Customer Support - NRG Systems Hybrid XT Vane Product Manual

NRG Product Manual
Hybrid XT Vane

CUSTOMER SUPPORT

NRG Systems offers a variety of support options to help you get the most from your NRG Systems product. If you have
questions about your NRG Systems product, first look in the printed product documentation, the Knowledge Base and
the Technical Forum contained in the Tech Support section of the NRG Systems web site. If you cannot find the answer,
contact your salesperson or NRG Systems Technical Support for assistance using the information below. Customer
support is available 8:30 AM to 5:00 PM EST, Monday through Friday.
NRG Systems
110 Riggs Road
Hinesburg, Vermont
05461 U.S.A.
When you call or email, you should have the appropriate product documentation at hand and be prepared to give the
following information:

Customer name

Who purchased equipment

Item number or description

Serial number

When equipment was purchased

Where equipment is installed - terrain conditions

Description of the problem with some detail

What events took place leading up to the problem

What you have tried while attempting to solve the problem
NRG Systems maintains an extensive website which includes an in-depth customer support area for NRG Systems
customers. If you need assistance at times other than our regular business hours, we suggest visiting our website,
www.nrgsystems.com.
All instruments, sensors, software and towers manufactured by NRG Systems are designed to be reliable and easy to
use. We welcome your comments and appreciate your help in making NRG Systems products the best available.
HybridXT_Vane_Manual
Rev 13.0
Telephone: 802-482-2255
FAX: 802-482-2272
Email: support@nrgsystems.com
support@nrgsystems.com | Page 4
7 February 2017