Oticon Medical Ponto 4 Instructions For Use Manual
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Oticon Medical Ponto 4 Instructions For Use Manual

Bone anchored hearing system
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Instructions for Use
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Summary of Contents for Oticon Medical Ponto 4

  • Page 1 Bone Anchored Hearing System Instructions for Use Sound processor...

  • Page 3: The Instructions For Use

    The Instructions for Use The Ponto 4 sound processor is intended for improvement of hearing for patients with conductive or mixed hearing losses, whether unilaterally or bilaterally fitted, or for those with single sided deafness. It is designed so that it can be optimised for each individual person.

  • Page 4: Table Of Contents

    About: The Instructions for Use ..................3 In the box ......................6 Processor view ....................7 The Ponto bone anchored hearing system ............8 Start up and Handling: Turning the sound processor ON and OFF ............10 When to replace the battery ................11 How to replace the battery ................
  • Page 5 Left and right indication (when using two sound processors) ......38 More info: Service and repair ....................39 Ponto 4 is compatible with the following articles ..........40 Compatibility Guide ..................41 Common problems and their possible solutions ..........43 Manufacturer’s warranty ...................44 Important information ..................

  • Page 6: In The Box

    In the box • Ponto 4 sound processor • Ponto Case • Batteries (size 312) • Safety line • Plug for programming socket, including left/right indication • Ponto 4 stickers • Test rod • Abutment covers, black and beige • Tamper resistant battery drawer kit...

  • Page 7: Processor View

    Processor view Battery drawer (with nail grip or Microphone inlets tamper resistant) Coupling LED (light diode) Safety line attachment Warning: The sound processor, batteries, parts and accessories are not toys and should be kept out of reach of children and anyone who might swallow these items or otherwise cause injury to themselves.

  • Page 8: The Ponto Bone Anchored Hearing System

    This method works independently of the function of the ear canal and middle ear. Therefore, Ponto 4 is a possible solution for hearing losses where there is a problem in the outer or middle ear preventing sound from reaching the inner ear.
  • Page 9 Abutment Sound processor Implant...

  • Page 10: Turning The Sound Processor On And Off

    Turning the sound processor ON and OFF The battery drawer is also used to switch the sound processor on and off. To save bat- tery life, make sure your sound processor is switched off when you are not wearing it. During longer storage, it is recommended that you remove the battery from the sound processor.

  • Page 11: When To Replace The Battery

    When to replace the battery When it is time to replace the battery, you will hear three beeps repeated in moder- ate intervals until the battery runs out. The battery lifetime depends on the listening environment.   Three beeps* Four descending tones = The battery is running low = The battery has run out...

  • Page 12: How To Replace The Battery

    How to replace the battery 1. Open 2. Uncover Ponto 4 uses a size 312 zinc-air battery. Use high- quality zinc-air batteries for optimal performance. Remove the sticky label from the + side of the new battery. Fully open the battery Note: Wait 2 minutes drawer.
  • Page 13 3. Insert 4. Close MultiTool Insert the new battery Close the battery drawer. Note: A MultiTool can be used for battery into the battery drawer. The sound processor will change. Use the magnetic Make sure the + side is play a jingle. end to remove and insert facing down.

  • Page 14: Connection

    Connection To safely and comfortably connect the sound processor, tilt it slightly and carefully push it onto the abutment. It is important to keep hair out of the way when the sound processor is connected to the abutment.

  • Page 15: Disconnection

    Disconnection The sound processor is safely and comfortably disconnected by carefully tilting it away from the abutment.

  • Page 16: Correct Position

    Correct position To get optimal performance from the directional microphone system, the sound processor should be positioned vertically with the microphone inlets positioned horizontally. Note: Please note, it is important that the sound processor does not touch anything, e.g. the ear, skin or a hat. This can cause feedback (a whistling sound).
  • Page 17 Microphones Correct Incorrect position position...

  • Page 18: Optional Features And Accessories

    Optional features and accessories The features and accessories described in the following pages are optional. Please contact your hearing care professional to find out how your sound processor is programmed. If you experience difficult listening situations, a special programme may be helpful. These are programmed by your hearing care professional.

  • Page 19: Tamper Resistant Battery Drawer

    Tamper resistant battery drawer Your hearing care professional can attach a tamper resistant battery drawer. To unlock the tamper resistant drawer insert the tip of the tool into the hole on the left side of the battery drawer. Lever the tool against the sound processor and press downwards to open the battery drawer.

  • Page 20: Volume Control

    Volume control The volume can be controlled from a Bluetooth-connected device, e.g. Smartphone, connectivity products etc. (see pages 24 –28). When the volume is changed, it will be indicated by beeps. When the maximum or minimum volume has been reached three beeps are heard.

  • Page 21: Programmes

    Programmes By default, your sound processor has one programme, your hearing care professional can define more. To change the programme use your Bluetooth-connected device e.g. Smartphone or Remote Control. To be filled out by the hearing care professional. Programme Sound you will hear When to use when activated ...

  • Page 22: Mute

    Mute Use the mute function if you need to silence the sound processor in shorter periods of time. Your sound processor can be muted by using one of the following optional devices: Oticon ON App ConnectClip Remote Control 3.0 How to unmute your sound processor The sound processor can be unmuted using one of the optional devices.

  • Page 23: Use The Sound Processor With Iphone And Ipad

    Use the sound processor with iPhone and iPad Your sound processor is a Made for iPhone device and allows for direct communica- ® tion and control with iPhone, iPad or iPod touch . For assistance in using these prod- ® ®...

  • Page 24: Pairing The Sound Processor With Iphone

    Pairing the sound processor with iPhone 1. Settings 2. General 3. Accessibility Bluetooth Accessibility Hearing Aids General Open your iPhone and go On the “General” screen, On the “Accessibility” to “Settings”. Make sure choose “Accessibility”. screen, choose “Hearing Bluetooth is on. Then Aids”.
  • Page 25 4. Turn on 5. Hearing devices 6. Your hearing device ✓ William’s sound processor Oticon Medical Ponto 4 ✓ William’s sound processor Oticon Medical Ponto 4 Open and close the bat- Check if your iPhone has Here you can see the...

  • Page 26: Oticon On App

    Oticon ON App Oticon ON App for iPhone, iPad, iPod touch and Android™ devices offers an intuitive and discreet way to control your sound processor. The App is available on the App Store ® and on Google Play™. When installing Oticon ON App on iPad, search for iPhone apps in App Store.

  • Page 27: Wireless Accessories

    Wireless accessories Your sound processor offers wireless connection to a range of wireless accessories. ConnectClip TV Adapter 3.0 When ConnectClip is paired with your TV Adapter is a wireless transmitter of mobile phone, you can use the sound sound from TV and electronic audio processor as a handsfree headset.

  • Page 28: Sound And Led Indications

    Sound and LED indications Different sound indications and LED light patterns help caregivers, parents, and teachers to operate the sound processor and to give instructions on relevant functions and modes of the sound processor. The different setting options are listed on the following pages.
  • Page 29 Sound Programme status LED Comments Programme 1 1 beep Programme 2 2 beeps Programme 3 3 beeps Continuously repeated repeated three times Programme 4 4 beeps with small pauses Wireless accessories 2 beeps incl. microphone Wireless accessories 2 beeps Green, short blink Green, long blink Orange, short blink Orange, long blink...
  • Page 30 On/Off Sound LED comments Start-up jingle Shown one time 4 descending tones Volume Sound 2 beeps Preferred volume Minimum/maximum Shown one time 3 beeps volume 1 beep Volume up/down Mute activated on Oticon Repeated three times ON App, ConnectClip or Remote Control 3.0 Green, short blink Green, long blink...
  • Page 31 Warnings Sound LED comments Battery low 3 beeps Continuously repeated indication 4 descending Battery shut down tones Repeated 8 beeps Microphone service four times with small check needed pauses Orange, short blink Orange, long blink...

  • Page 32: Sound Processor Maintenance

    Sound processor maintenance Your sound processor is dust tight and protected against ingress of water, which means it is designed to be worn in daily life situations. However, the sound proces- sor is not waterproof. If the sound processor accidentally gets wet, open the battery drawer and let the sound processor dry.

  • Page 33: Skin Hygiene

    Skin hygiene Daily cleaning In order to reduce the risk of skin infections around the abutment, it is important to maintain a good daily cleaning routine. Before the skin has fully healed, antibacterial soap and non-alcohol baby wipes may be used to clean the area around the abutment. When healing has progressed, you should start using a cotton swab or a soft brush.
  • Page 34 Cleaning every few days In addition to the daily cleaning routines, the skin should be cleaned more thoroughly to remove debris at least twice a week. During hair washing, debris becomes softer and is easier to remove. The cleaning brush should still be used with care. If you have persistent problems with soreness surrounding the abutment, contact your ENT clinic.

  • Page 35: Accessories

    Accessories Safety line The safety line is designed to help you avoid dropping your sound processor during physical activity or in other situa- tions where the device could fall off. To avoid dropping your sound processor, attach the safety line to the sound proces- sor and the clip to your clothing.
  • Page 36 Test rod The test rod allows you to listen to the sound processor without connecting it to an abutment. Connect your Ponto 4 to the test rod and press it against your head to listen. When holding the rod, your hand should not touch the sound processor.

  • Page 37: Plug For Programming Socket

    Plug for programming socket The sound processor comes with a black plug in the programming socket. The safety line can be threaded while using the plug and it does not need to be removed from the device. If removal is needed, the tool for opening the tamper resistant battery drawer can be used.

  • Page 38: Left And Right Indication (When Using Two Sound Processors)

    Left and right indication (when using two sound processors) The Ponto 4 devices are non-side specific and will be programmed to the left or right side by your hearing care professional. To help distinguish between the devices, left and right indication plugs can be inserted in the programming socket. Your hearing...

  • Page 39: Service And Repair

    Service and repair If your Ponto 4 sound processor does not function properly, please contact your clinic to get it checked. Contact person at the Audiology Clinic – name and contact information: Contact person at the ENT Clinic – name and contact information:...

  • Page 40: Ponto 4 Is Compatible With The Following Articles

    Ponto 4 is compatible with the following articles Description Article Abutments in Oticon Medical Ponto implant system Genie Medical BAHS (Fitting software, version 2019.1 or later) Ponto Softband Oticon Medical accessories SoundConnector Test band Head band ConnectClip TV Adapter 3.0 Oticon A/S accessories Remote Control 3.0...

  • Page 41: Compatibility Guide

    Compatibility Guide Description Article Baha abutments (90305, 90410) ® Compatible products Baha implants with abutment (90434, 90480) ® from Cochlear Bone Anchored Baha audio adapter (90065) Solutions AB (BAS) ® Baha telecoil unit (90185) ® Baha BA300 Series abutments ® Incompatible products Baha BA210 Series abutments...

  • Page 42: Common Problems And Their Possible Solutions

    Common problems and their possible solutions Symptom Possible causes Worn-out battery No sound Sound processor is on stand-by (mute) Dirt in the coupling or sound inlet Intermittent or Moisture reduced sound Worn-out battery Whistling noise Sound processor is touching something...
  • Page 43 Solutions Change battery pages 12 –13 Check the Oticon ON App if mute is enabled page 22 Clean the sound processor page 32 Open the battery drawer and let the sound processor dry in its case page 10 Change battery pages 12 –13 Check if the sound processor is pages 16–17...

  • Page 44: Manufacturer's Warranty

    Manufacturer’s warranty Oticon Medical sound processors are covered by a limited warranty issued by the manu- facturer for a period of 12 months from the date of delivery. This limited warranty covers manufacturing and material defects in the sound processor itself, but not batteries.

  • Page 45: Important Information

    Important information • It is important to follow the skin hygiene guidelines. Please contact your ENT clinic if you have questions or concerns. • Always keep your sound processor in its case when not in use to protect it from dust and dirt.
  • Page 46 • At the airport, inform the personnel that you are wearing implantable hearing devices. Recommendation whether or not to remove the sound processor(s) will be given at the security check point. • When travelling by plane, turn the instruments off during take off and landing to disable Bluetooth, unless Bluetooth is permitted by the flight personnel.

  • Page 47: Regulatory Compliance Statements

    Regulatory compliance statements Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compli- ance could void the user’s authority to operate the equipment.
  • Page 48 • Consult the dealer or an experienced radio/TV technician for help. The legal manufacturer hereby declares that this Ponto 4 is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU. Declaration of conformity is available at: Oticon Medical AB.
  • Page 49 The sound processor contains a radio transceiver using Bluetooth Low Energy (BLE) and a proprietary short-range radio technology, both working at 2.4 GHz. The 2.4 GHz radio transmitter is weak and is always below 4 dBm EIRP in total radiated power. Due to the limited size available on the device, relevant approval markings are found in this document.

  • Page 50: Warnings

    • If you drop the sound processor, make sure the shell is not cracked or any parts of the sound processor have broken. If you find something is wrong with your sound processor please contact your hearing care professional or local Oticon Medical representative.
  • Page 51 • Although unlikely, nearby electronic devices may be affected by your sound pro- cessor. In that case, move the sound processor away from the affected electronic device. • The sound processor is MR Unsafe. If you need to undergo MRI (Magnetic Reso- nance Imaging) the sound processor must be disconnected.
  • Page 52 Warnings • You should familiarise yourself fully with the following general warnings before us- ing your sound processor for your personal safety and to ensure correct use. • Please note that a hearing device will not restore normal hearing and will not pre- vent or improve a hearing impairment resulting from organic conditions.
  • Page 53 Usage of sound processors • Sound processors should be used only as directed and adjusted by your hearing care professional. • Never allow others to wear your sound processor. It is fitted to you. Choking hazards & risk of swallowing batteries •...
  • Page 54 Keep this in mind when you depend on warning sounds (e.g. when you are in traffic). When wearing Ponto 4 and an active implant • Caution must be taken with active implants. In general, follow the guidelines rec- ommended by manufacturers of implantable defibrillators and pacemakers regard- ing use of mobile phones and magnets.
  • Page 55 • If you have an active brain implant, please contact the manufacturer of your implantable device for information about the risk of disturbance. Heat and chemicals • The sound processor must never be exposed to extreme heat e.g. left inside a parked car in the sun.
  • Page 56 For USA only: Federal law restricts this device to sale by or on the order of a medical practitioner. • A prospective user of a bone anchored sound processor should always have a medical evaluation by a licensed physician to ensure that all medically treatable conditions that may affect hearing are identified and treated before a sound proces- sor is purchased.
  • Page 57 Children with hearing loss • In addition to seeing a physician for medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation, since hear- ing loss may cause problems in language development and educational and social growth of a child.

  • Page 58: Symbol Clarifications

    Symbol clarifications Waste from electronic equipment Reference number must be handled according to local regulations Serial number Type B Applied part IP Code classifies and rates the Manufacturer degrees of protection provided against the intrusion of solid objects (including body parts IP 57 Date of manufacture like hands and fingers), dust,...
  • Page 59 CE mark with notified body number Keep dry Keep away from small children to 55°C Temperature limits to which the reduce the risk of accidental swal- medical device can be exposed -25°C lowing, choking and strangulation. Bluetooth logo Registered trademark of Bluetooth SIG, Inc. where any use of such requires a license.
  • Page 60 Oticon Medical AB Datavägen 37B SE-436 32 Askim Sweden Tel: +46 31 748 61 00 0000197425000001 www.oticonmedical.com...

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