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Troubleshoots
Trouble
Liquid dropped on tube cartridge
holder or T-holder
Wrong liquid quantity moved
Liquid level over suction filter
No hole
Axis not running
Suction stuck
Possible Causes
Suction leakage, due to damage or wear of
O-Ring of piston
1 Suction head might be bent
2 O-Ring of Piston is worn
3 Reagent is reserved too long
1 Wrong sample materials
2 Wrong sample tubes
V motor or connector works abnormally
Motor or connector works abnormally
1 Base might be bent
2 Spray suction head is at incorrect position
Recommendations
Recommendations
Please refer to system test and check liquid levels of each
column are at the same horizontal.
1 Check suction head
2. Please refer to system test and check liquid levels of each
column are at the same horizontal.
1 Please refer to MagCore® kit manual
2 Please use the provided sample tubes
estart system Please contact technical support if the
problem still exists
estart system Please contact technical support if the
problem still exists
1 Press the stop button immediately and apply new suction
and base
2 Contact technical support
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