Dell 3000 Series Service Manual

With optical drive
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Inspiron 15
3000 Series
Service Manual (with optical drive)
Regulatory Model: P47F
Regulatory Type: P47F001

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Summary of Contents for Dell 3000 Series

  • Page 1 Inspiron 15 3000 Series Service Manual (with optical drive) Regulatory Model: P47F Regulatory Type: P47F001...
  • Page 2 Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property ™ laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. 2016–01...
  • Page 3: Table Of Contents

    Contents 1 Before working inside your computer..................... 7 Before you begin ...................................7 Safety instructions.................................7 Recommended tools................................8 2 After working inside your computer....................9 3 Removing the battery........................10 Procedure....................................10 4 Replacing the battery........................11 Procedure....................................11 5 Removing the optical drive......................12 Prerequisites..................................
  • Page 4 Post-requisites..................................24 13 Removing the memory module....................25 Prerequisites..................................25 Procedure..................................... 25 14 Replacing the memory module....................26 Procedure..................................... 26 Post-requisites..................................26 15 Removing the wireless card....................... 28 Prerequisites..................................28 Procedure..................................... 28 16 Replacing the wireless card......................29 Procedure..................................... 29 Post-requisites..................................30 17 Removing the power-button board....................31 Prerequisites..................................
  • Page 5 Post-requisites..................................39 25 Removing the heat-sink assembly....................40 Prerequisites..................................40 Procedure..................................... 40 26 Replacing the heat-sink assembly....................42 Procedure..................................... 42 Post-requisites..................................42 27 Removing the fan........................43 Prerequisites..................................43 Procedure..................................... 43 28 Replacing the fan........................45 Procedure..................................... 45 Post-requisites..................................45 29 Removing the system board...................... 46 Prerequisites..................................
  • Page 6 44 Replacing the display hinges...................... 73 Procedure..................................... 73 Post-requisites..................................73 45 Removing the palm rest......................74 Prerequisites..................................74 Procedure..................................... 74 46 Replacing the palm rest......................76 Procedure..................................... 76 Post-requisites..................................76 47 Flashing the BIOS........................77 48 Getting help and contacting Dell....................78 Contents...
  • Page 7: Before Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.
  • Page 8: Recommended Tools

    CAUTION: Press and eject any installed card from the media-card reader. Recommended tools The procedures in this document may require the following tools: • Phillips screwdriver • Plastic scribe Before working inside your computer...
  • Page 9: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, and cables you removed before working on your computer. 3.
  • Page 10: Removing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure Procedure 1. Close the display and turn the computer over.
  • Page 11: Replacing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure Procedure 1. Close the display and turn the computer over.
  • Page 12: Removing The Optical Drive

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites Remove the battery.
  • Page 13 1. screw 2. optical drive 3. optical-drive bezel 4. optical-drive bracket Removing the optical drive...
  • Page 14: Replacing The Optical Drive

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.
  • Page 15: Removing The Keyboard

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites Remove the battery.
  • Page 16 5. Open the latch and disconnect the keyboard cable from the system board. 1. latch 2. keyboard cable 3. keyboard 4. palm-rest assembly 6. Lift the keyboard, along with the cable, off the palm-rest assembly. Removing the keyboard...
  • Page 17: Replacing The Keyboard

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.
  • Page 18: Removing The Base Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.
  • Page 19 3. Close the display and turn the computer over. 4. Remove the screws that secure the base cover to the palm-rest assembly. 1. screws (13) 2. base cover 3. palm-rest assembly 5. Using your fingertips, gently pry the base cover off the palm-rest assembly. 1.
  • Page 20 1. base cover 2. optical-drive interposer 3. tabs (2) 4. optical-drive cable Removing the base cover...
  • Page 21: Replacing The Base Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.
  • Page 22: Removing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 23 1. hard-drive assembly 2. interposer 5. Remove the screws that secure the hard-drive bracket to the hard drive and lift the hard-drive bracket off the hard drive. 1. screws (4) 2. hard-drive bracket 3. hard drive Removing the hard drive...
  • Page 24: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Topics: •...
  • Page 25: Removing The Memory Module

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.
  • Page 26: Replacing The Memory Module

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.
  • Page 27 4. Replace the battery. Replacing the memory module...
  • Page 28: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.
  • Page 29: Replacing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites...
  • Page 30: Post-Requisites

    3. antenna cables (2) 4. notch 5. tab 6. wireless-card slot Post-requisites 1. Follow the procedure from step 3 to step 7 in “Replacing the base cover”. 2. Replace the keyboard. 3. Follow the procedure from step 4 to step 5 in “Replacing the optical drive”.
  • Page 31: Removing The Power-Button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.
  • Page 32 4. Peel the tape that secures the power-button board to the palm-rest assembly. 5. Remove the screw that secures the power-button board to the palm-rest assembly. 6. Note the power-button board cable routing and peel it off the palm-rest assembly. 7.
  • Page 33: Replacing The Power-Button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.
  • Page 34: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.
  • Page 35: Replacing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.
  • Page 36: Removing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.
  • Page 37: Replacing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.
  • Page 38: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 39: Replacing The Coin-Cell Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board.
  • Page 40: Removing The Heat-Sink Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 41 5. system board 3. Lift the heat-sink assembly off the system board. 4. Remove the fan. Removing the heat-sink assembly...
  • Page 42: Replacing The Heat-Sink Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and fan are reinstalled together.
  • Page 43: Removing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.
  • Page 44 1. fan 2. tape 3. fan cable Removing the fan...
  • Page 45: Replacing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.
  • Page 46: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 47 1. latch 2. power-button board cable 3. touch-pad cable 4. latch 4. Close the display and turn the computer over. 5. Remove the screw that secures the wireless-card bracket to the system board. 6. Remove the screw that secures the display hinge to the system board. 7.
  • Page 48 1. screw 2. display hinge 3. speaker cable 4. screw 5. wireless-card bracket 8. Lift and hold the speaker to release the system board from the palm-rest assembly. 9. Carefully lift the system board from the inner edge and release the ports from the slots on the palm-rest assembly. 10.
  • Page 49 3. palm-rest assembly 4. speaker 11. Peel the tape that secures the I/O-board cable to the system board. 12. Open the latch and disconnect the I/O-board cable from the system board. 13. Disconnect the power-adapter port cable from the system board. 14.
  • Page 50: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 51: Removing The Touch Pad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.
  • Page 52 3. palm-rest assembly 2. Remove the screws that secure the touch-pad bracket to the touch pad. 3. Peel the tape that secures the touch-pad bracket to the touch pad. 4. Open the latch and disconnect the touch-pad cable from the touch pad. 1.
  • Page 53 1. touch pad 2. palm-rest assembly Removing the touch pad...
  • Page 54: Replacing The Touch Pad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.
  • Page 55: Removing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.
  • Page 56 1. palm-rest assembly 2. screw 3. power-adapter port 4. power-adapter port cable Removing the power-adapter port...
  • Page 57: Replacing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.
  • Page 58: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 59 1. display hinge 2. screws (2) 3. antenna cables (2) 4. routing guides (2) 5. display cable 6. palm-rest assembly 4. Open the palm-rest assembly. 1. palm-rest assembly 2. display assembly 5. Carefully lift the palm-rest assembly, at an angle, off the display assembly. Removing the display assembly...
  • Page 60 1. palm-rest assembly 2. display assembly 6. Place the display assembly on a clean, flat surface. 1. display assembly Removing the display assembly...
  • Page 61: Replacing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.
  • Page 62: Removing The Display Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 63 1. display bezel 2. display panel Removing the display bezel...
  • Page 64: Replacing The Display Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the display bezel with the display back-cover and gently snap the display bezel into place.
  • Page 65: Removing The Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 66 1. screws (4) 2. display panel 3. display back-cover 3. Peel the tape that secures the display cable to the display back-cover. 4. Open the latch and disconnect the display cable from the display back-cover. 5. Lift the display panel off the display back-cover. 1.
  • Page 67: Replacing The Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.
  • Page 68: Removing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 69 1. display back-cover 2. camera 3. plastic scribe 4. camera cable Removing the camera...
  • Page 70: Replacing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.
  • Page 71: Removing The Display Hinges

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 72 1. screws (6) 2. latches (2) 3. display hinges (2) 4. display back-cover Removing the display hinges...
  • Page 73: Replacing The Display Hinges

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.
  • Page 74: Removing The Palm Rest

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 75 1. palm rest Removing the palm rest...
  • Page 76: Replacing The Palm Rest

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Place the palm rest on a clean and flat surface.
  • Page 77: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: 1. Turn on the computer. 2. Go to www.dell.com/support. 3. Click Product Support, enter the Service Tag of your computer and click Submit.
  • Page 78: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Information about Dell products and services www.dell.com Windows 8.1 and Windows 10 Dell Help & Support app Windows 10 Get started app Windows 8.1...

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Inspiron 15

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