off ........I-54 taking an existing ..........B-16 Checking the S connection transferring with announcement ......
  • Page 35 Door key Firmware assigning .............. I-61 querying version........... I-69 signalling number ......... User program updating ..............B-27 Door opening Firmware update allowing/forbidding........ User program changing the calling number ........ I-69 carrying out............B-15 querying the calling number ......... I-69 Door phone querying version...........
  • Page 36 Internal S MSN/DDI call forwarding Connecting the telephones ........I-12 activating/deactivating ........B-21 Internal S to abbreviated dialling number......B-21 Jumpers ............... I-13 to external calling number........B-21 Laying ..............I-13 Music functions Terminating resistors ........... I-13 music on hold, test-listening/choosing ....I-65 ISDN Setting operating mode of relay......I-58 connecting to the..........
  • Page 37 Printing call data Release numbers........User program on demand............I-56 Remote programming ...........B-25 starting/stopping ........... I-55 Remote switching Printing the call data allowing/forbidding ....... User program output format ........User program from an external telephone .........B-25 Private abbreviated dialling number from an internal telephone ........B-25 querying..............
  • Page 38 Setting up Tones by telephone (PTMP connection)......I-28 choosing dial tone mode........I-66 by telephone (PTP connection)......I-35 External dial tone ..........I-66 ISDN telephones..........I-13 sequence of tones for long abbreviated dialling Set-up number..........User program System/Brief Description........I-5 special dial tone "call protection etc." ....I-67 Shutting down extensions........

  • Page 39: Customer Service

    Customer Service If you have any queries about your AUERSWALD telephone system, please contact your dealer. Our close ties with our authorized dealers, appropriate training courses and a reg- ular flow of information make our authorized dealers your and our competent partners.
  • Page 40 Auerswald GmbH & Co. KG Hordorfer Str. 36 D-38162 Cremlingen Internet http://www.auerswald.de...

This manual is also suitable for:

Ets-2106 iEts-2204 i ets-2206 i

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