Appendix; Troubleshooting And Solutions - EVOC EIC-3011 User Manual

Appendix

9. Appendix

9.1 Troubleshooting and Solutions

Common
Malfunctions
The device is not
operating
The external
display is black
Possible Reasons
No power supply
Improper device
operating environment
The display has not
been turned on
The display is under
"power saving" mode
The luminance control
is set to "Black".
Power cable or display
cable is not connected
Troubleshooting and Solution
Please check the power supply
and the power cable/connector.
1. Check the
conditions;
2. Please wait for twelve hours
before powering on the device
shipped in cold weather.
Turn on the display
Press any key on the keyboard.
Increase the screen luminance by
luminance control. Please refer
to the instructions of the display
for detailed information.
1. Please check whether the
power cable is
connected with the display, the
system unit or the ground port.
2. Please check whether the
display cable is
connected with the display and
the system unit.
3. Contact Technique Support if
the screen remains black after
implementing the
measures.
EIC-3011
environment
correctly
correctly
above
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