Remote Control; Error Messages; Troubleshooting Guide - Sony STR-DB798 Operating Instructions Manual

Remote control

The remote does not function.
• The 12, AUX and SOURCE buttons on the remote
are not available for receiver operation.
• Point the remote at the remote sensor
receiver.
• Remove any obstacles in the path between the
remote and the receiver.
• Replace all the batteries in the remote with new
ones, if they are weak.
• Check if the command modes of the receiver and
the remote is the same. If the command mode of
the receiver and the remote is different, you
cannot operate the receiver with the remote. To
switch the command mode of the receiver, press
?/1 to turn off the power. Then, press ?/1 while
pressing INPUT MODE. Each time you press
?/1, the command mode switches between
"C.MODE.AV2" and "C.MODE.AV1". (The
initial setting is "C.MODE.AV2".) To switch the
command mode of the remote, see "Selecting the
command mode of the remote" on page 53.
• Make sure you select the correct input on the
remote.
• You need to assign a component to the AUX and
MULTI CH buttons before you can use the
buttons to control your audio/video equipment.
For details, refer "Programming the remote" on
page 53.
• To activate the buttons with orange printing, press
ALT first before pressing the buttons.
• Before you use the V/v/B/b buttons for receiver
operation, press MAIN MENU. To operate other
components, press TOP MENU/GUIDE or AV
MENU after pressing the function button.
GB
60

Error messages

If there is a malfunction, the display shows a
message. You can check the condition of the
receiver by the message. Refer to the following
table to solve the problem.
on the
DEC. ERR.
Appears when the signal which the receiver cannot
decode (ex. DTS-CD) is input when "DEC. XXXX"
in the CUSTOMIZE menu is set to "DEC. PCM".
Set to "DEC. AUTO".
PROTECT
Irregular current is output from the speakers. The
receiver will automatically turn off after a few
seconds. Check the speaker connection and turn on
the power again. If this problem persists, consult
your nearest Sony dealer.
If you are unable to remedy the
problem using the

troubleshooting guide

Clearing the receiver's memory may remedy the
problem (page 16). However, note that all
memorized settings will be reset to their factory
settings and you will have to readjust all settings
on the receiver.
If the problem persist
Consult your nearest Sony dealer.
Reference sections for clearing
the receiver's memory
To clear
All memorized settings
Customized sound fields
See
page 16
page 39