Skier's Choice Moomba Series 2019 Owner's Manual page 106

C A
USTOMER SSISTANCE
The sta at Skier's Choice, Inc. is concerned with your complete satisfaction. This includes the prompt resolution of any problems that may arise
during the warranty period. Normally, problems encountered may be e ciently and e ectively resolved by your Moomba Dealer. However, if a
problem cannot be handled by the Dealer or if a solution is not satisfactory to you as an Owner, please follow these steps to get the matter resolved:
S O
TEP NE
Discuss the problem with a member of your Moomba Dealer's management sta . It is most likely that the problem will be resolved at this level.
S T
TEP WO
If the Dealer management does not resolve the problem to your satisfaction, please have the problem and all action taken, documented by the
Dealer, then contact the factory Customer Service Representative at Skier's Choice, Inc.
Describe the original problem in detail to the Customer Service Representative. Be prepared to furnish appropriate documentation and the reasons
why service by the Dealer was unsatisfactory. If further action is required to resolve the problem, the Customer Service Representative will dictate
the appropriate action.
S T
TEP HREE
Finally, if after following these steps and providing documentation and after obtaining necessary authorization from the Customer Service
Representative to take additional action, the problem is still not resolved to your satisfaction, the President of Skier's Choice, Inc. will personally
review the problem and make a determination concerning a resolution.
© 2018 Skier's Choice, Inc.
Skier's Choice, Inc.
1717 Henry G. Lane Street
Maryville, TN 37801
Toll Free: (800) 970-3744
Tel: (865) 983-9924
Fax: (865) 983-9950
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