Motorola ST7000 Feature User Manual

Motorola ST7000 Feature User Manual

Mobile release 18.5
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Mobile Release 18.5
ST7000 Feature User
Guide
APRIL 2019
*MN002958A01*
MN002958A01-AF
©
2019 Motorola Solutions, Inc. All rights reserved

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Summary of Contents for Motorola ST7000

  • Page 1 Mobile Release 18.5 ST7000 Feature User Guide APRIL 2019 *MN002958A01* MN002958A01-AF © 2019 Motorola Solutions, Inc. All rights reserved...
  • Page 2: Table Of Contents

    MN002958A01-AF Contents Contents List of Figures......................8 List of Tables....................... 9 Safety Information.....................10 Copyrights......................... 11 Chapter 1: General Information................12 1.1 Icon Conventions........................12 1.2 Using this Guide........................12 1.3 Feature and Service Availability.................... 12 Chapter 2: Getting Started..................13 2.1 Product Technical Information....................13 2.2 Before Power On........................
  • Page 3 MN002958A01-AF Contents 2.10 During a Call........................33 2.11 Entering TMO or DMO Mode....................33 2.12 Selecting Talkgroups......................33 2.13 One-Touch Buttons......................34 Chapter 3: Modes...................... 36 3.1 Trunked Mode Operation.......................36 3.1.1 Entering TMO Mode....................36 3.1.2 Making Group Calls in TMO..................36 3.1.3 Receiving Group Calls in Idle...................37 3.1.4 Receiving Group Calls during Ongoing Group Calls..........37 3.1.5 Dynamic Group Number Assignment (DGNA)............37 3.1.5.1 DGNA Reception..................37...
  • Page 4 MN002958A01-AF Contents 3.5.7 Alternating Hot Microphone..................46 3.5.8 Invisible Emergency....................46 3.5.9 Emergency Mode by Dialing..................46 3.5.10 Emergency Destination in Local Site Trunking............46 3.5.11 Exiting Emergency Operations................47 Chapter 4: Main Menu....................48 4.1 Scrolling through the Menu....................48 4.2 Menu Icons..........................48 4.3 Dialer.............................
  • Page 5 MN002958A01-AF Contents 4.5 Favorite Contacts........................60 4.5.1 Dialing through the Favorite Contacts List............... 61 4.6 Contacts..........................61 4.6.1 Dialing through the Contact List................62 4.7 Talkgroup..........................62 4.7.1 Setting Talkgroup Folders..................62 4.7.2 Setting Extended Talkgroup Folders................62 4.7.3 Setting Favorite Talkgroup..................63 4.8 Bluetooth..........................63 4.8.1 Bluetooth Settings....................63 4.8.1.1 Configuring Bluetooth Settings..............63 4.8.2 Enabling and Disabling Bluetooth................
  • Page 6 MN002958A01-AF Contents 4.11.3.1 Setting Language..................71 4.11.4 Tones........................71 4.11.4.1 All Tones....................71 4.11.4.2 D-PTT Tones....................72 4.11.4.3 D-PTT Preempt Group Call..............72 4.11.5 Time and Date....................... 72 4.11.5.1 Setting the Time Manually................73 4.11.5.2 Setting the Date Manually................ 73 4.11.5.3 Setting Time Offset.................. 73 4.11.5.4 Setting Automatic Updates for the Time and Date ........73 4.11.6 Accessory (Accry) Setup..................74 4.11.6.1 Selecting CORE/Other/Secondary Accessories........
  • Page 7 MN002958A01-AF Contents 5.7 SIM Card End-to-End Encryption..................83 5.8 Terminal Permanent Disable....................84 5.9 Terminal Temporary Disable or Enable................. 84 Appendix A: Tones....................85 Appendix B: LED Indications...................87 Appendix C: Troubleshooting..................88 Appendix D: Maintenance..................91 D.1 Extending Battery Life......................91 D.2 Battery Charging Temperature....................91 D.3 Additional Battery Warnings/Cautions...................91...
  • Page 8: List Of Figures

    Figure 9: Closing the SIM Connector Door.....................18 Figure 10: SIM/microSD Door Latch.......................18 Figure 11: Charger Mode Screen......................24 Figure 12: ST7000 Controls and Indicators....................25 Figure 13: Default Home Screen with Icons................... 28 Figure 14: Trunked Mode Operation...................... 36 Figure 15: Direct Mode Operation......................39 Figure 16: Communication through Repeaters..................41...
  • Page 9: List Of Tables

    MN002958A01-AF List of Tables List of Tables Table 1: Special Notations........................12 Table 2: Product Technical Information....................13 Table 3: Battery Icons..........................24 Table 4: Text Entry Screen Icons......................27 Table 5: Keys Usage..........................28 Table 6: Display............................28 Table 7: Trunked Mode Operation (TMO) Icons..................29 Table 8: Direct Mode Operation (DMO) Icons..................
  • Page 10: Safety Information

    Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following website: http://www.motorolasolutions.com Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
  • Page 11: Copyrights

    Motorola Solutions, Inc. Furthermore, the purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
  • Page 12: Chapter 1: General Information

    MN002958A01-AF Chapter 1: General Information Chapter 1 General Information Icon Conventions The documentation set is designed to give the reader more visual clues. The following graphic icons are used throughout the documentation set. DANGER: The signal word DANGER with the associated safety icon implies information that, if disregarded, will result in death or serious injury.
  • Page 13: Chapter 2: Getting Started

    MN002958A01-AF Getting Started Chapter 2 Getting Started This chapter contains basic information on how to use the radio. Product Technical Information Table 2: Product Technical Information Description Value Maximum Voltage 4.2 V Maximum Current Maximum RF Power 1.8 W Maximum Speaker 4 Ω...
  • Page 14: Replacing Antenna

    MN002958A01-AF Chapter 2: Getting Started 2.2.1 Replacing Antenna Procedure: 1 Remove the antenna by turning anti-clockwise. 2 Replace the new antenna by insert the screw-in base of the antenna into the antenna terminal on the top of the radio. 3 Turn clockwise until tight. IMPORTANT: Use only the antenna intended for the radio.
  • Page 15: Installing The Sim Card

    MN002958A01-AF Chapter 2: Getting Started 3 Remove the battery cover completely from the radio. To attach the battery cover: NOTICE: Ensure that the Battery Cover Latch is at the Unlock position before attaching the battery cover. 4 Insert the bottom tabs of the battery cover into the slot. 5 Press down on the middle part follow by the top part of the battery cover until it clicks.
  • Page 16: Figure 1: Opening The Sim/Microsd Door

    MN002958A01-AF Chapter 2: Getting Started Figure 1: Opening the SIM/microSD Door 3 Slide up and unlock the SIM connector door (as indicated by the arrow engraved on the SIM connector door). 4 Flip open the SIM connector door. Figure 2: Opening the SIM Connector Door 5 Insert the SIM card into the SIM connector slot, ensuring that the gold contact area is facing down.
  • Page 17: Removing The Sim Card

    MN002958A01-AF Chapter 2: Getting Started IMPORTANT: Ensure that the latch on the SIM/microSD door is locked in place before placing the battery into the radio. Figure 5: SIM/microSD Door Latch 8 Install the battery and attach the battery cover. 2.2.4 Removing the SIM Card Procedure: 1 Remove the battery cover and battery.
  • Page 18: Microsd Card

    MN002958A01-AF Chapter 2: Getting Started Figure 8: Removing the SIM Card 6 Close the SIM connector door and slide it to lock (as indicated by the arrow engraved on the SIM connector door). Figure 9: Closing the SIM Connector Door 7 Close the SIM/microSD door.
  • Page 19: Installing The Microsd Card

    MN002958A01-AF Chapter 2: Getting Started NOTICE: The radio only supports the following characters to compose file names: 1 Numeric digits. 2 English alphabetic characters. 3 Space. 4 Non-alphabetic characters: ! # $ % & ' ( ) - @ ^ _ ` { } ~. Before using non-alphabetic characters, make sure your computer system supports them.
  • Page 20: Removing The Microsd Card

    MN002958A01-AF Chapter 2: Getting Started 6 Close the microSD card holder and slide it to the lock position. 7 Close the metal cover door. IMPORTANT: Please ensure that the latch on the metal cover door is locked in place before placing the battery into the radio. 8 Install the battery.
  • Page 21 MN002958A01-AF Chapter 2: Getting Started 3 Slide to unlock the microSD card holder as indicated by the marking engraved on the microSD card holder. 4 Flip open the microSD card holder door. 5 Remove the microSD card from the microSD card holder. 6 Close the microSD card holder and slide it to lock.
  • Page 22: Installing The Battery

    MN002958A01-AF Chapter 2: Getting Started 8 Install the battery. 2.2.6 Installing the Battery Procedure: 1 Insert battery into the compartment as illustrated until the contacts align and the battery hooks in place. 2 Press the battery downward until it clicks. 2.2.7 Removing the Battery Prerequisites: Turn off the radio.
  • Page 23: Charging The Battery

    You can charge a battery separately or attached to a radio. IMPORTANT: Use only Motorola Solutions approved-chargers which provide optimal performance. Using other chargers may fail to fully charge, or reduce the life of the battery. Do not charge the battery in a hazardous area.
  • Page 24: Low Battery Indication

    MN002958A01-AF Chapter 2: Getting Started NOTICE: The Charger Mode screen does not remain on. The charging condition of a fully depleted battery only has its charging icon displayed after approximately 20–35 minutes. The red LED indicator serves as the primary indicator during the trickle charging state. To identify the charging status, check the LED Power Indicator.
  • Page 25: Controls And Indicators

    MN002958A01-AF Chapter 2: Getting Started Controls and Indicators Figure 12: ST7000 Controls and Indicators Annotation Description Power/Sleep/Wake button The Power/Sleep/Wake button is used to: • Turn the display on or off. • Turn the radio on or off. • Lock or unlock the Talkgroup Selector.
  • Page 26 MN002958A01-AF Chapter 2: Getting Started Annotation Description Audio Connector The 3.5 mm audio connector supports headset audio and microphone, and PTT on Motorola Solutions accessories. USB Connector The USB Type-C ™ connector supports charging and programming. Top Microphone The Top Microphone is activated during high-audio simplex calls.
  • Page 27: Powering On The Radio

    MN002958A01-AF Chapter 2: Getting Started Annotation Description Menu/OK menu icon The Menu/OK button is used to: • Select or enter context-sensitive menus. • Select the highlighted alphanumeric character in the dialing and messaging editors. • Show the dialing menu while in the dialing editor. NOTICE: To turn on the Touch User Interface, press the Power/Sleep/ Wake button.
  • Page 28: Keys Usage

    MN002958A01-AF Chapter 2: Getting Started Icon Description Punctuation and symbols 2.5.2 Keys Usage Table 5: Keys Usage Description Up menu icon Press to scroll through the letters, numbers, or symbols. Down menu icon Press to scroll through the letters, numbers, or symbols.
  • Page 29: Configurable Idle Screen

    MN002958A01-AF Chapter 2: Getting Started 2.6.1 Configurable Idle Screen Your service provider can configure the information that is displayed on the idle screen below the status icon area. The displayed information depends on the radio configuration and services supported. • Scan List Alias •...
  • Page 30: Table 9: General Icons

    MN002958A01-AF Chapter 2: Getting Started Icon Description DMO Repeater Communication Mode Indicates that the Repeater or GW + Rep option in DMO mode is selected. This icon has the following states: • Solid – when the radio has detected the repeater, for example, when the radio receives a presence signal.
  • Page 31: Holding Your Radio

    MN002958A01-AF Chapter 2: Getting Started Icon Description • For the manually entered private number, • When transmitting voice in Group Calls, • When transmitting voice in Simplex Private Calls. Blinking, when E2EE is enabled: • When receiving voice in Group Calls, •...
  • Page 32: High Or Low Audio Toggle

    MN002958A01-AF Chapter 2: Getting Started Duplex Calls When using low audio, hold your radio as you would a telephone. Speak into the bottom microphone. Listen through the earpiece. Keep the antenna at least 2.5 cm from your head and body. Lapel/Shoulder Use For Group and Private Calls turn your head towards your shoulder/lapel, and speak directly into the top microphone.
  • Page 33: During A Call

    MN002958A01-AF Chapter 2: Getting Started 2.10 During a Call During the call, if the audio is routed to different setting, the following is displayed: Table 10: During the Call Audio Setting Displayed Notification Audio goes to the main Speaker HIGH speaker Audio goes to the earpiece Speaker LOW...
  • Page 34: One-Touch Buttons

    MN002958A01-AF Chapter 2: Getting Started 2.13 One-Touch Buttons The One-Touch Button (OTB) feature allows you to activate a feature by a long key press of the programmable button. Table 11: One-Touch Button Features Feature Description Activation of Covert Solu- Turns Covert Solution on or off. tion Bluetooth Smart Proximity Activates scaning for Bluetooth Smart Proximity Pairing.
  • Page 35 MN002958A01-AF Chapter 2: Getting Started Feature Description Toggle Bluetooth Discov- Turns Discoverable Mode on or off. erable Mode Toggle RF Power Class Toggles the RF Power Class between high and normal. Toggle Speaker During Enables or disables the loudspeaker during a call. Call Turn On/Off Bluetooth Turns Bluetooth on or off.
  • Page 36: Chapter 3: Modes

    MN002958A01-AF Chapter 3: Modes Chapter 3 Modes This chapter contains information on available modes that the radio can operate in. Trunked Mode Operation Trunked Mode Operation (TMO) requires the switching and management infrastructure. This operation mode enables various voice and data communication types, such as group calls, as well as access to the infrastructure-related features such as packet data.
  • Page 37: Receiving Group Calls In Idle

    MN002958A01-AF Chapter 3: Modes 3.1.3 Receiving Group Calls in Idle Procedure: 1 Your radio receives a Group Call. NOTICE: The incoming Group Call is signaled by a Receiving Group Call tone. 2 To respond, press and hold the PTT button. 3.1.4 Receiving Group Calls during Ongoing Group Calls While in active Group Call, your radio receives a Group Call with a higher priority.Your radio is forced...
  • Page 38: Dgna Auto Reselect Group

    MN002958A01-AF Chapter 3: Modes 3.1.5.3 DGNA Auto Reselect Group If the DGNA Auto Reselect is configured, whenever a talkgroup assigned by the network operator through the DGNA is deassigned without the user action, the radio returns to the previously selected group.
  • Page 39: Exiting Local Site Trunking

    MN002958A01-AF Chapter 3: Modes • Group Call • Emergency Operations NOTICE: Your service provider can turn on/off all visual and audio indications, when you enter Local Site Trunking Mode. 3.2.2 Exiting Local Site Trunking When the link with the central network controller is reestablished, your radio exits Local Site Trunking, and the following occurs: •...
  • Page 40: Making Group Calls In Dmo

    MN002958A01-AF Chapter 3: Modes 3.3.2 Making Group Calls in DMO The Group Call is received by all members of the selected group who have their units turned on and are in range. Procedure: 1 Press and hold the PTT button. 2 Wait for the Talk Permit tone (if configured) and then speak into the microphone.
  • Page 41: Dmo Private Priority Call

    MN002958A01-AF Chapter 3: Modes 3.3.5 DMO Private Priority Call The service provider may assign Pre-emptive Priority to outgoing DMO Private Calls. If this is the case, DMO Private Calls from this radio preempt any ongoing calls (with the exception of emergency calls or ongoing Pre-emptive Priority Private Calls) on the receiving radio, which then displays Call- preempted.
  • Page 42: Communication Through Gateways

    MN002958A01-AF Chapter 3: Modes 3.3.8 Communication through Gateways Gateway provides connectivity between radios operating in Direct Mode Operation (DMO) and the TETRA network, so that the DMO radios can communicate with the Trunked Mode Operation (TMO) radios. Figure 17: Communication through Gateways When the radio connects to a gateway, it plays a tone, displays the Gateway available message, and shows an appropriate icon.
  • Page 43: Transmit Inhibit Mode

    MN002958A01-AF Chapter 3: Modes Transmit Inhibit Mode The Transmit Inhibit (TXI) Mode is a mode in which the radio sends no radio transmissions. Activate this mode in RF sensitive areas, for example hospitals, airplanes, where safety can be jeopardized due to transmission radiation.
  • Page 44: Emergency Alarm

    MN002958A01-AF Chapter 3: Modes 3.5.1 Emergency Alarm The Emergency Alarm is a special status message sent while starting the Emergency Operations. The radio sends the message in either TMO or DMO. Each time the radio enters the Emergency Operation, it sends the Emergency Alarm. When the Emergency Alarm is sent successfully, the respective audible tone sounds.
  • Page 45: Non-Tactical Emergency

    MN002958A01-AF Chapter 3: Modes 3.5.3 Non-Tactical Emergency In Non-Tactical Emergency, the radio switches to a designated Emergency talkgroup when starting Emergency Operations. This talkgroup is used for the complete duration of the Emergency Operations and changing talkgroup is not allowed. In Trunked Mode Operation (TMO), it is possible to configure the radio to make Emergency Non- Tactical Group Calls without sending attachment.
  • Page 46: Alternating Hot Microphone

    MN002958A01-AF Chapter 3: Modes 3.5.7 Alternating Hot Microphone The Alternating Hot Microphone is an enhancement of the Hot Microphone. After activation, the radio alternately enters transmission phases (your microphone is active) and reception phases (you can only listen) for an amount of time precisely determined by your service provider. If this feature is enabled, you can initiate the Alternating Hot Microphone by pressing the Emergency button.
  • Page 47: Exiting Emergency Operations

    MN002958A01-AF Chapter 3: Modes 3.5.11 Exiting Emergency Operations Prerequisites: Make sure that your radio is engaged in Emergency Operations. Procedure: Press the Back key. Your radio exits Emergency Operations.
  • Page 48: Chapter 4: Main Menu

    MN002958A01-AF Chapter 4: Main Menu Chapter 4 Main Menu This chapter contains information on items in the main menu. IMPORTANT: Ensure the Menu Configuration is enabled on the CPS to allow the menu settings to be visible on the radio MMI. Scrolling through the Menu Procedure: 1 From the home screen, press the Menu/OK key.
  • Page 49: Dialer

    MN002958A01-AF Chapter 4: Main Menu Menu Icon Description Favorite Contacts Search for pre-set favorite entries in the contact list. Bluetooth Allows you to manage Bluetooth settings. Bluetooth Devices Allows you to manage Bluetooth devices. Scan Allows you to activate/deactivate scanning and view scan list. Crypto Menu Allows you to configure BSI Encryption and OPTA settings.
  • Page 50: Making Phone Or Pabx Calls

    MN002958A01-AF Chapter 4: Main Menu 4 Depending on the mode, perform one of the following actions: If… Then… If you are making simplex calls in TMO or a Press the PTT button. DMO, b Wait for the Talk Permit tone before talk- ing.
  • Page 51: New Message

    MN002958A01-AF Chapter 4: Main Menu 4.4.1 New Message This menu item allows you to create a new message. Writing Text on page 27 for text entry method on your radio. 4.4.1.1 Sending Messages to Private or Phone Procedure: 1 From the home screen, press the Menu/OK key. 2 Select Messages →...
  • Page 52: Delivery Report

    MN002958A01-AF Chapter 4: Main Menu 2 Select Messages → New Message. 3 Enter your message. 4 Press and hold the Menu/OK button. 5 Select Message Setup and choose one of the following options. • Online User • On/Offline Usr 6 Select Send. 7 Select one of the following options: •...
  • Page 53 MN002958A01-AF Chapter 4: Main Menu If the radio receives the Delivery Report after a longer period, the radio saves the Delivery Report and a copy of the message in the Outbox. If the radio receives the Delivery Report after a longer period and your service provider configures the functionality of the Delivery Report Notifications, the radio displays the following results: •...
  • Page 54: Inbox

    MN002958A01-AF Chapter 4: Main Menu 4.4.2 Inbox The inbox folder contains up to 100 new or old incoming messages, depending on the length of the messages. The Messages sub-menu indicates the number of the messages. For example, if the indication is 2/4, it means that two unread and four read messages are in the inbox. Table 14: Inbox Icons Icon Description...
  • Page 55 MN002958A01-AF Chapter 4: Main Menu 3 Select the required message and press the Menu/OK button. 4 If you want to use submenus, perform one of the following actions: If… Then… If you want to delete the message, perform the following actions: a Select Delete.
  • Page 56: Embedded Number

    MN002958A01-AF Chapter 4: Main Menu 4.4.2.4 Embedded Number The Embedded Number feature allows you to call a number embedded in the message in the Inbox or Outbox folder. You can also start a group call with the message sender of a talkgroup. 4.4.2.5 Calling Numbers from Messages The Embedded Number feature is enabled by your service provider.
  • Page 57: Opening The Outbox

    MN002958A01-AF Chapter 4: Main Menu Icon Description Protected Message Delivery In Progress Protected Message Delivery Accomplished Protected Message Delivery Failed Encrypted Message Delivery In Progress Encrypted Message Delivery Accomplished Encrypted Message Delivery Failed Encrypted and Protected Message Delivery In Progress Encrypted and Protected Message Delivery Ac- complished Encrypted and Protected Message Delivery...
  • Page 58: Managing User-Defined Templates

    MN002958A01-AF Chapter 4: Main Menu 4.4.4.2 Managing User-Defined Templates Procedure: 1 From the home screen, press the Menu/OK key. 2 Select Messages → Templates. 3 Select the required template. 4 Press the Menu/OK button and select Edit. 4.4.5 Predefined Templates Predefined message templates are programmed into your radio.
  • Page 59: Status Messages

    MN002958A01-AF Chapter 4: Main Menu 4.4.6 Status Messages The radio allows you to send two types of status messages: statuses and targeted statuses. Your service provider determines which type is enabled on the radio. Statuses can be sent either to a selected talkgroup or to a private number programmed by your service provider.
  • Page 60: Additional Address

    MN002958A01-AF Chapter 4: Main Menu 2 Select Messages → Send Status. 3 Select the required status message and press the Menu/OK key. 4 Do one of the following: • Enter the number and press and hold the Menu/OK key. Select Send. •...
  • Page 61: Dialing Through The Favorite Contacts List

    MN002958A01-AF Chapter 4: Main Menu 4.5.1 Dialing through the Favorite Contacts List Procedure: 1 From the home screen, press the Menu/OK key. 2 Select My Contacts. 3 To highlight the required contact, use Up and Down Navigation keys. NOTICE: The type icon in front of the contact denotes the contact number type. 4 To initiate a simplex call, press the PTT button.
  • Page 62: Dialing Through The Contact List

    MN002958A01-AF Chapter 4: Main Menu 4.6.1 Dialing through the Contact List Procedure: 1 From the home screen, press the Menu/OK key. 2 Select Contacts. 3 To highlight the required contact, use Up and Down Navigation keys. 4 If the contact has more than one number, use Up and Down Navigation keys to select the required number.
  • Page 63: Setting Favorite Talkgroup

    NOTICE: This setting does not affect the Motorola Solutions headset with PTT (NNTN8143_ or NNTN8191_) as it is always in the GC Optimized mode.
  • Page 64: Enabling And Disabling Bluetooth

    MN002958A01-AF Chapter 4: Main Menu 4.8.2 Enabling and Disabling Bluetooth Procedure: 1 From the home screen, press the Menu/OK key. 2 Select BT Settings → Bluetooth 3 Select On to enable, or Off to disable Bluetooth. NOTICE: Bluetooth is enabled automatically when you access Add Device sub-menu (see Add Bluetooth Devices on page 78).
  • Page 65: Connecting Or Disconnecting Devices

    MN002958A01-AF Chapter 4: Main Menu 4.8.4.1 Connecting or Disconnecting Devices Prerequisites: Only pre-approved sensor devices can be used. The service provider is responsible for configuring the radio to work with specific devices. See Add Bluetooth Devices on page Procedure: 1 From the home screen, press the Menu/OK key. 2 Select BT Devices 3 Highlight the required device and press Menu/OK.
  • Page 66: Setting Indoor Location

    MN002958A01-AF Chapter 4: Main Menu NOTICE: To disconnect only one device, from the home screen, select Menu/OK → BT Devices, highlight the required device, and press Menu/OK. Select Disconnect. 4.8.6 Setting Indoor Location Indoor Location is used to track radio location while the radio is indoors. When Indoor Location is activated, your radio receives beacon information from various dedicated beacons within the range of the radio.
  • Page 67: Scan

    MN002958A01-AF Chapter 4: Main Menu NOTICE: Activation code must be sent to the device by third-party application. Radio-initiated automatic reconnection with several remote Bluetooth devices at the same time cannot be guaranteed to be successful in 100%, due to the fundamental nature of Bluetooth.
  • Page 68: Viewing Air Encryption State

    MN002958A01-AF Chapter 4: Main Menu This menu item allows you only to view air encryption state. 4.10.1.1 Viewing Air Encryption State Procedure: 1 From the home screen, press the Menu key. 2 Select Security → AirEncrypt. Your radio displays: • Air Encryption Is Off.
  • Page 69: Tmo Sck

    MN002958A01-AF Chapter 4: Main Menu radio is capable of being loaded with up to 32 SCKs. Specific keys are used for encrypting the air interface. Any mismatch between radios and/or infrastructure impacts communication – only those using the same key as the transmitting party are able to decode and hear the communication. 4.10.3.1 TMO SCK Your service provider can enable SCKs in TMO.
  • Page 70: Covert Solution

    MN002958A01-AF Chapter 4: Main Menu 2 Select Security → DMO SCK. The screen displays the status of the DMO Static Cipher Key. 4.10.4 Covert Solution Covert Solution is a paid feature. This feature enables you to completely shut down all visible and audible alerts and notifications, making the radio unnoticeable even in a silent and dark environment.
  • Page 71: Location

    MN002958A01-AF Chapter 4: Main Menu • Ring Only 4.11.2 Location NOTICE: This feature is a selling feature. This sub-menu allows you to enable the GNSS. Global Navigation Satellite System (GNSS) Location Service on page 4.11.2.1 Enabling or Disabling Location Procedure: 1 From the home screen, press the Menu/OK key.
  • Page 72: D-Ptt Tones

    MN002958A01-AF Chapter 4: Main Menu 2 Select Setup → All Tones. 3 Select one of the following options: • On – Activates all the tones. • Off – Deactivates all the tones. 4.11.4.2 D-PTT Tones This menu item contains the settings for the Double PTT feature. The Double PTT feature allows you to send a tone pattern (single, double, or triple) when the radio is in idle or the Group Call mode by pressing the PTT button twice.
  • Page 73: Setting The Time Manually

    MN002958A01-AF Chapter 4: Main Menu 4.11.5.1 Setting the Time Manually When and where to use: If the time cannot update automatically through the infrastructure. Procedure: 1 From the home screen, press the Menu/OK key. 2 Select Setup → Time & Date → Set Time. 3 Enter current time using Navigation keys.
  • Page 74: Accessory (Accry) Setup

    Other RSM/PHF – select an accessory from the list of the non-Motorola Solutions accessories. • Other Earpiece – select an earpiece from the list of the non-Motorola Solutions accessories. • Bluetooth Headset – select an accessory from the list of available Bluetooth headsets.
  • Page 75: Viewing Personal Information

    MN002958A01-AF Chapter 4: Main Menu 4.12.1 Viewing Personal Information Procedure: 1 From the home screen, press the Menu/OK key. 2 Select My Info. 3 Select one of the following options: • My Private Num – displays your radio private number. •...
  • Page 76: Enabling Or Disabling Sim Card End-To-End Encryption

    MN002958A01-AF Chapter 4: Main Menu 4.14.1 Enabling or Disabling SIM Card End-to-End Encryption Prerequisites: Your radio is either MicroSD card-enabled or SIM card-enabled. The SIM card End-to-End Encryption feature is only available for SIM card-enabled radios. Ensure that: • the SIM card is inserted in the radio. •...
  • Page 77: Chapter 5: Features

    MN002958A01-AF Features Chapter 5 Features Ambience Listening (AL) Call Ambience Listening Call allows a dispatcher to make a special call that allows listening to the conversations and background noises within the range of the microphone of a particular radio. The call is set up without any indication to the affected radio, and any lower priority ongoing voice call may be preempted.
  • Page 78: Bluetooth Interactions

    MN002958A01-AF Chapter 5: Features • Allow radio collaboration with various Bluetooth sensors or data capture devices, for example biometric sensors, bar code scanners, or firearm devices. • Increase connectivity with secure packet data services between the radio and a data device or a smartphone running appropriate applications.
  • Page 79: Bluetooth Smart Proximity Pairing

    MN002958A01-AF Chapter 5: Features 5.2.4 Bluetooth Smart Proximity Pairing With the use of Proximity Pairing, you can instantly connect your radio with Bluetooth Low Energy (BTLE) devices. BTLE devices are various types of sensors the radio can be paired with using Bluetooth, for example gas or heart rate sensors.
  • Page 80: Cryptr Micro End-To-End Encryption

    MN002958A01-AF Chapter 5: Features CRYPTR Micro End-to-End Encryption The table presents interactions occurring between radios with and without the CRYPTR Micro Encryption Unit. The CRYPTR Micro provides End-to-End Encryption. Table 17: Radio Interactions Transmission Type Transmitting Radio Receiving Radio Result Private Call CRYPTR Micro No CRYPTR Micro...
  • Page 81: Enhance Performance

    MN002958A01-AF Chapter 5: Features IMPORTANT: Where the signals from satellites are not available, the GNSS Location Service does not work. This situation usually happens when your radio cannot establish a view of a wide area of open sky, for example, when the GNSS antenna is covered or facing the ground. Such situations include being: •...
  • Page 82: Location Report Backlog

    MN002958A01-AF Chapter 5: Features 5.5.2 Location Report Backlog The radio can record location track when it is out of service, when in DMO, or when in TXI mode. The location reports generated during this time is stored, and all location report backlog recordings are uploaded once the radio is back in service.
  • Page 83: Private Call

    MN002958A01-AF Chapter 5: Features 5.6.1 Private Call Private call, also called point-to-point call, enables communication between two individuals. No other radio can hear the conversation. This call type can be carried out in two ways: Duplex Call This call type is only allowed in Trunked Mode Operation (TMO). During this call, both parties can speak at the same time.
  • Page 84: Terminal Permanent Disable

    Disable your service provider cannot enable your radio. It is recommended to Permanent Disable your radio only when you do not expect to recover it. If it is recovered then a Permanent Disable radio can be reactivated by returning it to Motorola Solutions. Terminal Temporary Disable or Enable Your radio is provided with a feature that allows your service provider to disable it temporarily in case it is stolen.
  • Page 85: Appendix A: Tones

    MN002958A01-AF Tones Appendix A Tones NOTICE: The radio has two tone packs which are the default Classic Tones and New Tones. Your service provider decides which tone pack is enabled. To listen to the audio signal tones samples, click Table 19: Radio Tones New Tone Classic Tone Tone Description...
  • Page 86 MN002958A01-AF Appendix A: Tones New Tone Classic Tone Tone Description Private Ring Back – Played on the initiating phone when Private Call is being set up. Ringtone 1 Ringtone 2 Ringtone 3 Ringtone 4 Ringtone 5 Simplex Volume Set – Played when adjusting simplex volume. Duplex Volume Set –...
  • Page 87: Appendix B: Led Indications

    MN002958A01-AF LED Indications Appendix B LED Indications NOTICE: LED Coverage Indicator and LED Power Indicator are differentiated on the radio. See Controls and Indicators on page 25 for the positions of the two LED. Table 20: LED Status Indications Indication Status Solid green •...
  • Page 88: Appendix C: Troubleshooting

    MN002958A01-AF Appendix C: Troubleshooting Appendix C Troubleshooting Your radio displays the following messages: Table 22: Displayed Messages Message Message Description Attachment Failed Your radio could not perform talkgroup attachment. It keeps on trying. If it does not succeed, try another talk- group.
  • Page 89 MN002958A01-AF Appendix C: Troubleshooting Message Message Description er incoming and outgoing call and data services are blocked. List Empty There are no programmed entries in the scrolling list. Type the entry. List Not Attached All talkgroups in the scan list are not attached. List Partially Attached The scan list is active, but not all talkgroups are attached to it.
  • Page 90 MN002958A01-AF Appendix C: Troubleshooting Message Message Description Registration Failure Your radio could not register within the system. Please try again later. Repeater available Your radio has connected to a repeater. Repeater not available Your radio cannot connect to a repeater, or connection has been lost.
  • Page 91: Appendix D: Maintenance

    Extending Battery Life A battery is an expendable part and may need replacing during the life of the radio. To ensure maximum service life of your radio, always replace the battery with a genuine Motorola Solutions replacement. Battery Charging Temperature If, during charging, the temperature is out of range, the battery might not be fully charged since the charging is temporarily stopped until the temperature becomes suitable.

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