Guarantee - Ravelli Francesca User And Maintenance Manual

01/02/2016
User and maintenance manual for stoves with RDS technology
Pag.34
The condition of FIREX 600 is therefore a thermometer to understand whether the combustion is good or not.
FIREX 600 LIGHT – GOOD COMBUSTION
FIREX 600 DARK – POOR COMBUSTION
Firex 600 does not require special maintenance, it only has to be dusted with a soft brush to remove the ash that is deposited during combustion.
Abrasive sponges to clean to most resistant waste should not be used as they could compromise the thickness of the FIREX600 panel,
creating critical points of breakage.
The tube of the vacuum cleaner should not be used in direct contact with FIREX 600.
Wet cloths should not be used to clean FIREX 600.
FIREX 600 is resistant to heat but not to knocks; handle with care if moved.
FIREX 600 may show a slight abrasion after a few hours of functioning, this is perfectly normal as the flame creates microgrooves in the
panel without compromising it.
The duration of FIREX 600 depends only on how maintenance is carried out.
The pellet stove is a generator of heat with a solid fuel and as such requires servicing by qualified personnel at least once a
year at the start of the season. This maintenance has the purpose of ascertaining and ensuring the perfect efficiency of all the
components.
We recommend you draw up an annual contract for maintenance of the product with your installer/dealer.

12. Guarantee

12.1. Certificate of Guarantee
Ravelli thanks you for the confidence you have placed in it with the purchase of one of our pellet stoves and invites the purchaser to:
- examine the instructions for the installation, use and maintenance of the stove.
- examine the conditions of guarantee shown below.
The enclosed coupon must be filled in and stamped by the installer. If this does not occur, the product will not be covered by the
guarantee.
12.2. Conditions of guarantee
The limited guarantee covers defects of manufacturing materials, on condition that the product has not been broken due to an incorrect
use, carelessness, wrong connections or errors of installation.
The following are not covered by guarantee:
- vermiculite (Firex 600);
- the glass of the door;
- the fibre gaskets;
- the painting;
- the fire pot;
- ignitor;
- the cast majolica;
- any damage caused by inappropriate installation and/or handling of the stove and/or shortcomings by the consumer.
The use of poor quality pellets or of any other material could damage components of the stove causing the termination of their guarantee
and the annexed responsibility of the manufacturer.
The pellets which meet the requisites listed in the chapter on them should be used.
All damage caused by transport are not acknowledged, therefore please carefully check the goods on receipt, immediately advising the
dealer of any damage.
All the manufacturer's guarantees are shown here and no complaint may be made to the manufacturer according to any other guarantee,
report or request.
For guarantee claims and instructions for return shipments please refer to your local dealer.
The guarantee coupon must be detached and sent to the following address within eight days of purchase:
Ravelli c/o Aico S.p.A.
Via Kupfer 31
25036
Palazzolo s/O Brescia ITALY
12.3. Information and problems
For any information or problems, please contact your dealer or service centre, the only people who can meet any request you may have
end, if necessary, who can intervene directly.