Warranty & Repair - NRG Systems Hybrid XT Vane Product Manual

NRG Product Manual
Hybrid XT Vane
WARRANTY & REPAIR
NRG Systems (NRG) warrants its products for a period of two years from date of original purchase solely
for the benefit of the original consumer purchaser. If this product is determined to be defective in
materials or workmanship, NRG will, at NRG's option, repair or replace this product without charge. This
warranty does not cover damage due to improper installation or use, accident or misuse, damages due
to any unauthorized service or lightning. This warranty also will not apply if any seal on any instrument
or sensor is broken, if any cable has been severed, or the equipment was not adequately grounded.
Always power the heater on your Hybrid XT sensor! Failure to maintain constant
heating may lead to corrosion or inferior sensor performance. Constant heating
prevents condensation from forming on the bearings, enabling the sensor to
achieve a 10 year service cycle. If the sensor is used without the heater, the warranty will be void
To return a defective product, request an RMA (return merchandise authorization) number by calling us
at the number below or by emailing support@renewablenrgsystems.com, or by submitting a request
through our website's Technical Support area.
Please provide the serial number of the item as well as date of purchase. No products will be accepted
for warranty work without an RMA number. The product must be returned, postage prepaid, to NRG
with a brief description of the problem, RMA number and a return address with phone number.
The foregoing limited warranty is given in lieu of all other warranties, express or implied. NRG
specifically disclaims all implied warranties including, but not limited to, any implied warranties of
merchantability and fitness for a particular purpose.
The above limited warranty expressly excludes, and NRG shall not be liable for, any incidental or
consequential damages caused by or related to the selection, use of, inability to use or malfunction of
this product.
NRG will make a good faith effort to repair or replace promptly any product which proves to be
defective within the warranty period. First, contact NRG or the representative from whom the product
was purchased and ask for an RMA number. Inspect your shipments for damage to packages or missing
packages immediately upon receipt. Record any such exceptions on the freight receipt of the delivery
agent. If any contents are damaged or missing, report this in writing to the freight carrier and send NRG
a copy of the damage report. If you insured the shipment yourself, report any damages to your
insurance carrier.
Tel: 802-482-2255 Fax: 802-482-2272
email: support@nrgsystems.com
website: https://www.nrgsystems.com/technical-support
HybridXT_Vane_Manual
Rev 13.0
support@nrgsystems.com | Page 19
7 February 2017